Final Exam Flashcards

1
Q

What is a communication method that uses a story or object to activate both sides of the brain that makes people feel our words

A

Emotional word picture

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2
Q

What are the 5 things Emotional Word Pictures do

A

1) Change lives
2) Direct our attention
3) Brings communication alive
4) Lock our words into a person’s memory
5) Gateway to intimacy

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3
Q

What are the 6 steps to creating a emotional word picture

A

1) Decide what your purpose is
2) Find out the person’s interest
3) Draw from one of four wells
4) Practice it
5) Choose a convenient time
6) Be persistent

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4
Q

What are the 4 wells that you can pull from when creating an emotional word picture

A

1) Well of Nature
2) Well of Objects
3) Well of Stories
4) Well of History

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5
Q

What is the instituted change for the purpose of maintaining consistency

A

Dynamic Homeostasis

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6
Q

What is a disagreement that results from a clash of opposing responses

A

conflict

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7
Q

What is a struggle of opposing wills

A

contention

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8
Q

What are the 4 reason for interpersonal problems

A

1) Differences in personality
2) Rejection of position in a relationship
3) Emotional baggage
4) Sin

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9
Q

What are the 4 solutions for interpersonal problems

A

1) Appreciate God working in your life and in the lives of others
2) Understand the nature of your position in the relationship and respond biblically
3) Accept what cannot be changed in your life and in the lives of others
4) Be proactive rather than reactive when dealing with sin

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10
Q

What are the 4 steps of conflict resolution

A

1) is the issue at hand really important
2) Have you prayed about it
3) Use the correct style of dealing with conflict
4) Recognize the potentially positive results of conflict

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11
Q

What are the 5 styles of dealing with conflict

A

1) Avoiding
2) Accommodating
3) Manipulating
4) Dominating
5) Collabrating

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12
Q

What style is unassertive/uncooperative

A

avoiding

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13
Q

What style has the long term effects of frustration and hostility

A

avoiding

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14
Q

What style seeks to preserve the relationship at all cost, that is their primary goal

A

accommodating

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15
Q

What style is unassertive/cooperative

A

accommodating

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16
Q

What style has the long-term effects of outward cooperation and usually results in one person dominating another

A

accommodating

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17
Q

What style is it when a person seeks to control people in situations

A

manipulating

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18
Q

What style is assertive/cooperative-ish

A

manipulating

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19
Q

What style has the long-term effects of a cloak of deceit covers the issue and there is no long term resolution

A

manipulating

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20
Q

What style is very aggressive and wants to win at all cost

A

dominating

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21
Q

What style is assertive/uncooperative

A

dominating

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22
Q

What style has the long-term effects of those involved see no option in resolving conflict and the other party is forced to become just as aggressive or leave the relationship

