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Communications 100 > Final exam > Flashcards

Final exam Flashcards

1
Q

Group communication

A

Interaction of 3 or more people to achieve a common goal

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2
Q

What’s the ideal size of a problem solving group

A

5-7 people

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3
Q

Does an odd or even number of group members have an advantage

A

Odd

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4
Q

Primary tension

A

Social unease and inhibitions that accompany the getting acquainted period in a new group

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5
Q

Secondary tension

A

Frustrations and personality conflicts experienced by group members as they compete for social acceptance, status, and achievement.

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6
Q

What are the 4 stages to the tuckmans group development model

A

Forming
Storming
Morning
Performing

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7
Q

Group role

A

Pattern or behavior associated with an expected function within a group context

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8
Q

Task roles

A

Focus on communication behavior that help manage a task and complete a job

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9
Q

Maintenance roles

A

Influence how well group members get along with one another

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10
Q

5-M model of leadership effectiveness

A 
Model leadership behavior
Mentor members 
Make decisions
Manage group processes
Motivate members
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11
Q

What percent of managers said team work is critical for career advancement

A

72

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12
Q

Interpersonal communication

A

Limited number of people interact and generate meaning using verbal and non verbal messages

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13
Q

What’s the max number of friends we can have?

A

Brain can only handle 150

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14
Q

Fundamental interpersonal relationship orientation theory

A

People interact with one another to fulfill three needs
Inclusion
Control
Affection

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15
Q

Turn requesting cues

A

Verbal and nonverbal messages that signal a desire to speak

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16
Q

Turn yielding cues

A

Verbal and non verbal messages which signify you are concluding your comments

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17
Q

Johari Windoe

A

Looks at two interpersonal communication dimensions:willingness to self disclose and respectivness to feedback

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18
Q

What are the 4 panes to johari window

A

Open area
Blind area
Hidden area
Unknown

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19
Q

Social penetration theory

A

Process of relationship bonding in which people move from superficial conversation to a more deeper kind

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20
Q

Psycoevolutionary emotion theory

A

Means that there are a range of feelings assists coated with each emotion

21
Q

Relational dialectics theory

A

Focuses on the on going tensions between contradictory impulses in relationships

22
Q

Sensors

A

Focus on details and prefer to concentrate on one task at a time

23
Q

Intuitive’s

A

Look for connections and concepts rather than rules and flaws

24
Q

DESC script

A

Four step process which is related to assertiveness

Describe express specify consequences

25
Q

Interpersonal communication

A

Limited number of people interact and generate meaning using verbal and non verbal messages

26
Q

What’s the max number of friends we can have?

A

Brain can only handle 150

27
Q

Fundamental interpersonal relationship orientation theory

A

People interact with one another to fulfill three needs
Inclusion
Control
Affection

28
Q

Turn requesting cues

A

Verbal and nonverbal messages that signal a desire to speak

29
Q

Turn yielding cues

A

Verbal and non verbal messages which signify you are concluding your comments

30
Q

Johari Windoe

A

Looks at two interpersonal communication dimensions:willingness to self disclose and respectivness to feedback

31
Q

What are the 4 panes to johari window

A

Open area
Blind area
Hidden area
Unknown

32
Q

Social penetration theory

A

Process of relationship bonding in which people move from superficial conversation to a more deeper kind

33
Q

Psycoevolutionary emotion theory

A

Means that there are a range of feelings assists coated with each emotion

34
Q

Relational dialectics theory

A

Focuses on the on going tensions between contradictory impulses in relationships

35
Q

Sensors

A

Focus on details and prefer to concentrate on one task at a time

36
Q

Intuitive’s

A

Look for connections and concepts rather than rules and flaws

37
Q

DESC script

A

Four step process which is related to assertiveness

Describe express specify consequences

38
Q

What percent of managers are seen as unfit for their jobs

A

55%

39
Q

Organizational culture theory

A

Describes the ways in which shared beliefs,values, and norms affect the behavior of some people

40
Q

What percent of employees admitted to being a part of office space gossip

A

90%

41
Q

Decision making

A

A judgement reaching a conclusion or making up your mind

42
Q

Question of fact

A

Investigate the truth,reliability, and cause for something

43
Q

Question of conjecture

A

Examine the possibility of something happening in the future

44
Q

Question of value

A

Consider the worth or value of something

45
Q

Question of policy

A

Investigate a cause of an action for implementing a plan

46
Q

Group think

A

Determination of group effectiveness as a consequence of in group pressure

47
Q

False condensus

A

Members reluctantly give in to group pressure due to an external authority

48
Q

Nomial group technique

A

Way of maximizing participation in a problem solving situation while minimizing some of the interpersonal problems assosssciated with it

Communications 100 (3 decks)

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