Financial Consumer Literacy and Education

Question 1

What is CEP, and what does it do?

Answer 1

Consumer Education Programme

This is known as “insurance info”. It is designed as a long-term programme to provide educational information to enhance financial literacy and awareness.

Question 2

What are the key objectives in CEP?

Answer 2

• to enable consumers to make well-informed decisions when purchasing insurance or takaful products
• to assist consumers to be in a better position to select insurance or takaful products that best meet their needs.
• to understand their rights and responsibilities as consumers of insurance or takaful products and services.