Finals Flashcards
Communication
The process of mutual creation of meaning. How we know ourselves and how we let others know us.
Bureaucracy
Norms,ranks,roles,and controls of an origination.
Feedback loops
Circular communication process.
Power distance
Managing status and hheirarchy
Discrimination
Overly excluding, avoiding, or distancing oneself from another.
Ethnocentrism
Belief that one`s own culture is the best.
Grapevine
Informal chin of communication in originations.
Chauvinism
Believing that oneself is superior to others.
Globalization
Increasing world wide operations of companies.
Protocol
Detailed method to achieve goals.
Rank
Hierarchal structure of the group.
Roles
As a group member, having certain responsibilities and tasks.
Democratic
A type of leadership that promotes individual involvement in a group.
Laissez-faire
A type of leader that provides little guidance or leadership.
Groupthink
When voices in a group are suppressed by pressure from others.
Systems theory
Each member has an effect on the functioning of the whole.
Power
The ability or authority to move others to a desired action.
Structuration Theory
The way we routinely communicate in and about the groups we belong to.
Group Cohesion
Binds members together as they accept their membership and duties.
Sentiment-based Cohesion: relies on the relational closeness of the group {Ex a group of friends}
Reward based cohesion: is built on the idea that member are in someway rewarded for the successful completion of the task.
Assignment based cohesion:goal oriented group members work together towards a specific goal.
Dependency based cohesion:a larger group is devised into smaller groups to complete specific tasks.
Group brakedown
When conflict emerges among members causing deterioration
Factors like normative confusion, rank ineffectiveness groupthink contribute to group brake down.
Normative Confusion
Occurs when the groups rules and expectations have not been clearly defined or established.
Rank Ineffectiveness
Group members question the legitimacy of messages transmuted by those in positions of authority.
Systems Theory
Groups operate as systems in which all members are interdependent.
- Each member has an effect on the functioning of the whole.
- Each member is affected by at least one other member in the group.
- All possible subgroups of members also have the first two properties.
Leadership
When an individual influences group members to achieve a common goal.
