Final Flashcards
Why are children a growing medical population?
Due to increased survival rates.
When will the Nursing Paediatric Specialty Certificate Exam start examining RNs?
November 2019 - they will notify these nurses if they have passed by January 2020
What do child life specialists provide?
They provide evidence-based, developmentally and psychologically appropriate interventions including therapeutic play, preparation for procedures, and education to reduce fear, anxiety, and pain.
What is the circle of care?
The group of professionals that are currently helping a patient.
What are some of the rights you have as a health care consumer?
- Receive safe and proper care
- Give or refuse consent for any procedure, and for any reason
- Have a medical professional clearly explain health problems and treatments to you
- Participate in health care decisions
- Ask questions and express concerns
- Request a second opinion; within reason
- request to access your health information records
- be assured that personal info is confidential
- request the transfer of your health records to another medical professional
- make a complaint if any of these rights are violated
What are the 7 broad standards that set the tone for the rest of the documents guiding best practices in nursing (in Ontario)?
- Accountability
- Continuing Competency
- Ethics
- Knowledge
- Knowledge Application
- Leadership
- Relationships
What has the CNO (College of Nurses Ontario) decided that the most important values are when giving nursing care?
- Client well-being
- Client choice
- privacy and confidentiality
- respect for life
- maintaining commitments
- truthfulness
- fairness
With most health professionals, documentation usually includes what?
- the needs or goals of the client or group
- the nurse’s actions based on the needs assessment
- the outcomes and evaluation of those action
What is involved in informed consent?
- Involves the right of clients to be informed about the services they are going to receive, and to make autonomous decisions pertaining to them
What does informed consent require?
requires that the client understands the information presented, gives consent voluntarily, and is competent to give consent to treatment
What is a process that continues for the duration of the professional relationship?
Informed consent
What are some of the informed consent key contents (which should be provided in writing and discussed fully):
- The process
- Background of professional
- costs involved
- the length of service and termination
- Consultation with colleagues
- Interruptions in service
- clients’ right of access to their files
- rights pertaining to diagnostic labeling
- the nature and purpose of confidentiality
- benefits and risks of treatment
- alternatives to traditional service
- Tape recording or videotaping sessions
T or F: Informed consent is completed at the initial counselling session by having a client sign some forms
False: Informed consent is ongoing
What does the United Nations’ Convention on the Rights of the Child (2009) recommend?
- respect for the child’s right to express his or her views and to participate in promoting the healthy development and wellbeing of children
- This applies to individual health-care decisions, as well as to children’s involvement in the development of health policy and services
T or F: Ontario legislation does not identify an age at which minors may exercise independent consent for health care or services
True
What is decision-making capacity?
Professionals must make a determination of capacity to consent for a child just as they would for an adult.
What are some of the reasons why it can be a tricky and legally complicated process when working with children?
- parental rights to information about a minor’s treatment
- Minors’ assent versus consent
- Involving parents in the counselling process with minors
What is the definition for circle of care?
The ability of certain health information custodians to assume an individual’s implied consent to collect, use or disclose personal health information for the purpose of providing health care
What are some examples of health information custodians?
- health care practitioners + registered social workers
- public or private hospitals
- pharmacies
- laboratories
- ambulance services community care access corporations
- Person’s providing care names in Power of Attorney or Legal Document
T or F: record keeping is an essential standard of professional practice
true
Talk about record keeping from a clinical perspective:
- record keeping provides a history that a professional can use in reviewing the course of treatment
Talk about record keeping from an ethical perspective:
Records can assist practitioners in providing quality care to their clients or service users
Talk about record keeping from a legal perspective:
Provincial laws require keeping a record
_______________ is the practice of focusing on the identification, evaluation, and treatment of problems that may injure clients and lead
to filing an ethics complaint or a malpractice action.
