Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Interpersonal Communication > Final > Flashcards

Final Flashcards

1
Q

Define social support

A

Verbal and nonverbal behavior produces with the intention of providing assistance to others that might need it

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Social Support and its origins of theory

A

-Correlation between physical health/mental health and quantity and quality of social relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Explain stress buffering hypothesis

A

Social support provides a buffer against the effects of stress

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What are the two parts of a communication support network?

A
  1. Functions

2. Structure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Explain function as a role of social networks

A

The type of relationship of various parts of social networks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Explain structure as a role of social networks

A

Why does this social network exist in the first place

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the four types of social support?

A
  1. Instrumental
  2. Informational
  3. Emotional
  4. Esteem
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Explain instrumental social support

A

Physical assistance; assistance with a task

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Explain informational support

A

Providing information & expertise

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Explain emotional support

A

Understanding, care, and concern

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Explain esteem support

A

Support a person’s sense of self-worth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the Optimal matching Theory

A

Social support is most effective if the appropriate type of support is matched to the type of stressor.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the seven foundations of Intimacy

A
  1. Personality & early experiences (Attachment)
  2. Situational & Developmental factors (e.g., proximity, age, timing)
  3. Cultural guidelines: Who can have a relationship with who? (e.g., interracial, interethnic, across class & SES)
  4. Emotional Arousal & labeling
    a. Biological basis for attachment & association
    b. Emotional education & socialization
  5. Self-fulfillment
  6. SElf-Surrender
  7. Commitment to joint identity
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the dimensions of Self-presentation & disclosure

A
  • Breadth
  • Depth
  • Valence
  • Generality
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

List some principles of self-disclosure

A
  • Self-disclosure develops incrementally over time as the relationships gets closer
  • Self-Disclosure tends to be reciprocated, especially early in a relationship
  • Intimate self-disclosure implies an increased message of trust
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What is privacy/boundary management?

A

the establishment and negotiation of appropriate levels of intimacy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the two broad types of Love according to Lee?

A
  1. Primary Styles

2. Secondary styles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What are the three kinds of primary love?

A
  • Eros = physical love
  • Storge = companionate love
  • Ludus + playful love
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

What are the three kinds of Secondary love

A
  • Mania = possessive love
  • Agape = unselfish love
  • Pragma = practical love
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Sternberg’s Triangular Theory of Love include?

A

Passion, Intimacy, and Commitment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

List Marston & Hect’s Love ways

A
  • Collaborative love
  • Active love
  • Intuitive love
  • Committed love
  • Secure love
  • Expressive love
  • Traditional romantic love
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

What are the general principles of relationship maintenance?

A
  • Maintenance is a process
  • Everyday mundane communication is vital to the maintenance of personal relationships
  • Maintenance often involves the negotiation of “dialectic tensions.” It is often a matter of balancing competing needs.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

List some examples of maintenance strategies and behaviors

A
  • Positivity
  • Openness
  • Assurances
  • Supportiveness
  • Sharing Joint Activities
  • Task sharing
  • Romance & affection
  • Social networking
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

Social Exchange: What is CL?

A
  • Comparison Level

- Average profit from past relationships

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Social Exchange: What is CLalt?

A
  • Comparison Level

- Projected profit from next best alternative

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

Social Exchange and Equity: If current relationship exceeds the CL the persons is?

A

Satisfied

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Social Exchange and Equity: If the current relationship exceeds the CLalt then the relationship will be?

A

Stable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Explain social Exchange?

A

People seek to maximize their rewards and minimize their costs.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

What are the three models of fairness of exchange?

A
  • Distributive Justice
  • Equity
  • Communal Relationships
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

Explain distributive justice

A

Each person’s rewards should be proportional to their costs or contribution to the relationship.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

Explain equity in relation to fairness of exchange

A

Each person’s profit should be about equal in the relationship.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

Explain Communal relationships in relation to fairness of exchange

A

Closer personal relationships are viewed as communal where social exchange doesn’t apply

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

Unless there are extenuating circumstances, relationships that violate both distributive justice and equity are?

