final exam Flashcards
Communication through exchange of letters is known as
correspondence
is the exchange of information in a
written format for the process of business activities
business correspondence,
is an important communication tool.
This type of communication allows for professional correspondence with other
businesses, as well as with clients
business correspondence
should be well-written for it to
appropriately serve its purpose and function.
business correspondence
The letter should be written
using a very simple language. T
business correspondence
. The goodwill and image of the organization
should be reflected in the letter.
business correspondence
The writer must be very clear of his goal in
writing.
business correspondence
The writer must link together all the ideas in such a
way that the entire paper is coherent.
business correspondence
conciseness means all the
needed information by the reader should be present
business correspondence
The reader of the letter must feel the sincerity by using words which
show genuine concern. T
business correspondence
- offers a product or eservice to the potential clients
sales letter
It must include
good persuasive language in order to attract buyers or patronizes.
sales letter
is used to inquire information on a specific subject.
Letter of Inquiry
t includes any
information about the product, services or policies of the company.
Letter of Inquiry
it includes all the pertinent information about the product or
services you want to avail which includes the quantity and description.
order letter
is written by the employee addressed to the employer with an
intention of terminating your bond of employer-employee relationship
Letter of Resignation
is written by a person who provides a character reference to a
person usually a job applicant
- Letter of reference/recommendation
The writer should have known the person for
quite a while for him to be qualifies to give recommendation
- Letter of reference/recommendation
this contains a negative statement. I
. Letter of Refusal
t includes statements which
formally announce a decline or rejection of any offer or proposal.
. Letter of Refusal
. Since this
letter possesses bad news, it has to be stated directly and written with
courtesy.
. Letter of Refusal
it is written primarily with a purpose of informing the reader on
his/her financial obligations and to remit the payment.
letter of collection
is a formal written communication of any dissatisfaction on products
or services
letter of complaint
- is a letter in response to the letter of complaint. I
. Letter of adjustment
. It usually contains
the logical and reasonable answer for the complaint given by the client
. Letter of adjustment
its
objective is to pacify and address the concerns of the complaint.
. Letter of adjustment
or memo is the correspondence used to disseminate information
from one department to another department
memorandums
The principal p;arts of Memorandums:
1. D___
2. T_
3. F___
4. S______
5. The C_____ and M_____
- Date
2.To
3.From
4.Subject - Contents/messages
are business presentations which are written for specific functions.
Business Reports
These are written to propose a new idea, to persuade the readers into
something, or to merely give information
Business Reports
- it is the recorded flow of the meeting
- Minutes of the Meeting
t is written to put into writing
everything that transpired on the duration of the meeting.
- Minutes of the Meeting
The minutes of the
meeting serves as a guide for the succeeding meetings to come
- Minutes of the Meeting
re important for
most businesses because they serve as a paper trail of events from point A to
point B
correspondences
It also secures, promotes, and maintains business without
complications.
correspondences
This serves as a reference for the future
correspondences
It is a statement that states one’s sound judgement about something
through writing which is supported by reasons and evidences
Evaluative statements
. It also presents
the strengths and weaknesses of something based on a set of criteria which
needs to be factual, substantial, and unbiased
Evaluative statements
It is a way of giving better explanation to show the strengths and
weaknesses of something through writing.
Evaluative statements
It is making value judgement based on the set of criteria or standards
Evaluative statements
It is the capacity of consciously making sense of things, applying logic
and adapting or making justifications from what is presented in the
existed information.
reasoning
It should be supported by valid proofs.
evaluative statement
is a “No-No” in an academic paper.
Second-hand information
In writing,
___________ become the basic need for a reader in making claims
assertions
s is a statement in declarative form that claim something is true
about certain facts or ideas
assertions
hat statement may either be true or false.
assertions
is a statement that can be proven objectively by direct experience,
testimonies of witnesses, verified observations, or the results of research.
fact
- is a way in which something is done similar to traditions and norms.
convention
Its truthfulness can be verified only by reference to historical precedents,
laws, rules, usage, and customs.
. CONVENTION
Something to note about _________ is that
they may sound factual due to their being derived from customs, but because
they are socially accepted ways of doing things, they cannot be verified
objectively by measurements.
. CONVENTION
A traditional way of something is done, similar to the old pattern
. CONVENTION
n. It depends on
the precedent of something historical before it could be a rule or law or even a
policy, traditions and customs
. CONVENTION
Their truthfulness is verified by how many
commonly held definition and belief were interpreted
. CONVENTION
s a statement based on facts but is difficult to objectively verify
because of the uncertainty of producing satisfactory proofs of soundness/
uncertainty of proving, proofs are ambiguous or open.
opinion
result from
ambiguities; the more ambiguous a statement, the more difficult it is to verify.
opinion
they are open to disputes
opinion
states a personal choice in which the writer is under no obligation
to support or prove the truthfulness of the statement
preference
They are subjective and
cannot be objectively proven or logically attacked.
preference
is a claim that, in light of available information or
evidence, is judged to be either objectively true or incorrect
Assertion of fact:
For instance, the
statement “Paris is the capital of France.” This claim can be supported by
factual evidence found in reference materials like books, maps, and official
government websites
Assertion of fact:
Within a given civilization or culture, a ___________ is a custom or habit
that is commonly accepted and practiced
convention
can change between
countries and eras and are frequently based on custom or social norm
convention
is a choice or personal preference that is not always
supported by factual information or proof.
preference
might result from things like past experiences, culture, and upbringing.
preference
is a viewpoint or assessment on a certain subject or
problem
opinion
can be influenced by subjective elements like personal
values, emotions, and biases and aren’t always backed up by hard facts or
data
opinion
Is engaging in analytic activity which involves the reader by asking
questions about the text and the author’s claim
critical reading
s are
doing the process of evaluating, analyzing, and interpreting the
assertion of the hidden meaning of the entire text
critical readers
, is an act of giving
statements for justification and explanation
reasoning
It is the ability of
someone to defend something by giving out reasons.
reasoning
Therefore, when reading critically, its (is necessary/is not necessary) to question the
different arguments used by the author, as any problem can weaken the
authenticity of the conclusion
is necessary
Remember that critical reading is not meant to criticize but to _______ the
validity of textual evidence.
assess
STEPS USED IN CRITICAL READING AS REASONING
- identifying A________
- FOrmulating a C_____________
- Determioning E_________
- assertions
- counterclaim
- evidence
are words or
phrases that give a courteous tone
hedges
(T or F) When you write your counterclaim, you are expressing unfavorable
statements
true
The three different forms of hedges
- M____
- F______ A______
- P_________ A__________
- Modals
- Frequency Adverbs
- Probability Adverbs
(T or F) If the textual evidence support the claim then your claim or
assertion can be considered valid
true
is defined as the details given by the author in order
to support his/her claims
textual evidence
validate and strengthen your
writings, showing that you read and understand the text
textual evidence
Finding ___________ __________on a read text helps you make inferences
using concrete evidences on your claim
ytextual eviduence
different ways to present textuyal evidence
- P_________
- S___________
- R__________
- Q______
paraphrasing
summarizing
referencing
quoting
describes and evaluates a work of fiction or nonfiction
and offers the book’s overall purpose, structure, and style of narration to the
unknown readers.
book review