Final Exam CH 14,15,17 Flashcards
what is the Occupational Health and Safety Legislation?
laws intended to protect the health and safety of workers by minimizing work-related accidents and illnesses
what is WHMIS?
Workplace Hazardous Materials Information System (WHMIS) – a Canada-wide, legally mandated system designed to protect workers by providing information about hazardous materials in the workplace
What are the three components of WHMIS legislation?
- Labelling of hazardous material containers to alert workers that there is a potentially hazardous product inside
- Material safety data sheets (MSDS) to outline a product’s potentially hazardous ingredients and the procedures for safe handling of the product
- Employee training to ensure that employees can identify WHMIS hazard symbols and read/apply the information on an MSDS
Ways to prevent accidents?
- Reduce Unsafe Conditions
- employer’s first line of defence
- safety engineers can design jobs to remove or reduce physical hazards
- supervisors/managers play a role in reducing unsafe conditions by ensuring that employees wear personal protective equipment - Reduce Unsafe Acts
a) Selection Testing
b) Top-Management Commitment
c) Training and Education
d) Positive Reinforcement
Three basic safety rights of employees?
The right to know about workplace safety hazards
The right to participate in the OHS process
The right to refuse unsafe work
the Three elements in a healthy workplace?
- the physical environment
- the social environment
- health practices
examples of Occupational Health and Safety Issues and Challenges?
a) Substance Abuse
b) Job Stress
- has two main sources:
- environmental factors
- personal factors
c) Repetitive Strain Injuries (RSIs)
d) Workplace Toxins - cancer-causing agents in the workplace
e) Workplace Smoking
f) Influenza Pandemic
g) Violence at Work
With respect to employee relations, experts generally define organizational justice in terms of what
three components?
a) Distributive Justice – fairness of a decision outcome
b) Procedural Justice – fairness of the process used to make a decision
c) Interactional Justice – fairness in interpersonal interactions by treating others with dignity/respect
d) Informational justice - Was there fairness in information used to justify the employee separation
What are the costs of Turnover?
Separation costs - Separation interview, administration, separation or severance pay
Vacancy costs - Temporary workers, overtime, loss of sales due to vacancy
Replacement costs - Recruiting/hiring replacement
Training costs- For replacement
Lost productivity costs - Typically ‘hidden’
The Termination Interview components?
Plan the interview Get to the point Describe the situation briefly Listen Review all elements of the severance package Identify the next step
what is an Expatriate?
citizens of the parent company country, who are sent to work in another country
Three basic Global Staffing policy approaches?
Ethnocentric: Policies that align with the attitude that home country managers are superior to host country managers
Polycentric: Only host country managers can understand host country culture & behaviour
Geocentric: Best manager for any specific position anywhere in the globe where the firm operates
Considerations for relocating expatriates?
candidate identification, selection cost projections assignment letters compensation, benefits, tax programs relocation assistance family support
Key global selection criteria associated with success?
Competency in the employees’ area of expertise
Ability to communicate verbally and nonverbally in the foreign country
Motivation to succeed and enjoyment of challenges
Willingness to learn about the foreign country’s culture, language and customs
Support from family members
What is the Foreign Assignment Emotional Cycle?
Honey Moon
Culture Shock
Learning
Adjustment
