FINALS L2 & L3 - ALE Flashcards
Foundational abilities that allow individuals to shape or guide others’ decisions, actions, or perspectives in a way that builds mutual understanding and achieve shared goals
Basic Influencing Skills
Basic Influencing Skills includes:
- Active listening
- Effective Communication
- Building rapport
- Emotional Intelligence
- Persuasion Techniques
- Confidence and Assertiveness
- Adaptability
- Problem-Solving and Conflict Resolution
Techniques for Effective Persuasion (5):
- Storytelling
- Social Proof
- Ask Questions
- Repetition and Reinforcement
- Framing
Ability to influence others’ attitudes, beliefs, or behaviors to achieve a desired outcome
The Art of Persuasion
It involves sharing personal or relatable stories to make messages memorable through narratives illustrating complex ideas in simpler ways.
Storytelling
It shows that others have taken the same action or agree with your perspective
Social Proof
Use_________ to guide the audience towards the desired conclusion and encourage participation to make them feel involved and valued
Open-ended Questions
This means repeating key points to ensure they are remembered such as using visual aids or summaries
Repetition and Reinforcement
This is presenting information in a way that highlights its benefits or aligns with the audience’s values
Framing
Applications of Persuasion (3):
- In Leadership
- In Sales and Marketing
- In Personal Life
These are psychological strategies that guide how people make decisions and respond to others
The Principles of Influence
(POI)
Author of the Psychology of Persuasion
Dr. Robert Cialdini
Six Principles of Influence
- Reciprocity
- Commitment and Consistency
- Social Proof
- Authority
- Liking
- Scarcity
Specific and measurable goals reduce confusion and set clear expectations
Clarity
Structured approach to goal-setting that ensures objectives are clear, actionable, and achievable
SMART Goals
SMART stands for
Specific - Measurable - Achievable - Relevant - Time-bound
Helps prioritize tasks that align with broader objectives
Focus
Achieving smaller, incremental goals boosts confidence and keeps you motivated
Motivation
A roadmap that outlines the steps necessary to achieve major life or career goals over an extended period
Long-term Plan
Long-term Planning reduces _______ by breaking overwhelming goals into manageable steps
Stress
A network of individuals, resources, or strategies that help navigate challenges, achieve goals, and maintain well-being.
Support System
Give the five (5) benefits of a Strong Support System:
- Emotional Resilience
- Accountability
- Increased Confidence
- Access to Resources
- Improved Well-being
The word “entrepreneurship” originates from the ______ word _______, which means ______
- French
- Entrependre
- To Undertake
A key innovation wherein a person realizes their ability or capacity and makes it for practical use and establishes a new business
Entrepreneurship
Entrepreneurship is a _______ rather than an _______
- Leadership
- Ownership