A

dominating

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23
Q

What style is the style that we should choose when dealing with conflict

A

collaborating

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24
Q

What style is assertive/cooperative

A

collaborating

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25
What style has the long-term effects of developing trust and future conflict is easier to resolve
collaborating
26
What are the 2 causes of anger
1) righteous indignation 2) anger resulting from frustrated personal desires
27
What are the 4 expressions of anger
1) blowing up 2) clamming up 3) giving up 4) fessing up
28
What is the key reference for anger
Proverbs 25:28
29
What is uncontrolled venting of anger
blowing up
30
What is internalizing the emotion, and holding on to
clamming up
31
What is walking out, and just choosing to not do it anymore
giving up
32
What is emitting a struggle, and responded to it in a biblical way
fessing up
33
What are the 5 ways to tame the emotion of anger
1) evaluate 2) locate 3) anticipate 4) communicate 5) negotiate
34
Bitterness is the only poison which destroys its own ______
container
35
The defines what as a sin problem
bitterness
36
What is a sinful response to the emotion of anger caused by harboring an injustice which results in broken fellowship with God
bitterness
37
What are the 3 causes of bitterness
1) comparison Christianity 2) taking up another person's offence 3) when we are wronged
38
What are the 4 cures for bitterness
1) our response should be the major concern 2) realize that bitterness is a right we do not have 3) forgiveness is the key 4) confess the sin
39
What are the 5 ways to rebuild relationships after conflict
1) Regret - "I'm sorry" 2) Repentance - "I was wrong" 3) Reconciliation - "Please forgive me" 4) Restitution - "Let me make it right" 5) Restoration - "Let's make it better"
40
What is choosing to no longer hold someone accountable for the sin committed against you
forgiveness
41
What are the 5 principles that govern forgiveness
1) not based on whether or not a person deserves it 2) to forgive does not necessarily mean to forget 3) forgiveness is granted, not earned 4) forgiveness is a servant of the will not a prisoner of the emotions 5) Forgiveness is the will of God
42
What is it called when a person purses their own self-interest by seeking to control and dominate the other through a pattern of coercive, controlling, and punishing behaviors
abuse
43
What are the 4 cautions when recognize abuse
1) this behavior is Rare 2) any hurtful action/word is technically abuse 3) identifying abuse requires analyzing intent 4) hurt feelings does not equal abuse
44
What are the 4 steps to recognize abuse
1) is it intentional 2) is it continual 3) is it spiteful 4) is it serlf-serving
45
What are the 4 keys to know when to leave an abusive relationship
1) there is an unwillingness to acknowledge the problem 2) there is no repentance 3) there is no lasting/incremental change 4) emotional or physical well-being is threatened
46
What is the effort put forth too accomplish a task God has given a person to do
work
47
What two areas should our philosophy of work extend to
1) I am working/serving God 2) done with the intent to bring glory to God
48
What is the result of caring more than others think is prudent, risking more than others think is proper, dreaming more than others think is practical, and expecting more than other think is possible
excellence
49
What 3 things does excellence require you to do
1) Be willing to deny yourself credit 2) Be willing to do stuff that is inconvenient 3) Be willing to deny yourself comfort
50
What are the 5 benefits of Biblical work ethic
1) provides a venue for witnessing 2) promotes job security 3) produces opportunities for advancement 4) pleases God 5) plan of God is priority
51
What are the 15 elements of a Biblical work ethic
1) dependability 2) diligence 3) gratefulness 4) humility 5) integrity/honesty 6) inventive 7) leadership 8) loyalty 9) positive attitude 10) professionalism 11) responsibility 12) service 13) teachability 14) vision 15) walk with God
52
What is taking the initiative to meet the needs of others with a servant's spirit
leadership
53
What is the key reference for leadership
Matthew 20:25-28
54
Getting the job done is the accomplishment of?
labor
55
Making sure the job is getting done by others is the accomplishment of a?
manager
56
Inspiring others to do a better job is the accomplishment of a?
leader
57
What are the 5 characteristics of leaderships
1) long-term thinkers who see beyond the day's crisis and the quarterly report 2) interest's in their companies do not stop with the departments they head 3) place a heavy emphasis on vision, values, and motivation 4) Have strong interpersonal skills 5) don't accept the status quo
58
What are the 5 levels of leadership
1) position 2) permission 3) production 4) people development 5) personal character
59
What is the most often skipped level of leadership
permission
60
What is the key to leadership
people development
61
What 5 things will my success in developing others depend on
1) how I value people 2) my commitment to people 3) my integrity with people 4) my standard for people 5) my influence over people
62
What are the 2 keys to people development
1) encouragement 2) correction
63
What is to address and correct a continuous or unusually serious problem through the use of education, encouragement, reprimand, and/or punishment
the goal of correction
64
What are the 10 keys to constructive correction
1) do it privately 2) do it as soon as possible 3) address one issue at a time 4) communicate clear expectations 5) deal only with actions a person can change 6) create positive dissatisfaction 7) avoid 100% statements 8) ask questions instead of making accusations 9) don't apologize for a confrontational meeting 10) don't forget to encourage
65
What are the 10 Bible principles for a healthy marriage
1) marriage is a covenant, not a contract 2) dedicate yourself to the permanency of marriage 3) cultivate your spiritual union 4) mutual respect is essential 5) don't underestimate the power of verbal and observable affirmation 6) marriage includes mutual dependency 7) nurture recreational companionship 8) embody a spirit of sacrifice 9) affair-proof your marriage 10) strive for work/life balance
66
What is a promise made between two or more people, the fulfillment of which is based solely upon the integrity of the parties involved
covenant
67
A _____ relationship with in-laws can strengthen a marriage relationship
happy
68
A ____ relationship can devastate the marriage
faulty
69
What are the 4 causes for in-law problems
1) immaturity on the part of the couple 2) interference by the parents 3) financial support by the parents 4) couple living with parents
70
What are the 3 general principles of parenting
1) being a parent is a sacred trust 2) being a parent is a solemn responsibility 3) being a parent is not a sprint
71
What are the two pillars of child training
1) love/fellowship 2) discipline/correction
72
What are the 7 natures of children
1) children come into the world unwilling to follow any boundary but their lust 2) children need boundaries to develop morally 3) Children will develop a will to dominate 4) if not children don't experience consequences, they will never respect God's laws or man's 5) a child must be brought into compliance with his own conscience 6) children will employ manipulation to get around boundaries 7) parents are tempted to avoid enforcing boundaries
73
What are the 4 ways to train a child
1) Develop practices and habits within a child by means of instruction, exercise, and drill 2) training is done before the need for discipline arises 3) good training should preempt the development of undesirable tendencies 4) training should begin when the child can respond to it
74
What are the 4 purposes of the rod
1) training 2) correction 3) punishment
75
What is the goal of using the rod
to bring the child to a place of repentance
76
When is it time to use the rod
when there is specific offences that qualify for the rod as punishment
77
What are the 10 financial mistakes that young couples make
1) unbiblical philosophy of finances 2) misuse of debt 3) not following a budget 4) not establishing an emergency fund 5) misuse of credit cards 6) buying a car that is too expensive 7) not systematically investing 8) buying a home 9) not buying life insurance or buying the wrong insurance 10) not having a will
78
What is it when you make a commitment that you will pay for a product tomorrow that you will use today
debt
79
What is a way of tracking reoccurring and expected expenses
budget
80
What is money that covers the unexpected expenses that you didn't see coming
emergency fund