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LT Promotion 24 > Fire Officer 4th Ch 3 > Flashcards

Fire Officer 4th Ch 3 Flashcards

1
Q
  1. The communication cycle consists of five parts-
A

a. Message, Sender, Medium, Receiver, Feedback

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1
Q
  1. In its purest form the ____ contains only the information to be conveyed.
A

a. Message

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2
Q
  1. We think of the sender as a person but it could also be a ___, a ___, or ____.
A

a. Sign, sound, image

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3
Q

The ___ is responsible for the ____ properly understanding the message.

A

a. Sender, receiver

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4
Q
  1. Written words, picture, symbols, and gestures are all examples of messages transmitted through a _____ medium
A

a. Visual

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5
Q
  1. The medium that is chosen influences the ____ that is attached to the message.
A

a. Importance

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6
Q
  1. _____ ____ is a physical or sociological condition that interferes with the message.
A

a. Environmental noise

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7
Q
  1. _____ ____ ____ is a more subtle and difficult problem
A

a. Social environmental noise

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8
Q
  1. ___ and ___ are examples of sociological environmental noise.
A

a. Prejudice, bias

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9
Q
  1. Without ____ the sender cannot be confident that the message reached the receiver and was properly interpreted.
A

a. Feedback

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10
Q
  1. Listening, in a ____ -__-____ situation, is an active process that requires good eye contact, alert body posture, and frequent use of verbal engagement.
A

a. Face-to-face

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11
Q
  1. The IC should be the ____ for information exchanged via radio communications.
A

a. Gatekeeper

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12
Q
  1. If you are using a radio keep the microphone about ___ from your mouth.
A

a. 2 inches

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13
Q
  1. An officer who gives the impression of _____, ____, or _____ fails the first test of leadership.
A

a. Confusion, indecision, uncertainty

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14
Q
  1. The fire officer must demonstrate the ability to take control of the situation and provide specific direction to all of the units that are operating and arriving. This requires mastery of the _____ style of leadership.
A

a. Autocratic

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15
Q
  1. A ____ ____ is a formal structured process that is employed within an organization to resolve a grievance.
A

a. Grievance procedure

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16
Q
  1. The ____ ensures that a grievance will nor remain stalled ate any level for an excessive time period.
A

a. Timeline

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17
Q
  1. The following systematic approach is recommended to ensure high-quality decision making: 1-5
A

a. 1- Define the problem
b. 2- Generate alternative solutions
c. 3- Select a solution
d. 4- Implement the solution
e. 5- Evaluate the result

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18
Q
  1. ______ is a method of shared problem solving in which all members of a group spontaneously contribute ideas.
A

a. Brainstorming

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19
Q
  1. By ensuring that each person has only one supervisor, utilizing a ____ ___ ____ eliminates the confusion that can result when a person receives orders from multiple supervisors
A

a. Unity of command

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20
Q
  1. In most situations, one person can effectively supervise only ____ to ___ people or resources.
A

a. Three to seven

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21
Q
  1. The actual ___ ___ ___ should depend on the complexity of the incident and the nature of the work being performed.
A

a. Span of control

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22
Q
  1. Using the ___ ___ ___, the specific assignment of a task to an individual makes that person responsible for completing the task and prevents duplication of job assignments.
A

a. Division of labor

23
Q
  1. _____ encompasses behavioral requirements such as always following orders from superior officers and performing up to expectations.
A

a. Discipline

24
Q
  1. NFPA ____ standard for the Organization and Deployment of the Fire Suppression Operations, Emergency Medical Operations and Special Operations to the Public by Volunteer Fire Departments, describes demand zones (urban, suburban, rural, remote, and special) and staffing response times.
A

a. 1720

25
Q
  1. Command staff assignments include the roles of ____ ____ ____, _____ ___ and ____ ___ ____. pg 87
A

a. Incident safety officer, liaison officer, public information officer

26
Q
  1. Most fire officer supervision is directed toward accomplishing routine organizational goals and the objectives in ____ conditions. Pg89
A

a. Nonemergency

27
Q
  1. The role of the fire officer involves _____, _____, and _____ to insure that those efforts achieve the desired results. Pg 89
A

