Final multi choice Flashcards

1
Q

A qualitative forecasting technique in which individuals familiar with specific market segments estimate the demands within these sectors that are then summed to get an overall forecast is called a

A

build-up system

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2
Q

A long-term movement up or down in a time series is called:

A

trend

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3
Q

What is the three-period moving average for July’s demand?

A

217

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4
Q

The inventory that companies hold to protect themselves against uncertainties in either demand or replenishment time is called:

A

safety stock

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5
Q

Inventory that is “in the pipeline” is:

A

Transportation inventory

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6
Q

Which of the following relationships shows dependent demand inventory?

A

an automaker purchases four tires for each car they produce

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7
Q

Scrap or rework are examples of the JIT waste recognized as:

A

defects

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8
Q

In the water and rocks analogy for JIT:

A

problems

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9
Q

Lean supply chain management focuses on eliminating waste:

A

in all of the areas above

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10
Q

A Kanban can be:

A

all of these above can be kanbans

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11
Q

Which of the following statements about the operations function is NOT correct?

A

the outputs of an operations function are always tangible

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12
Q

Which of these statements about flows in a supply chain is best?

A

information, physical and monetary flows move both upstream and downstream

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13
Q

In the Sweet Action! supply chain, the flowers produce the nectar which is collected by the bees. The busy bees take this nectar and produce honey, which is collected by the beekeeper, who puts it in quart jars and supplies it to the baker. The baker produces a lovely array of confections, which are purchased by the local restaurant. The restaurant sells these confections to their loyal diners, who gleefully consume them and nag the chef for his recipe. Which of these statements about this supply chain is best?

A

the baker is the first-tier supplier of the local resturant

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14
Q

In the Sweet Action! supply chain, the flowers produce the nectar which is collected by the bees. The busy bees take this nectar and produce honey, which is collected by the beekeeper, who puts it in quart jars and supplies it to the baker. The baker produces a lovely array of confections, which are purchased by the local restaurant. The restaurant sells these confections to their loyal diners, who gleefully consume them and nag the chef for his recipe. Which of these statements about this supply chain is best?

A

the beekeeper is a second-tier supplier of the local resturant

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15
Q

A(n) ________ is an example of an infrastructural element.

A

organizational structure

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16
Q

Which of these is a major operations and supply chain structural decision category?

17
Q

Which of these is a major operations and supply chain infrastructural decision category?

A

organization

18
Q

Products that are customized only at the very end of the manufacturing process are known as:

A

assemble-to-order

19
Q

Products that use standard components but the final configuration of those components is customer-specific are known as:

A

make-to-order

20
Q

The point where the customer interfaces directly with the service organization is

A

the front room

21
Q

A set of logically related tasks or activities performed to achieve a defined business outcome is a:

22
Q

In statistical terms, a process that achieves Six Sigma quality will generate about:

A

three defects per million opportunity

23
Q

An arrow in a process map represents a:

A

move activity

24
Q

The ________ dimension of quality asks how long a product can go between failures or the need for maintenance.

A

reliability

25
On the first day of class at a new university you made judgments about the quality of the class before the professor had entered the room. You noted the comfort of the accommodations, the fine works of art in the halls and on the classroom wall and the soothing music piped in over the sound system. This dimension of quality is:
aesthetic
26
Which of the following is NOT a core idea of total quality management?
cost reduction
27
Firms do not compete only against global competitors, but against:
their comp's supply chain
28
When compared with single sourcing, multiple sourcing has the advantage of:
spreading risk
29
One advantage of outsourcing is that it:
increases the company's access to state-of-the-art products and processes
30
The use of supply chain partners to provide products or services is called:
outsourcing