Final t/f

Question 1

T/F In a process map, a circle represents a step or activity in the process

Answer 1

T

Question 2

T/F the primary focus of a swim lane process map it to depict flows of objects, info, and money

Answer 2

T

Question 3

T/F Every organization has an operations function.

Answer 3

T

Question 4

T/F The supply chain is a network of manufacturers and service providers that work together to create products or services needed by end users.

Answer 4

T

Question 5

T/F A business is defined by its structural and infrastructural elements

Answer 5

T

Question 6

T/F *The supply chain is a network of manufacturers and service providers that work together to create products or services needed by end users.

Answer 6

T

Question 7

T/F The mission statement addresses a company’s reason for existence, core values, and domain.

Answer 7

T

Question 8

T/F Conformance quality addresses whether the product was made or the service performed to specifications.

Answer 8

T

Question 9

T/F Changeover flexibility refers to the ability of a company to change production quickly from one product to another with a minimal downtime in production.

Answer 9

T

Question 10

T/F A product-based layout arranges resources sequentially according to the steps required to make a product.

Answer 10

T

Question 11

T/F A batch process is less flexible than an assembly line and less efficient that a job shop.

Answer 11

F

Question 12

T/F A cellular layout is another name for a functional layout.

Answer 12

F

Question 13

T/F Cycle time is the total elapsed time needed to complete a business process

Answer 13

T

Question 14

T/F An R chart is used to track how much the individual observations within a sample vary

Answer 14

T

Question 15

T/F Appraisal costs can occur when a company has NOT produced any defective items.

Answer 15

T

Question 16

T/F Money spent training an employee how to do the job mistake-free is an example of an appraisal cost

Answer 16

F

Question 17

T/F The first step of the purchasing process is to select the supplier.

Answer 17

F

Question 18

T/F Outsourcing can be risky because it decreases the firm’s strategic flexibility

Answer 18

F

Question 19

T/F A manufacturer seeking to reduce the variability of the quality of purchased products should use multiple sourcing

Answer 19

F

Question 20

T/F A manufacturer that wants to make sure that suppliers do not become complacent should use multiple sourcing.

Answer 20

T

Question 21

T/F Qualitative forecasts are used when there is plenty of relevant data.

Answer 21

F

Question 22

T/F The greater the randomness in the model, the greater the number of periods should be used in a moving average forecast

Answer 22

T

Question 23

T/F Exponential smoothing with an alpha of one will yield identical results to a last period actual demand.

Answer 23

T

Question 24

T/F The order quantity in a periodic review system rises as the on-hand inventory falls.

Answer 24

T

Question 25

T/F In order for the economic order quantity model to work, demand must be known and constant

Answer 25

T

Question 26

T/F The bullwhip effect says that a small change in demand downstream in the supply chain causes a large change in demand upstream.

Answer 26

T

Question 27

T/F Just-in-time production is the same thing as Lean production.

Answer 27

T

Question 28

T/F Since a JIT manufacturer has very little inventory, it is vital that all incoming parts receive a thorough inspection.

Answer 28

F

Question 29

T/F A two-card kanban system is a planning tool that links production and movement of units at two work centers.

Answer 29

F

Question 30

T/F The just-in-time philosophy applies only to the production floor of a manufacturing company

Answer 30

F