a. Influencing, operating, improving

28
Q
  1. _____ is defined as the process of achieving profanely through instruction and hands on practice in the operation of equipment and systems that are expected to be used in the performance of assigned duties. Pg90
A

a. Training

29
Q
  1. _____ is a method of directing, instructing, and training a person of group of people with the aim of achieving some goal of developing specific skills. Pg90
A

a. Coaching

30
Q
  1. NFPA _____ Standard for Fire and Emergence Service Instructor Professional Qualifications, defines the standard and describes the requirements for ___ levels of instructor. Pg90
A

a. 1041, Five

31
Q
  1. This prepare-present-apply-evaluate method originated during ______ Pg90
A

a. WW1

32
Q
  1. The process was updated and renamed ___ ___ ___ when more than 1 million men and women received technical skill training during WW2. Pg90
A

a. Job instruction training

33
Q
  1. Today the ___ ___ ___ is the foundation of the work performed at the Fire Instructor I level. Pg90
A

a. Four-step method

34
Q
  1. Crews should be able to catch a hydrant, raise a ground ladder. And deploy attack lines so will that the task is automatic. In other words, they should be _____ _____ with these task. Pg92
A

a. Unconsciously competent

35
Q
  1. Components of a lesson plan include the following: Pg92
A

a. Break the topic down into simple units.
b. Show what to teach, in what order to teach it, and exactly what procedures to follow.
c. Use a guide to help accomplish the teaching objective.

36
Q
  1. The presentation is the _____ or the ______ portion of the training. Pg92
A

a. Lecture, instructional

37
Q
  1. Psychomotor skills can be classified into ___ categories. Pg96
A

a. Initial, plateau, latency, mastery

38
Q
  1. ____- the driver knows the main streets and has a basic understanding of how the street grid works
A

a. Initial

39
Q
  1. _____ the driver can drive to more that 85 percent of the streets in response area without help
A

a. Plateau

40
Q
  1. ___- the driver can remember the route to an area with no response for several months.
A

a. Latency

41
Q
  1. ____ the driver knows whole response area and 2 or 3 alternate routes
A

a. Mastery

42
Q
  1. The fire officer should always be alert for opportunities to acquire ___ ____ where realistic fire ground skills can be practiced. Pg96
A

a. Abandoned structures

43
Q
  1. Federal regulations mandate 4 topics are covers as part of any emergency service training.- Pg96-97
A

a. Bloodborne pathogens- usually takes 4 hours
b. Hazardous materials awareness and operations
c. SCBA fit testing
d. NIMS

44
Q
  1. Expected behavior falls into three areas- pg 97
A

a. Responding to alarms
b. On scene
c. Emergency procedures

45
Q
  1. Some fire departments do not allow any trainees to respond to any emergency incidents until the have achieved the initial ____ ____ _ certification level. Pg 98
A

a. Fire fighter I

46
Q
  1. Five steps for developing a training program- pg 98
    a. Asses ____
A

i. Needs

47
Q
  1. Five steps for developing a training program b. Establish ____
A

i. Objectives

48
Q
  1. Five steps for developing a training program- pg 98
    c. Develop the ___ ____
A

i. Training program

49
Q
  1. Five steps for developing a training program- pg 98
    d. Deliver the ____
A

i. Training

50
Q
  1. Five steps for developing a training program- pg 98
    e. Evaluate the ____
A

i. Impact

51
Q
  1. Some performance problems may be better solved through an _____ solution. Pg98
A

a. Engineering

52
Q
  1. A good lesson plan satisfies four criteria ( OICA) pg 98
    a. _____ the lesson
A

i. Organizes

53
Q
  1. A good lesson plan satisfies four criteria ( OICA) pg 98
    b. ____ key points
A

i. Identifies

54
Q
  1. A good lesson plan satisfies four criteria ( OICA) pg 98
    c. Can be ___
A

i. Reused

55
Q
  1. A good lesson plan satisfies four criteria ( OICA) pg 98
    d. Allows ___ to ____ the program
A

i. Others to teach

LT Promotion 24 (20 decks)

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