Final (Ch. 14, 16, 17)

Question 1

Define case management

Answer 1

A collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet an individual’s health needs through communications and available resources to promote quality, cost-effective outcomes.

Question 2

What are the contemporary models of case management? (3)

Answer 2

1. Role-based case management
2. Organization-based case management
3. Responsibility-based case management

Question 3

What is the focus of role-based case management?

Answer 3

Role-based case management focuses on the role of the case manager.

Question 4

What is the focus of organization-based case management?

Answer 4

Organization-based case management focuses on providing a set of comprehensive services within an agency.

Question 5

What is the focus of responsibility-based case management?

Answer 5

Responsibility-based case management focuses on the transition of care from human service professionals to non-professionals, and functions performed by family, volunteers, support personnel, and consumer.

Question 6

What is central to effective case management?

Answer 6

Client choice, person first language, and a mutual agreement of planned services and outcomes between client and counselor.

Question 7

The process of case management (5)

Answer 7

1. Assessment of individual needs
2. Development of individualized case management plans
3. Facilitation, implementation, and coordination of services
4. Monitoring and evaluating services and outcomes
5. Documentation of activities

Question 8

What are the three domains of competence interacting between consumers and case managers?

Answer 8

1. Knowledge
2. Skills
3. Affective

Question 9

Knowledge

Answer 9

medical, psychological, vocational, counseling, and assistive technology

Question 10

Skills

Answer 10

includes cultural competence

Question 11

Affective

Answer 11

case manager’s attitudes, philosophy, and values associated with service delivery to consumer

Question 12

What is worker’s compensation?

Answer 12

An important component of assisting workers who are injured while on the job.

Question 13

The basic services of worker’s compensation as defined by federal law?

Answer 13

Worker’s compensation must provide:

1. Coverage of medical expenses for treatment of injuries or occupational illness
2. Income protection for those who must be absent from work because of occupational illness or injury
3. Limited compensation for serious permanent injury such as loss of limb or loss of life

Question 14

The first social insurance to arise extensively in the U.S.

Answer 14

Worker’s Compensation

Question 15

Workers in these fields are not eligible for worker’s compensation. (5)

Answer 15

1. Nonprofit organizations
2. Charitable/religious institutions
3. Domestic services
4. Agriculture
5. Casual labor

Question 16

What are the two income support programs for people with disabilities?

Answer 16

Supplemental Security Income (SSI)

Social Security Disability Insurance (SSDI)

Question 17

What is supplemental security income (SSI)?

Answer 17

A public assistance cash payment to people with disabilities who have not worked or have not earned enough income to qualify for SSDI.

Question 18

Most people on SSI are

Answer 18

65+ years old, blind, disabled, and have limited financial assistance

Question 19

What is social security disability insurance (SSDI)?

Answer 19

A cash payment for a disability of at least 12 months, or a disability that can be terminal, and does not allow one to work before retirement.

Question 20

How does one earn enough credits to qualify for SSDI?

Answer 20

One must work 5 out of 10 working years.

Question 21

The term “rehabilitation facility” was introduced in this law.

Answer 21

VR Act of 1968

Question 22

What is a CRP?

Answer 22

Community Based Rehabilitation Program

Question 23

What is the purpose of a CRP?

Answer 23

CRPs integrate people with severe disabilities into communities that have a rich history of innovation, change, and leadership.

Question 24

Influences of the rehabilitation facilities movement? (6)

Answer 24

Legislation
Social philosophy
Population trends
Unmet needs of the community
Technology
The importance of productivity in finding meaning in life.

Question 25

Why was the rehabilitation facilities movement significant?

Answer 25

It empowered peoples with disabilities by moving their care from a segregated facility to an integrated facility in the mainstream community.

Question 26

The 5 categories of disabilities that rehab counselors work with

Answer 26

1. Physical functioning
2. Intellectual disability
3. Learning disability
4. Hearing impairment
5. Visual impairment

Question 27

Example of a physical functioning disability

Answer 27

Spinal cord injury

Question 28

Example of a intellectual disability

Answer 28

Down Syndrome

Question 29

Example of a learning disability

Answer 29

Dyslexia

Question 30

Example of a hearing impairment

Answer 30

Deafness

Question 31

Example of a visual impairment

Answer 31

Blindness

Question 32

The value of services offered in any program serving people with disabilities is dependent on these things:

Answer 32

Its mission of the provider and the vision
Creativity
Resourcefulness of leadership and those involved in supporting and achieving desired goals

Question 33

What will make an employee not eligible for Workers Compensation?

Answer 33

1. Injury was self inflicted or was injured in the process of attempting to harm another
2. Injury was sustained away from work place or injury was received while violating company policy