Final Chapter 12 Vocabs

Question 0

Shared national origins or cultural patterns.

Answer 0

Ethnicity

Question 1

Traditionally, biologically determined physical characteristics that set one group apart from others.

Answer 1

Race

Question 2

The learned behaviors, beliefs, and attitudes that are characteristics of an individual society or population, and the products that people create.

Answer 2

Culture

Question 3

Knowledge and understanding about other races, ethnic groups, cultures, and minority groups.

Answer 3

Cultural competence

Question 4

Evaluations or judgments of members of a group that are based primarily on membership in the group and not on the particular characteristics of individuals.

Answer 4

Prejudice

Question 5

Behavior directed toward individuals on the basis of their membership in a particular group.

Answer 5

Discrimination

Question 6

Beliefs and expectations about members of a group that are held simply because of their membership in the group.

Answer 6

Stereotypes

Question 7

A technique of verbal listening in which a listener rephrased what a speaker has said, trying to echo the speaker’s meaning.

Answer 7

Reflective feedback

Question 8

A subjective state in which people do not experience the level of connection with others that they desire.

Answer 8

Loneliness

Question 9

Statements that cast responses in terms of oneself and one’s individual interpretation.

Answer 9

“I” statements

Question 10

A situation in which when one person wins, the other person automatically loses.

Answer 10

Zero-sum game