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Com 101 > Finals > Flashcards

Finals Flashcards

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1
Q

Communication

A

The process of mutual creation of meaning. How we know ourselves and how we let others know us.

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2
Q

Bureaucracy

A

Norms,ranks,roles,and controls of an origination.

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3
Q

Feedback loops

A

Circular communication process.

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4
Q

Power distance

A

Managing status and hheirarchy

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5
Q

Discrimination

A

Overly excluding, avoiding, or distancing oneself from another.

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6
Q

Ethnocentrism

A

Belief that one`s own culture is the best.

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7
Q

Grapevine

A

Informal chin of communication in originations.

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8
Q

Chauvinism

A

Believing that oneself is superior to others.

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9
Q

Globalization

A

Increasing world wide operations of companies.

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10
Q

Protocol

A

Detailed method to achieve goals.

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11
Q

Rank

A

Hierarchal structure of the group.

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12
Q

Roles

A

As a group member, having certain responsibilities and tasks.

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13
Q

Democratic

A

A type of leadership that promotes individual involvement in a group.

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14
Q

Laissez-faire

A

A type of leader that provides little guidance or leadership.

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15
Q

Groupthink

A

When voices in a group are suppressed by pressure from others.

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16
Q

Systems theory

A

Each member has an effect on the functioning of the whole.

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17
Q

Power

A

The ability or authority to move others to a desired action.

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18
Q

Structuration Theory

A

The way we routinely communicate in and about the groups we belong to.

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19
Q

Group Cohesion

A

Binds members together as they accept their membership and duties.

Sentiment-based Cohesion: relies on the relational closeness of the group {Ex a group of friends}

Reward based cohesion: is built on the idea that member are in someway rewarded for the successful completion of the task.

Assignment based cohesion:goal oriented group members work together towards a specific goal.

Dependency based cohesion:a larger group is devised into smaller groups to complete specific tasks.

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20
Q

Group brakedown

A

When conflict emerges among members causing deterioration

Factors like normative confusion, rank ineffectiveness groupthink contribute to group brake down.

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21
Q

Normative Confusion

A

Occurs when the groups rules and expectations have not been clearly defined or established.

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22
Q

Rank Ineffectiveness

A

Group members question the legitimacy of messages transmuted by those in positions of authority.

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23
Q

Systems Theory

A

Groups operate as systems in which all members are interdependent.

  • Each member has an effect on the functioning of the whole.
  • Each member is affected by at least one other member in the group.
  • All possible subgroups of members also have the first two properties.
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24
Q

Leadership

A

When an individual influences group members to achieve a common goal.

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25
Q

Authoritarian leader

A

Does not accept input from members and maintains compleat control of the group.

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26
Q

Socialization

A

How we learn to be members of a group.

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27
Q

Controls

A

Rewards, punishments,or behavioral consequences a group faces.

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28
Q

Dynamics

A

How a group structures itself to achieve its goal

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29
Q

Norms

A

Rules that govern a group

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30
Q

Small groups

A

Collection of 3-15 people with a common purpose

31
Q

Primary Group

A

Group offering affection and belonging.

32
Q

Five Stages of Group Development

A

Forming: members of the group meeting for the first time.

Storming: the stage were group members experience conflict.

Norming:member begin working together toward a common goal.

Performing:the group begins to reach and complete its goals.

Adjourning:the stage when members depart from one another and work on a specific task.

33
Q

Intercultural communication

A

Interactions between people whose cultural perceptions and symbol systems are different enough to influence the communication

34
Q

Majority-minority country

A

When there is no signal racial or ethnic majority among a country`s population.

35
Q

Obsticles of intercultural communication

A

Stereotypes: a generalization about people places or things.
Labeling: describing an individual using names we believe describe them.
Prejudice: negative attitude toward a group based on little or no experience.
Discrimination:overly excluding, avoiding, or distancing oneself from another group.
Chauvinism: believing oneself to be superior to others.
Ethnocentrism:belief that one`s culture is the best.

36
Q

In-group

A

People who we identified with

37
Q

Out-group

A

A group seen as other than ones own

38
Q

Social identity theory

A

The idea that a person does not have a single personality but multiple the correspond to their different groups.

39
Q

Identity negotiation theory

A

The idea that our identities are a product of negotiating our self-identification with other people’s self-identification.

40
Q

Cultural transformer

A

Someone who shifts effortlessly among and between multiple cultural mindsets and cultural identities.

41
Q

Cultural relativism

A

The belief that people vary in behaviors,feelings,traditions,and values depending on their cultural.

42
Q

Cultural values

A

A culture`s gauges for determining right from wrong.

43
Q

Cultural pluralism

A

Maintaining the practices and identities of one`s bounded culture.

44
Q

Assimilation

A

Identification with or integration into a different culture.

45
Q

Melting pot

A

Metaphorical image in which all cultures blend together

46
Q

Cultural participation

A

Involving oneself in another culture.

47
Q

Individualistic vs collective cultures.

A

Measure of a culture`s commitment to the individual versus the group.

48
Q

Uncertainty avoidance

A

A culture`s comfort with difference and ambiguity.

49
Q

Masculinity / femininity

A

Measure of a culture`s commitment to gender roles and the characteristics that accompany them

50
Q

High and low context

A

Pertains to the amount of meaning derived from the communication context or environment, rather than from spoken communication.

51
Q

Role-taking

A

Ability to put oneself in the position of others to better understand them.

52
Q

Assumptions

A

Sets of information automatically interpreted as factual

53
Q

Intercultural communication compliance

A

The degree of successful meaning making with communicators with different backgrounds.

54
Q

deviance

A

ways that violate expected communication norms or rules

55
Q

self-disclosure

A

intentionally giving information about yourself

56
Q

stonewalling

A

withdrawing from dialog to avoid conflict

57
Q

depenetration

A

the deterioration of a relationship

58
Q

dyad

A

orentation

59
Q

affiliations

A

relashionship formed through alliances

60
Q

dialogue

A

full, honest, meaningful exchange of information.

61
Q

incentives

A

Motivation to Reduce uncertainty based on comunication

62
Q

praxis

A

choices of specific comunication actions

63
Q

dialectic

A

tension in need of resolution

64
Q

euphemism

A

substituting mild or indirect words.

65
Q

kinesics

A

Body movement

66
Q

proxemics

A

the use of space and distance to create meaning

67
Q

face

A

it expresses your public image

68
Q

oculesics

A

the study of pupil dilation in com

69
Q

denotation

A

a word`s explicit meaning

70
Q

haptics

A

communication through touch

71
Q

artifacts

A

shoes and tattos

72
Q

language

A

a system of arranged units to create meaning

73
Q

metaphore

A

comparison between two things /events that share a commonality

74
Q

Chroemics

A

how we use time to communicate

Com 101 (3 decks)

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