Risk management
Informed consent
Termination
Standard of care
Risk management
Elena, your client of two years, has just received the news that she is losing her insurance coverage; however, she recently had a breakthrough in therapy and needs to continue working on her issues. As an ethical therapist, you should:
refer her to a community mental health center where she can get services at a low cost.
determine new payment terms so Elena can continue working with you.
terminate therapy and give Elena some good book references so she can work through her issues on her own.
terminate therapy and encourage Elena to look in the Yellow Pages for a new therapist who will accept a sliding scale arrangement.
determine new payment terms so Elena can continue working with you.
Most ethical codes specify that therapists should:
be available to their clients even when they are on vacation.
inform clients that their records are inaccessible to them.
inform clients that a diagnosis can become a permanent part of their file and have ramifications in terms of cost of insurance, long-term insurability, and employment.
alter case notes that are damaging to the client if they are subpoenaed into court.
inform clients that a diagnosis can become a permanent part of their file and have ramifications in terms of cost of insurance, long-term insurability, and employment.
Fran has decided to start an online counseling practice. Which of the following have the potential to result in unethical behavior?
Refusing to accept psychotic and/or seriously disturbed individuals as clients
Charging fees that are covered by insurance companies
Limiting and/or providing general diagnoses due to lack of behavioral clues
Promising confidentiality and privacy
Promising confidentiality and privacy
The definition of a minor varies from state to state; however:
all states agree a minor is under 18.
all states agree on the age a minor can consent to their own health care in all circumstances.
all states agree minors are incapable of consenting to any and all health care due to lack of maturity.
the upper range is 18 to 21 years of age, although some states authorize 16-year-olds to consent to their own health care in some circumstances.
the upper range is 18 to 21 years of age, although some states authorize 16-year-olds to consent to their own health care in some circumstances.
Regarding counseling with children and adolescents, informed consent of parents or guardians may NOT be legally required when a minor is seeking counseling for:
difficulties in school or at home.
a safe place to discuss normal changes adolescents experience throughout their developmental process.
assistance with planning their educational future.
dangerous drugs or narcotics, sexually transmitted diseases, pregnancy and birth control, and examination following alleged sexual assault of a minor over 12 years of age.
dangerous drugs or narcotics, sexually transmitted diseases, pregnancy and birth control, and examination following alleged sexual assault of a minor over 12 years of age.
Because providing counseling services over the Internet (also known as remote services or distance counseling) is relatively new and controversial, a host of legal questions will NOT be addressed until:
the APA meets again to update the DSM.
the next ACA annual conference.
lawsuits are filed pertaining to its use, or misuse, in counseling practice.
clients are interviewed about the effectiveness of online counseling
lawsuits are filed pertaining to its use, or misuse, in counseling practice.
Joyce was hospitalized as a result of an attempted suicide. She tried to call her therapist before taking an overdose of pills, but he could not be reached because he was on vacation and did not make provisions for a replacement therapist while he was gone. This action constitutes the following type of professional negligence:
misdiagnosis.
client abandonment.
vicarious liability.
practicing beyond the scope of competency.
client abandonment.
____________ can result from unjustified departure from usual practice or from failing to exercise proper care in fulfilling one’s responsibilities.
Malpractice
Professional negligence
Standard of care
Termination
Professional negligence
Which of the following would NOT be found in managed care contracts?
“Gag clauses” that prohibit practitioners from sharing any negative information about managed care policies
Informing the client the managed care company may request a client’s diagnosis, results on any tests given, a wide range of clinical information, treatment plans, and perhaps even the entire clinical record of a client
Information regarding limits of confidentiality and the potential repercussions of disclosing personal information to insurance providers
Information regarding benefits, risks, and costs of various interventions
Information regarding benefits, risks, and costs of various interventions
Inappropriate socialization with clients, burdening clients with a counselor’s personal problems, and putting clients in awkward business situations are examples of:
a. inappropriate crisis intervention.
b. established therapeutic practices.
C. unhealthy transference relationships
d. seeking balance in the counseling relationship.
C. unhealthy transference relationships
In the event that a practitioner is sued, he or she should:
a. try to resolve the matter directly with the client.
b. destroy or alter files or reports that may be incriminating..
c. enter into personal therapy.
d. promptly retain an attorney.
d. promptly retain an attorney.
