Final Exam Review Virginia Flashcards
What is communication?
Communication is a process of interaction between people in which symbols are used to create, exchange and interpret messages about ideas, emotions and mind states.
What are the levels of communication?
1.Intrapersonal
2.Interpersonal
3.Transpersonal
4.Small-group
5.Public
What is Intrapersonal communication?
Occurs within an individual (self-talk or inner thought)
What is interpersonal communication?
One to one interaction between two people
What is transpersonal communication?
Interaction within a person’s spiritual domain
What is small group communication?
Interactions with a small number of people
What is public communication?
Interaction with an audience
What is the scope of communication?
The scope of communication is a range of communication that goes from Effective Communication to No Communication
What is ineffective communication?
-poor patient outcomes
-Increased adverse incidents
-Decreased professional credibility
What are relational roles?
-Relationships always affect the communication process.
-Relational roles can affect the communication process.
-Power and status affect communication between participants especially in hierarchical relationships.
How does communication pertain to the Nursing Practice?
-Communication is a lifelong process for nurses
-An essential attribute of the professional nursing practice
-Builds relationships with patients, families, and multidisciplinary team members.
What is relational communication?
Relational communication includes:
Initiative, Authenticity, Mutuality, and Questioning
What is communication competence?
Communication competence means the nurse communicates effectively and appropriately.
Includes skills for communicating clearly and accurately with patient, family, other nurses and other members of the health care team.
What are the types of professional nursing relationships?
- Nurse-patient helping relationship
2.Nurse-family relationships
3.Interprofessional collaborative practice relationships
4.Nurse-Community relationships
What are the phases of the helping relationship?
1.Pre-interaction phase
2.Orientation phase
3.Working phase
4.Termination phase
What are the elements of professional communication?
1.Courtesy
2.Use of names
3.Trustworthiness
4.Autonomy and responsibility
5.Assertiveness
What is professional identity ?
A sense of oneself that is influenced by characteristics, norms, and values of the nursing discipline resulting in an individual thinking, acting and feeling like a nurse.
What are Common Attributes and Criteria of Professional Identity?
1.Doing
2.Being
3.Acting ethically
4.Flourishing
5.Changing Identities
What is included in the foundation of nursing practice?
The CNA Code of Ethics, Canadian Entry-to-Practice Competencies, Nursing Practice Standards, CIHC Interprofessional Collaboration Competencies.
What is the Nova Scotia College of Nursing (NSCN?)
The regulating body mandated by the Nova Scotia government to license, set standards for and continue competency of Nova Scotia nurses.
What are the Nova Scotia College of Nurses Standards of Practice? (NSCN)
Responsibility and Accountability, Knowledge based practice, client-centered relationships, professional relationships and leadership, individual self regulation.
Why do we have nursing standards?
Standards promote, guide, and regulate the professional nursing practice. They set the legal and professional requirements for nurses and ensure skills and knowledge are up to standard for nurses to practice safely.
Who is responsible for nursing standards?
It is a shared responsibility between nurses, employers and the NSCN.
What is Clinical reasoning?
The thinking process by which a nurse reaches clinical judgment
What is critical thinking?
A cognitive process used for analysis of an issue or problem, knowledge based, not dependent on a particular situation.
What is clinical judgment?
Clinical judgment is when the nurse applies knowledge to the unique patient situation to make sense of it and respond appropriately in the specific context of care.