FINALS L2 & L3 - ALE Flashcards

1
Q

Foundational abilities that allow individuals to shape or guide others’ decisions, actions, or perspectives in a way that builds mutual understanding and achieve shared goals

A

Basic Influencing Skills

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2
Q

Basic Influencing Skills includes:

A
  1. Active listening
  2. Effective Communication
  3. Building rapport
  4. Emotional Intelligence
  5. Persuasion Techniques
  6. Confidence and Assertiveness
  7. Adaptability
  8. Problem-Solving and Conflict Resolution
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3
Q

Techniques for Effective Persuasion (5):

A
  1. Storytelling
  2. Social Proof
  3. Ask Questions
  4. Repetition and Reinforcement
  5. Framing
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3
Q

Ability to influence others’ attitudes, beliefs, or behaviors to achieve a desired outcome

A

The Art of Persuasion

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4
Q

It involves sharing personal or relatable stories to make messages memorable through narratives illustrating complex ideas in simpler ways.

A

Storytelling

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5
Q

It shows that others have taken the same action or agree with your perspective

A

Social Proof

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6
Q

Use_________ to guide the audience towards the desired conclusion and encourage participation to make them feel involved and valued

A

Open-ended Questions

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7
Q

This means repeating key points to ensure they are remembered such as using visual aids or summaries

A

Repetition and Reinforcement

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8
Q

This is presenting information in a way that highlights its benefits or aligns with the audience’s values

A

Framing

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9
Q

Applications of Persuasion (3):

A
  1. In Leadership
  2. In Sales and Marketing
  3. In Personal Life
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10
Q

These are psychological strategies that guide how people make decisions and respond to others

A

The Principles of Influence

(POI)

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11
Q

Author of the Psychology of Persuasion

A

Dr. Robert Cialdini

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12
Q

Six Principles of Influence

A
  1. Reciprocity
  2. Commitment and Consistency
  3. Social Proof
  4. Authority
  5. Liking
  6. Scarcity
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13
Q

Specific and measurable goals reduce confusion and set clear expectations

A

Clarity

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13
Q

Structured approach to goal-setting that ensures objectives are clear, actionable, and achievable

A

SMART Goals

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13
Q

SMART stands for

A

Specific - Measurable - Achievable - Relevant - Time-bound

14
Q

Helps prioritize tasks that align with broader objectives

A

Focus

15
Q

Achieving smaller, incremental goals boosts confidence and keeps you motivated

A

Motivation

16
Q

A roadmap that outlines the steps necessary to achieve major life or career goals over an extended period

A

Long-term Plan

17
Q

Long-term Planning reduces _______ by breaking overwhelming goals into manageable steps

A

Stress

18
Q

A network of individuals, resources, or strategies that help navigate challenges, achieve goals, and maintain well-being.

A

Support System

19
Q

Give the five (5) benefits of a Strong Support System:

A
  1. Emotional Resilience
  2. Accountability
  3. Increased Confidence
  4. Access to Resources
  5. Improved Well-being
20
Q

The word “entrepreneurship” originates from the ______ word _______, which means ______

A
  1. French
  2. Entrependre
  3. To Undertake
21
Q

A key innovation wherein a person realizes their ability or capacity and makes it for practical use and establishes a new business

A

Entrepreneurship

22
Q

Entrepreneurship is a _______ rather than an _______

A
  1. Leadership
  2. Ownership
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24
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