Firefighter Performance Expectations

Question 1

Judgement

Answer 1

Makes reasonable and safe decisions when attempting to accomplish a task or solve a problem

Question 2

Communication

Answer 2

• Uses appropriate tone of voice, is persuasive, and makes a positive impression
• Demonstrates appropriate non-verbal communication techniques

Question 3

Teamwork

Answer 3

• Effectively works with others in order to accomplish tasks or solve problems
• Consistently demonstrates safe practices for self and others

Question 4

Problem Solving

Answer 4

• Approaches problems in a safe, logical, and well thought out fashion
• Seeks pro-active solutions to problems.

Question 5

Initiative/Motivation

Answer 5

• Accomplishes tasks or goals without being ordered, coerced, or motivated by other
• Demonstrates desire for personal and professional development
• Accomplishes tasks or goals with a “safety first” attitude

Question 6

Work Ethic

Answer 6

• Actively seeks academic and technical knowledge for self-improvement
• Is reliable in following safe practices in all situations

Question 7

Adaptability/Stress Management

Answer 7

• Remains calm in stressful situations
• Adapts behavior in order to deal with changing situations in a safe manner
• Adapts behavior in order to accomplish individual and/or organizational goals

Question 8

Integrity

Answer 8

• Is sincere and honest when dealing with others
• Respects personal property of others
• Portrays professional image in speech, actions, and appearance
• Obeys all policies and procedures of the City of Albuquerque and the Fire Department

Question 9

Community Awareness

Answer 9

• Exercises compassion and willingness to help persons in varied situations with varied backgrounds
• Is sensitive to individual and cultural differences

Question 10

Interpersonal Skills

Answer 10

• Relates to a wide variety of individuals in a positive and effective manner
• Handles interpersonal conflicts effectively
• Is courteous and respectful to others