Final Exam

Question 1

Information System

Answer 1

tools and processes that allow you to acquire, analyze, organize and manage information.

Question 2

Protocol

Answer 2

rule or procedures

Question 3

information

Answer 3

when we take data and process it to make decisions

Question 4

systems thinking

Answer 4

thinking about the internal and external environment and how it effects your thinking

Question 5

internal

Answer 5

everything that you put into a computer

Question 6

exernal

Answer 6

everything that the computer displays

Question 7

ERP (Enterprise Resource Planning)

Answer 7

an information system that is ONE system for the whole organization (Oracle/Microsoft) -> a centralized data source

Question 8

requirement gaps for ERP

Answer 8

ERPs do not always meet all of the requirements of an organization

Question 9

Evaluating Processes

Answer 9

Do the processes use resources efficiently? is the process effectively achieving its goal?

Question 10

Improving Processes

Answer 10

Changing the structure and adding resources to improve a process

Question 11

WAN (Wide Area Network)

Answer 11

a network that connects LANs together (USES TELECOM PROVIDER)

Question 12

LAN (Local Area Network)

Answer 12

doesn’t use a telecom provider and is used at a single geographic location

Question 13

PAN

Answer 13

a type of LAN that connects devices in the shortest and most personal route (a persons mobile device)

Question 14

Characteristics of a packet switched network

Answer 14

• most efficient (quickest and least redundancy)
• more survivable than packet switched networks
• multiple paths for sender and reciver

Question 15

Volatile RAM

Answer 15

if you turn power off everything disappears

Question 16

Temporary RAM

Answer 16

requires power to contain information

Question 17

examples of operating systems

Answer 17

windows and apple

Question 18

open source software

Answer 18

linex -> limitations are that they have no IT or customer support

Question 19

objects of a relational database

Answer 19

1) table/file = a group of similar rows or records
2) record = rows (side to side)
3) attribute/columns/fields = up and down

Question 20

ERD

Answer 20

drawing or visual that shows the relationship table and entity relationship diagram for a database

Question 21

Foreign Key

Answer 21

a field on one table that uniquely identifies a row on another table

Question 22

redunancy

Answer 22

store pieces of data more than once in a database

Question 23

data mining

Answer 23

applying algorithm software to look for patterns/correlations in a database

Question 24

datawarehouse

Answer 24

a separate database from the operational database where you can store and access queries

Question 25

data mart

Answer 25

addresses a particular area/component of an organization (sorts, filters, groups, formats)

Question 26

primary key

Answer 26

cannot be replicated -> a column that identifies a row

Question 27

steering committee

Answer 27

looking for future connection -> senior leaders plan for the future of the company

Question 28

users included in planning

Answer 28

IT managers always consider the needs of users and how to improve it

Question 29

systems development life cycle

Answer 29

1) figuring out what you have to do is most difficult and important 2) maintenance is most expensive

Question 30

project management constraints

Answer 30

time cost scope -> requirments

Question 31

goal of marketers

Answer 31

make you feel apart of a community

Question 32

business vs. consumers

Answer 32

businesses are more rational than consumers

Question 33

competitive advantage

Answer 33

being either the cheapest (focus on costs) or the most differentiated (focus on product development) product compared to competition

Question 34

what is the biggest security threat

Answer 34

current and former employees

Question 35

necessary and not necessary aspects to be a good collaborator

Answer 35

necessary = good communication/do their part | not necessary = being liked/well known/experienced

Question 36

system analyst

Answer 36

evaluate analyzing systems and how they are supporting the processes

Question 37

system

Answer 37

IT/Information systems that support a process

Question 38

business analyst

Answer 38

evaluate business processes

Question 39

business

Answer 39

process/process management

Question 40

value chain

Answer 40

all the processes that have to be done to create a good or service

Question 41

primary activity

Answer 41

operations, logistics, marketing, sales, production

Question 42

secondary activity

Answer 42

activities necessary to exist like general overhead and legal

Question 43

bull whip effect

Answer 43

slight change in supply/demand can cause massive change in manufacturing and other processes

Question 44

Porters 5 factors

Answer 44

1) suppliers 2) buyers 3) industry rivalry 4) substitutes 5) threat of new entry

Question 45

monopoly

Answer 45

1 supplier for the whole market (electric company)

Question 46

oligopoly

Answer 46

few large suppliers dominate the market (car business)

Question 47

monopolistic competition

Answer 47

lots of suppliers with identical products but differentiated (restaurants)

Question 48

how long does a copy right last

Answer 48

the lifetime of the author then 70 years

Question 49

trademarks

Answer 49

forever as long as it is in use

Question 50

patents

Answer 50

20 years

Question 51

evaluating IT job applicants

Answer 51

- legal standards - education - experience - certificates

Question 52

sarbanes oxley act

Answer 52

tightened the accounting and auditing rules for publicly traded companies

Question 53

Family Educational Rights and Privacy Act 1974

Answer 53

provides access to school records and limits access to unauthorized persons.

Question 54

Electronic Communications Privacy Act 1986

Answer 54

extends the privacy protections of mail to electronic communications.

Question 55

Digital Millennium Copyright Act 1998

Answer 55

aimed at enforcing copyright law in the realm of digital media.

Question 56

No Electronic Theft Act 1997

Answer 56

prohibits the distribution of copyrighted material via the Internet

Question 57

big data

Answer 57

- huge volume - rapid increase in data - wide variety (different types of data)