BNMLINK Flashcards
1
Q
What is BNMLINK?
A
Bank Negara Malaysia LINK
Acts as a centralized point of contact to facilitate a rapid and effective response for members of the public and small and medium enterprises in matters related to the financial sector.
They provide consumers financial education as well as awareness of the role of BNM in nation-building to the public.
2
Q
What are the complaints not handled by BNM?
A
Complaints that have:
- been referred to FMB
- been referred to and decided by FMB
- been referred to solicitors or legal actions have been instituted
- Cases pertaining to institutions not under BNM’s supervision, such as repair workshops and managed care organizations
- Complaints made by agents against their principals or on employer/employee relationships or other matters not related to insurance or takaful