In regards to unethical behavior of colleagues, the National Association of Social Workers states
a. “When rehabilitation counselors have reason to believe that another rehabilitation counselor is violating or has violated an ethical standard, they attempt first to resolve the issue informally with the other rehabilitation counselor if feasible, provided such action does not violate confidentiality rights that may be involved.”
b. “Human service professionals respond appropriately to unethical behavior of colleagues. Usually this means initially talking directly with the colleague and, if no resolution is forthcoming, reporting the colleague’s behavior to supervisory or
administrative staff and/or to the professional organization(s) to which the colleague belongs.”
c. “Informal peer monitoring is one way to assume responsibility for watching out for each other.”
d. Social workers should take adequate measures to discourage, prevent, expose, and correct the unethical conduct of colleagues.”
d. Social workers should take adequate measures to discourage, prevent, expose, and correct the unethical conduct of colleagues.”
Which of the following situations do NOT justify the use of remote services consistent with ethical practice and in keeping with regulatory standards?
a. When service is provided in the context of an existing therapy relationship
b. When in-person treatment is either difficult or impossible to access due to client’s remote location
c. When remote services offer practical advantages over in-person treatment (i.e., a client’s busy schedule makes remote sessions more efficient
d. When the client desires remote sessions and the therapist has insufficient information about the client
d. When the client desires remote sessions and the therapist has insufficient information about the client
California enacted a law in 2011 allowing mental health practitioners to treat minors (12 years or older) if:
a. a minor would like to enter into a counseling relationship; it is necessary to have informed parental or guardian consent or for counseling to be court ordered.
b. the practitioner is informed by the minor he or she would like to enter into a counseling relationship for minor educational purposes.
c. the practitioner determines the minor is mature enough to participate intelligently in outpatient treatment or mental health counseling. However, the statute does require parental (or guardian) involvement in the treatment unless the therapist finds, after consulting with the minor, that this would be inappropriate under the circumstances.
d. There is no reason for a minor to be treated without parent consent.
c.the practitioner determines the minor is mature enough to participate intelligently in outpatient treatment or mental health counseling. However, the statute does require parental (or guardian) involvement in the treatment unless the therapist finds, after consulting with the minor, that this would be inappropriate under the circumstances.
Ignoring evidence of peer misconduct is:
a. Self-preserving.
b. Ethical.
c. an ethical violation.
d. illegal, but not unethical.
c. an ethical violation.
Which of the following is NOT a professional association’s ethical codes or guidelines in regards to technology and online counseling?
a. Psychologists who offer online services inform clients of the risks to privacy and the limits of confidentiality.
b. Competence to provide online counseling is the most important aspect of ethical codes or guidelines.
c. Counselors are expected to inform clients of the benefits and limitations of using technology in the counseling process.
d. Therapists must: (a) determine that electronic therapy is appropriate for clients, taking into account the clients’ intellectual, emotional, and physical needs; (b) inform clients of the potential risks and benefits associated with electronic therapy; (c) ensure the security of their communication medium; and (d) only commence electronic therapy after appropriate education, training, or supervised experience using the relevant technology.
b. Competence to provide online counseling is the most important aspect of ethical codes or guidelines.
Of the following, which is an example of a behavior that might leave a mental health practitioner vulnerable to a malpractice suit?
a. Used a procedure within the realm of accepted professional practice
b. Employed a technique that he or she was not trained to use
c. Used a procedure to which the client did not respond favorably
d. Explained the possible consequences of treatment and the client still wanted to participate in the process
b. Employed a technique that he or she was not trained to use
In regards to record keeping, the _________________ states: “Mental health counselors create, maintain, store, transfer, and dispose of client records in ways that protect confidentiality and are in accordance with applicable regulations or laws.”
a. National Association of Social Workers
b. American Mental Health Counselors Association
c. American Psychological Association
d. Code of Professional Ethics for Rehabilitation Counselors
b. American Mental Health Counselors Association
Generally, the best way to proceed when you have concerns about the behavior of a colleague is to:
a. not address the problem until a client has been injured emotionally or physically.
b. speak with other colleagues to determine if they have the same concerns.
c. speak directly with the client about your colleague’s behavior.
d. deal directly with the colleague, unless doing so would compromise a client’s confidentiality.
d. deal directly with the colleague, unless doing so would compromise a client’s confidentiality.
Samuel has been planning a two week vacation to Europe for months. He is a private practitioner and has a caseload of clients who have dependency issues. As an ethical practitioner, Samuel should:
A. not inform his clients until a few days before he leaves.
B. not go on vacation so as to not increase his clients’ anxiety levels.
C. provide his clients with another therapist in case of need.
D. bring back a souvenir for each client to show them how important they are to him.
C. provide his clients with another therapist in case of need.
___________ are essentially the same as psychotherapy notes. They address the client’s transference reactions and the therapist’s subjective impressions of the client.
a. Process notes
b. Progress notes
c. Diagnostic notes
d. Treatment summary
a. Process notes
What are some record keeping guidelines?
- report only essential and relevant details
- refrain from using emotive or derogatory language
- acknowledge the basis of professional opinion
- protect clients privacy and that of others involved in the visit.
Where should client records be stored?
In a secure place, preferably double locked system or encrypted system.
How long must records be retained for in Ontario?
- 7 years following the patient’s last visit
OR - If the patient was under the age of 18, the records should be kept until they turn 25.
What are some advantages to online counselling?
- offers counselling to those unable to attend sessions, those in rural areas, homebound
- users often find it easier to access as they don’t have to leave their offices
- privacy
What are some disadvantages of online counselling?
- concerns about confidentiality, privacy and unreliable technology
- In most cases, online professionals cannot see facial expressions, vocal signals or body language
Jolene tells her counselor that she is depressed about the break-up of her relationship and “just wishes she could go to sleep and never wake up.” In this case, the counselor needs to:
immediately commit Jolene to a psychiatric facility.
assess if Jolene is suicidal and intervene if necessary.
recognize that her statement is only a “cry for help” and should not be taken seriously.
see if there is any chance for reconciliation.
assess if Jolene is suicidal and intervene if necessary.
James is in court facing drug-related charges and his therapist was subpoenaed to testify in court regarding any discriminating evidence concerning the case. His therapist came to court but refused to answer questions regarding the case or produce James’s records. The therapist used the following legal concept to protect himself from forced disclosure:
confidentiality.
privileged communication.
client privacy.
taking the 5th amendment.
privileged communication.
An African-American woman was interacting with her child in a domestic abuse shelter when she is over-heard saying to her child, “Keep touching that and I’m going to whoop you.” The social worker that heard this statement should:
immediately report the mother to Child Protective Services.
tell the mother that she will be evicted from the shelter if she continues to talk to her child that way.
recognize that what constitutes abuse in one culture may not be viewed as abuse in another culture and is not reportable until it is determined that the child is in danger.
remove the child from the mother’s care until the mother can learn how to talk to her child with respect.
recognize that what constitutes abuse in one culture may not be viewed as abuse in another culture and is not reportable until it is determined that the child is in danger.
_______________ extends the duty to warn in California to a foreseeable, identifiable person who might be near the intended victim when the threat is carried out and thus might also be in danger.
Bradley Center v. Wessner
Jablonski v. United States
Tarasoff v. University of California Board of Regents
Hedlund v. Superior Court
Hedlund v. Superior Court
In the case of disclosing confidential information when working with an HIV-positive client, several writers state that the therapist has a duty to protect when the following condition exists:
the client is engaging in safe-sex with a committed partner.
clear and imminent danger must exist.
all potential victims must be warned, even if there have been multiple sexual partners over the years.
all persons who have exchanged needles with the client must be found and warned of possible danger.
clear and imminent danger must exist.
