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communication > Final exam > Flashcards

Final exam Flashcards

1
Q

True or false: the story of how a protagonist overcomes a barrier is known as the connection plot

A

false, it’s known as the challenge plot

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2
Q

True or false: the larger the group the better the decision making

A

false, membership needs to stay small

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3
Q

true or false: disagreement negatively affects groups

A

false, 10-30% of disagreement is needed

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4
Q

true or false: a doctor has the authority mode of influence

A

true

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5
Q

true or false: according to balance theory, we struggle cognitively when a celebrity we like endorses a product we hate

A

True

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6
Q

“have you ever wondered what the stars are made of? this speech will answer that question>” is an example of which attention getter

A

gap theory

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7
Q

credibility falls under which of the three modes of persuasion

A

ethos

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8
Q

when everybody gets exactly what they wanted, which form of conflict style is being used

A

collaboration

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9
Q

why do guilt appeals not often work

A

the audience stops listening/avoids the message

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10
Q

meg performs a speech to a very confused class. she argues in her con speech that the internet is a useless tool, and cites the internet takes forever to load, is hard to use, and is not widely available. she used sources from the 90s. what type of fallacy is this

A

missing evidence or appeal to ignorance

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11
Q

list three important elements of a cover letter

A

purpose statement
showing a relationship between yourself and the interviewer
add a person-position fit paragraph if asked

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12
Q

define the “liking” mode of influence and give an example of how you have seen this mode of influence used

A

we like those who like us
a retail worker hypes you up to get you to spend money

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13
Q

what are three important elements of decision making

A

including every group member
keeping the group small
evaluate the positive and negative facets of a solution

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14
Q

what does a person-organization fit mean?

A

it indicates how well a candidate fits with the company

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15
Q

what is a person-position fit

A

indicates how well a person can do a specific job

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16
Q

what are cover letter elements?

A

state what is being applied for
show a relationship
have a paragraph on person-position fit

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17
Q

what should be added on a resume

A

numbers
gpa
skill section
reduce it to one page

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18
Q

what are non-active video conferencing skills to do

A

keep the video turned on
act and look respectable
maintain eye contact
be muted

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19
Q

what are active video conferencing skills to do

A

know software
consider the background
plan ahead
center the video
have a backup plan
dress well

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20
Q

what is diversity in group work

A

different thoughts and ideas

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21
Q

what is conflict in group work

A

when people don’t see eye to eye

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22
Q

what is decision making in group work

A

group brainstorms and decides what to talk about

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23
Q

what is organization in group work

A

deciding who does what, when, and how

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24
Q

fill out this graph

A
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25
Q

what is compromise

A

everybody gets a portion of what they want

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26
Q

what is competition

A

wanting to do better than everybody else

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27
Q

what is collaboration

A

changing wants if it works for you and others

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28
Q

what is avoidance

A

not doing anything

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29
Q

what is accommodation

A

working together to make the other people happy

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30
Q

what is interdependence

A

being dependent on one another to pass

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31
Q

what is leadership

A

keeping the group on task

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32
Q

what is role clarification

A

everybody gets an assigned role, task, and expectation

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33
Q

what is information sharing

A

being open and talking about what’s going on

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34
Q

what are effective decision making steps

A

valid and solid opinions
evaluate course of action
pay attention to reestablished criteria
keep on task
ask questions and challenge members

35
Q

how much disagreement is needed

A

10-30%

36
Q

what type of decision making should be made in groups

A

evaluate positive and negative facets
involve every member
keep membership small

37
Q

tactics for group consideration (5)

A

include everyone
spread out and use space
engage the class
get close and personal
separate tasks evenly

38
Q

how should audience participation be achieved

A

ask questions
group activities
be creative

39
Q

what should persuasion do?

A

form, reinforce, or convert the listeners attitude

40
Q

what is attitude

A

likes or dislikes, which are the building blocks of behavior.

41
Q

what is behavior

A

certain actions a person takes

42
Q

what are the 3 main modes of persuasion

A

credibility
emotion
logic

43
Q

what is credibility

A

ethos, or believability and trustworthiness

44
Q

what is emotion

A

pathos

45
Q

what is logic

A

logos, or statistics

46
Q

what is balance theory

A

people trying to maintain balance in theory attitudes towards people and objects

47
Q

fill out this chart

A
48
Q

what are emotional appeals

A

drawing emotions to spur action

49
Q

what are fear appeals

A

composed of both fear and efficacy

50
Q

what is guilt appeal

A

convincing someone they violated their own standard

51
Q

what is efficacy appeal

A

the believe of I can

52
Q

what are the 7 appeals of emotion

A

fear, guilt, efficacy, humor, pride, warmth, self-esteem

53
Q

what are the 6 modes of influence

A

reciprocity, scarcity, consistency, social proof, liking, and authority.

54
Q

what is reciprocity

A

“we give to those who give to us”

55
Q

what is scarcity

A

we want things that are rare

56
Q

what is consistency

A

we remain constant with past behavior

57
Q

what is social proof

A

we do what other people do

58
Q

what is liking

A

we like those who like us

59
Q

what is authority

A

we do what people in authority tell us to do

60
Q

what is stickiness

A

ideas that are understood and remembered with a lasting impact

61
Q

what are the methods of SUCCES

A

simple, unexpected, concrete, credibility, emotional, and stories

62
Q

what is simple

A

one thing the audience should remember

63
Q

what is unexpected

A

breaking the guessing machine via information, visuals, or mystery

64
Q

what is concrete

A

making things tangible

65
Q

what is credible

A

the personal experience

66
Q

what is emotional

A

personal story

67
Q

what is story

A

the plot for the speech

68
Q

what is a challenge plot

A

story of a protagonist overcoming a barrier

69
Q

what is a connection plot

A

story of people coming together against the odds

70
Q

what is a creative plot

A

story of innovation

71
Q

what is hasty generalization

A

basing a conclusion on grossly inadequate evidence, such as a small sample

72
Q

what is unrepresentative sample

A

a sample that does not reflect the distributions of characteristics of a target group

73
Q

what is a slippery slope

A

arguing a connected series of events that have no evidence of connection

74
Q

what is either/or

A

giving audience only two alternatives when there are more

75
Q

what is straw man

A

presenting an argument against an exaggerated position by one’s opponent, and then refuting the fake arguement

76
Q

what is faulty casual reasoning

A

assumption that because X proceeded Y, X caused Y

77
Q

what is red herring

A

responding to an argument with an irrelevant comeback

78
Q

what is missing evidence

A

misleading claims due to missing evidence

79
Q

what is appeal to ignorance

A

argues conclusion is true due to lack of evidence opposing the conclusion

80
Q

what is bandwagon

A

argues conclusion due to majority and favorability

81
Q

what is appeal to tradition

A

argues conclusion based on the way things have always been

82
Q

what is begging the question

A

circular reasoning

83
Q

what is faulty analogy

A

comparing two phenomena that are not really comparable

communication (2 decks)

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