A

Exploitive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

Define conflict

A

The interaction of interdependent people who perceive incompatible goals and interference from each other in achieving those goals” (Hocker & Wilmot, 1985).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

List some myths about conflict

A
  • Conflict should be avoided at all costs
  • All conflict occurs because people misunderstand each other
  • All conflict can be resolved to the complete satisfaction of everyone involved
36
Q

Name some properties of interpersonal conflict

A
  • Conflict increases as relationships become more interdependent.
  • Patterns of behavior in conflicts may tend to perpetuate themselves
  • Conflict interaction is influenced by and in turn affects relationships.
37
Q

what are the Five conflict styles

A
  • Cooperative
  • Concern for other
  • Uncooperative
  • Passive
  • Assertive
38
Q

Marital/Couple conflict: list some characteristics of a happy/stable couple

A
  • Talk about problems with a neutral affect
  • Maintain a 5/1 ratio positive to negative
  • Parallel relational control pattern
    a. Both symmetry and complementary
    b. No one always in the same control position–control is shared/contingent
39
Q

Marital/Couple conflict: list some characteristics of a Dissatisfied/distressed couple

A
  • Exhibit more negative behaviors
  • Interpret behavior more negatively than intended
  • Reciprocate negative behaviors
  • Engage in cross-complaint sequences
40
Q

What are the four horsemen of the Apocalypse?

A
  1. Criticism - going beyond a complaint about a specific action and criticizing the other person
  2. Contempt - intention to insult and psychologically abuse your partner
  3. Defensiveness
  4. Stonewalling - the silent treatment
41
Q

List some general conflict management principles

A
  • Stick to the topic
  • Don’t bring other people into the conflict
  • Attack positions not people
  • Don’t say things you don’t mean
  • If necessary, postpone conflict until your emotions cool down, but do come back.
  • Avoid defensiveness and mind reading
  • Practice active listening
42
Q

Contingency model of conflict management

A

What works in one relationship might not work in another. One should deal with conflict in a way that is appropriate for the relationship and situation

43
Q

Define domineeringness

A

An individual’s attempts to exert power or influence over another

44
Q

Define power

A

An individual’s ability to influence others or to do what he or she wants

45
Q

Define influence potential

A

A person’s ability to resist influence by another

46
Q

Define control

A

Relational result of interactive influence attempts and resistance or counter-moves

47
Q

What are the five bases of power

A
  1. Coercion
  2. Expertise
  3. Reward
  4. Referent
  5. Legitimate
48
Q

Five bases of power: explain Coercion

A

Force, hurt

49
Q

Five bases of power: explain expertise

A

Knowledge, experience

50
Q

Five bases of power: explain reward

A

Provide benefit or something pleasant

51
Q

Five bases of power: explain referent

A

Identification, admiration

52
Q

Five bases of power: explain legitimate

A

socially sanctioned by rule, law or policy of an institution

53
Q

Endorsement of power & control

A

Power (control) is always conferred on someone by those who endorse the resources

54
Q

Power & control are always relational

A

Influence potential is always vis-a-vis someone–it is never absolute and always relative to another’s power.

55
Q

Name the three types of relational control interaction

A
  1. Reciprocal/symmetrical
  2. compensatory/complementary
  3. Parallel relationships
56
Q

Relational control interaction is…

A

This assertion-response pattern (e.g., ↑A ↑B; →A →B; ↓A ↑B) defines the nature of the relationship at that point.

57
Q

Relational control interaction that is reciprocal produces..

A

A symmetrical relationship

58
Q

Repeated compensatory patterns produces

A

A complementary control relationship characterized by dominance of one party in the relationship

59
Q

Relational control interaction: Explain a parallel relationship

A

Consists of both reciprocal and compensatory patterns, and flexible complementarity where people alternate control positions in complementary exchanges.

