FINAL EXAM Flashcards

1
Q

Leadership

A

The process whereby an individual influences a group of individuals to achieve a common goal

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2
Q

Ideas relating to management

A
  • focused on the current
  • promotes stability and efficiency
  • “keeps the train running on time”
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3
Q

Ideas relating to leadership

A
  • focused more on the future
  • promotes change and adaptation
  • “decides where the tracks should be placed”
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4
Q

“Laissez-faire” Leadership

A

Does not assume leadership responsibilities at all

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5
Q

Transactional Leadership

A

Clarifies role requirements / accountabilities and provides positive and negative rewards for performance

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6
Q

Transformational Leadership

A

Provides a transformational change in engagement of organizational members towards organizational goals

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7
Q

Characteristics of charismatic leaders

A
  • Self-confidence
  • vision
  • out-of-the-ordinary behavior
  • strong abilities to manage change
  • environment / resource sensitivity
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8
Q

“The Extraordinary Leader” Model

A
  • Character
  • Personal Capability
  • Focus on Results
  • Interpersonal Skills
  • Ability to Lead Organizational Change
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9
Q

Zenger and Folkman’s Competency Model

A

Character, Personal Capability, Focus on Results, Interpersonal Skills, Leading Change

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10
Q

The 3 Ps of effective business leaders

A
  1. Passion - they would continue to work no matter what
  2. Performance - they set high standards and hate to lose
  3. Principal - cheating in order to win doesn’t count
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11
Q

Authentic Leaders (George)

A
  • understand and learn from their life story
  • are self aware
  • practice their values and principles
  • recognize their extrinsic and intrinsic motivations
  • have a balanced life and stay grounded
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12
Q

Leadership Excellence Truth

A

Leadership excellence starts with the decision to be a great leader; with an explicit commitment to greatness

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13
Q

Good leaders vs. great leaders

A

Great leaders contribute significantly more than good leaders. Great leaders are characterized not by the absence of weakness but by the presence of recognized strengths.

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14
Q

Model for Leadership Excellence

A
Competencies (things you do well)
Passions (things you love to do)
Organizational needs (things organizations value and will pay you for)
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15
Q

Human Resource Planning (HRP)

A

A key business practice that systematically assesses individual leadership capability, potential for advancement, organizational capabilities, organizational needs, and considers critical organizational issues.

Deals with planning required to maintain successful organizational staffing

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16
Q

3 broad elements of Human Resource Planning

A
  1. Individual Development Planning (IDP) - discussions between employee and manager
  2. Talent Review discussions - manager reviews talent with 2nd level supervisor and HR
  3. Human Resource Planning (HRP) presentations
17
Q

Training

A

A planned effort to facilitate the learning of job-related knowledge, skills and abilities by employees

18
Q

Performance Management (definition 1)

A

The means through which managers ensure that employees’ activities and outputs are congruent with and contribute to the organization’s goals

19
Q

Performance Management (definition 2)

A

The use of organizational systems, tools, procedures, etc. to help ensure a given organizational member is performing to his/her highest potential and level of effectiveness

20
Q

3 critical elements which help drive change

A
  1. Strong dissatisfaction with the current situation
  2. A compelling vision for a successful future
  3. A process to help make change happen
21
Q

Lewin’s Model of Change

A
  1. Unfreezing (allowing people to feel safe in considering change)
  2. Change
  3. Refreezing (making sure changes are permanent)
22
Q

Change

A

An event that is observable, situational and external to oneself (the beginning of something new)

23
Q

Transition

A

A psychological event which accompanies change (the ending of something old)