A counselor working in an AIDS-related case:
has a legal duty to warn according to the Tarasoff decision.
is obliged to protect all third parties of the threat of HIV transmission according to ethical codes.
must report the case to the Department of Public Health.
has few legal guidelines to help determine when or how to inform a potential victim of the threat of HIV transmission.
has few legal guidelines to help determine when or how to inform a potential victim of the threat of HIV transmission.
It is illegal and unethical for a therapist to disclose confidential information when:
the client consents to disclosure.
there is a duty to warn or to protect third parties.
an emergency exists.
an employer requests disclosure to determine the mental status of an employee without their consent.
an employer requests disclosure to determine the mental status of an employee without their consent.
Most counseling centers and community mental health agencies now have guidelines regarding the duty to warn and protect when the welfare of others is at stake. These guidelines generally specify how to deal with:
emotionally healthy individuals with non-violent behavior.
emotionally disturbed individuals, violent behavior, threats, suicidal possibilities, and other circumstances in which counselors may be legally and ethically required to breach confidentiality.
documentation and assessment of school children.
non-suicidal individuals seeking assistance with living arrangements.
emotionally disturbed individuals, violent behavior, threats, suicidal possibilities, and other circumstances in which counselors may be legally and ethically required to breach confidentiality.
As a matter of law, __________ refers to the constitutional right of an individual to be left alone and to control their personal information.
self-disclosure
privileged communication
privacy
confidentiality
privacy
Which of the following is NOT identified in the text as a guideline for counselors using the telephone?
Exercise caution in discussing confidential or privileged information with anyone over the telephone and especially
when employing digital and mobile technologies.
Set firm boundaries with clients from the beginning and address matters such as avoiding interruptions and privacy.
After addressing the ethical guidelines and ensuring absolute privacy, counselors may speak to their clients as freely as they desire without fear that their conversations will be used in legal proceedings.
Disclose the limits of confidentiality with clients if wireless telephones are used.
After addressing the ethical guidelines and ensuring absolute privacy, counselors may speak to their clients as freely as they desire without fear that their conversations will be used in legal proceedings.
According to professional codes of ethics, sexual relationships between client and counselor are considered to be ethical under which of the following circumstances?
If the therapist is really in love with the client.
If there is consent by the client.
These relationships are not considered to be ethical under any circumstances.
If the sexual relationship begins within six months of termination.
These relationships are not considered to be ethical under any circumstances.
Which of the following is NOT a code of ethics in regards to sexual contact and the therapeutic relationship from various professional organizations?
Sexual intimacy with current clients, or their spouses or partners, is prohibited. Engaging in sexual intimacy with individuals who are known to be close relatives, guardians or significant others of current clients is prohibited.
Psychologists do not engage in sexual intimacies with current clients/patients; however, if a client/patient has not been treated within two years a relationship may become ethically approved.
Sexual or romantic counselor-client interactions or relationships with current clients or their family members are prohibited.
Psychologists do not engage in sexual intimacies with individuals they know to be close relatives, guardians, or significant others of current clients/patients. Psychologists do not terminate therapy to circumvent this standard.
Psychologists do not engage in sexual intimacies with current clients/patients; however, if a client/patient has not been treated within two years a relationship may become ethically approved.
Ted is a counselor educator and also acts as therapeutic agent for his students’ personal development, since personal awareness is considered to be an intrinsic part of developing counselor skills in the program at the university in which he teaches. Ted is:
totally unethical in attempting to guide his students towards self-awareness.
involved in a situation in which he will become so subjective that he will be unable to teach his students.
involved in role blending, which is inevitable in the process of educating and supervising counselor trainees.
in a situation that automatically leads to a conflict of interest.
involved in role blending, which is inevitable in the process of educating and supervising counselor trainees.
The notion that certain actions will inevitably lead to a progressive deterioration of ethical behavior is commonly referred to as:
the slippery slope phenomenon.
therapist decay.
the ethical deterioration phenomenon.
role erosion.
the slippery slope phenomenon.