60
Q

Define deception

A

Intentionally managing verbal and/or nonverbal messages so that the receiver will believe or understand something in a way that the sender knows to be false (Buller & Burgoon, 1994)

61
Q

What are the five types of deception

A
  1. Lies
  2. Equivocation or evasion
  3. Concealment
  4. Exaggeration
  5. Minimization
62
Q

Define equivocation

A

Indirect ambiguous or contradictory statement.

ex. Q: do i look fat? A: Most people put on weight during the holidays

63
Q

What are the three motives of deception

A
  1. Partner-focused
  2. Self-focused
  3. Relationship-focused
64
Q

Explain partner-focused motives for deception

A
  • To help the target
  • Avoid hurting partner
  • Avoid worrying partner
65
Q

Explain self-focused motives for deception

A
  • Protect or enhance own self-image
  • Avoid embarrassment
  • Criticism or other’s anger
66
Q

Explain relationship-focused motives for deception

A
  • Limit or avoid harm to the relationship

- Sometimes helps, sometimes hurts the relationship

67
Q

What does the research say about deception detection

A
  • Untrained observers looking at and listening to strangers will be able to detect lies about half or little better than half the time
  • Those whose profession involves lie detection are often no better than the average person and sometimes worse (exception-Secrete service agents)
68
Q

List some behaviors indicative of deception

A
  • Behavioral clusters are better indicators than any one behavior
  • Speech errors, higher pitch, more hesitation
  • Anxiety responses ex. blushing, shaking
  • Excessive responses
69
Q

What is truth bias?

A

People generally assume that others are telling the truth os lies are unexpected and, therefore, often overlooked.

70
Q

People in satisfying relationships may be more or less susceptible to truth bias?

A

More

71
Q

What are some consequences of deception

A
  • Consequences can depend upon the motive, the importance, and form of deception
  • A lie can lead to more lies
  • Frequent or important self-serving deceptions can erode trust in a relationship
72
Q

What are the four pathways to relational endings

A
  1. Conscious Choice
  2. Atrophy
  3. Separation
  4. Death
73
Q

Conscious choice in relation to relational endings

A

-Most common 2/3 unilateral

74
Q

Relational endings: explain atrophy

A

Wither away gradually

75
Q

List reasons why marital relationships end

A
  • Communication breakdown
  • Loss shared goals and interests
  • Sexual incompatibility
  • Infidelity and jealousy
  • Boredom
76
Q

Reasons why dating relationships end

A
  • Boredom
  • Different interests
  • Desire to be independent
  • Difference backgrounds
  • Conflicting ideas about sex
77
Q

List the five steps of Knapp’s Reversal Hypothesis

A
  1. Differentiating
  2. Circumscribing
  3. Stagnating
  4. Avoiding
  5. Terminating
78
Q

What are the four disengagement strategies?

A
  1. Unilateral and indirect
  2. Unilateral and direct
  3. Bilateral and indirect
  4. Bilateral and direct
79
Q

List some examples of unilateral and indirect disengagement strategies

A
  • Avoidance
  • Withdraw support
  • Manipulation
  • Pseudo de-escalation
80
Q

List some examples of unilateral and direct disengagement strategies

A
  • Direct dump
  • Dating others openly
  • Justification
  • Threats/bullying
81
Q

Give an example of a bilateral and indirect disengagement strategy

A

Fading away

82
Q

List some examples of bilateral and direct disengagement strategies

A
  • Blame game

- Negotiated farewell

83
Q

What are the four steps in Duck’s Model of Disengagement?

A
  • Breakdown, a difficulty is felt or expressed
    1. The Intrapsychic Phase
    2. The Dyadic Phase
    3. The Social Phase
    4. The Grave-Dressing Phase
84
Q

Duck’s Model of Disengagement: Explain the intrapsychic phase

A

Initial decision

85
Q

Duck’s Model of Disengagement: Explain the dyadic phase

A

Negotiation stage

86
Q

Duck’s Model of Disengagement: Explain the social phase

A

Communication with social network

87
Q

Duck’s Model of Disengagement: Explain the grave-dressing phase

A

-Coming to terms with breakup.

Interpersonal Communication (2 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions