Final Flashcards
The nurse manager on the labor and delivery unit evaluates that one of the staff nurses has leadership qualities. Which of the following is a basis for this judgment?
A. The nurse works overtime every week.
B. The nurse stays long after her shift is over to chart.
C. The nurse uses a monthly forum to review current knowledge content.
D. The nurse uses a negative approach when evaluating staff skills. (Motacki 13)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
As a nurse, you are aware that one element that is common to the nursing process and the management process is:
A. Identification of needs
B. Identification of resources
C. Planning
D. Control (Motacki 13)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
One main difference between an ideal leader and an organization-focused manager is that an:
A. Ideal leader maintains the status quo
B. Organization-focused manager is creative
C. Ideal leader is a risk-taker
D. Organization-focused manager is a visionary (Motacki 13)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
Which of the following is NOT the middle-level manager’s responsibility?
A. People within the departments they supervise
B. Liaison between upper management and first-level manager
C. Establishment of organizational goals
D. Activities within the departments they supervise
(Motacki 13-14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
The middle-level manager:
A. Makes hospital-wide decisions
B. Supervises a number of upper-level managers
C. Is responsible for the people and activities on a 24-hours-a-day/7-days-a-week basis
D. Is responsible for their specific shift only (Motacki 14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
You are mentoring a new nurse. You know that which of the following is NOT a mentor’s responsibility?
A. Discuss means to correct chronic tardiness
B. Offer criticism on nursing skills
C. Perform a nurse’s probation period review
D. Evaluate the nurse’s exact break and lunch times (Motacki 14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The four skill sets needed by good leaders are:
A. Self-awareness, self-management, social awareness, and relationship management
B. Self-awareness, self-management, social control, and relationship management
C. Self-awareness, self-control, social awareness, and relationship management
D. Self-awareness, self-management, social awareness, and relationship performance (Motacki 14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
defines the “four agreements” that leaders must make with themselves. They are as follows:
A. Be impeccable with your word, take nothing personally, make no assumptions, and always do your best, no more and no less
B. Be impeccable with your actions, take nothing personally, make no assumptions, and always do your best, no more and no less
C. Be impeccable with your word, take nothing personally, make assumptions, and always do your best, no more and no less
D. Be impeccable with your word, take nothing personally, make no assumptions, and be appreciative of your staff (Motacki 14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
Leader competencies are a necessary aspect of a leader’s role. As a leader, you are aware that the following is needed for this role:
A. A clear vision and owned purpose
B. A pessimistic attitude with colleagues
C. A negative approach with families
D. A membership with more than three committees (Motacki 14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The vice president of nursing is responsible for:
A. Establishing organizational goals and strategic plans for nursing
B. Developing and maintaining daily assignments
C. Prioritizing events during disaster plan implementation
D. Overseeing the mission and vision of the organization (Motacki 14)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
A model of care in which the nurse assumes full accountability for care of a group of patients is:
A. Case management
B. Primary nursing
C. Functional nursing
D. Total patient care (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
D
A schematic description of a theory, phenomenon, or system that depicts how nurses practice, collaborate, communicate, and develop professionally to provide the highest level of care (American Nurses Credentialing Center, 2013) is:
A. Professional practice model
B. Care delivery system
C. Case management model
D. Functional system (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
Which type of structure is a hierarchy that follows a chain of command concept and is characterized by top-down decision making?
A. Decentralized
B. Organizational
C. Functional
D. Matrix (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
A decentralized leadership structure would be one that allows decision making:
A. At senior levels
B. By the board of trustees
C. At the point of care
D. By all involved (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
Which of the following is a disadvantage of primary nursing?
A. Improved quality and continuity of care
B. Simplified communication
C. Increased nurse satisfaction
D. Increased number of hours of care per day requires greater number of registered nurses (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
D
Which of the following structures arranges services and departments according to their function?
A. Organizational
B. Functional
C. Primary
D. Centralized (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
The type of patient care in which the nurse caring for the patient makes most decisions is:
A. Functional
B. Team
C. Case management
D. Total patient care (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
D
Which model of nursing mixes both process and delivery?
A. Modular
B. Case management
C. Primary care
D. Team nursing (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
Which of the following describes an integrated structure?
A. Providers agree to accept the risk of caring for a particular patient segment or population for a pre-established fee
B. Combines both function and service line
C. Arranges services and departments according to function
D. The nurse is responsible to the nurse manager and vice president of nursing (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The reorganization of health care systems were developed to:
A. Provide for care throughout the various transitions of care
B. Change the levels of nursing authority in the institution
C. Provide for care in one facility at a time
D. Prevent partnerships, which would lead to less income (Motacki 26)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The mission of an organization:
A. Sets the competitive tone
B. States what is done by the organization
C. Measures the performance of a unit
D. Defines the philosophy of an institution
(Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The vision of an organization is:
A. A statement defining the purpose of the organization
B. A future-oriented statement of where the organization sees itself
C. Philosophy or behaviors determined to be vital to the organization
D. An analysis of the political, demographic, and social environment of the organization (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
An environmental scan is:
A. An analysis of the political, demographic, social, regulatory, and technological areas of the organization
B. The measurable statements related to the goals of the organization
C. The quantitative tools that allow for measurement of achievement
D. The competitive environment of the organization (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
A specific action plan should be used for each:
A. Strategy
B. Goal
C. Outcome
D. Performance improvement (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
Identifying purpose, selecting goals, identifying approaches are all part of:
A. Unit-based planning
B. Hospital-wide planning
C. Organization-wide planning
D. Decentralized planning (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
- An annual plan includes:
A. People, service, budget, community, finance, and growth
B. People, service, quality, community, finance, and growth
C. People, service, quality, objectives, finance, and growth
D. People, service, quality, community, finance, and perseverance (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
- _____________________is the process by which the specific goals are matched with each strategic goal.
A. Action planning
B. Short-term goal planning
C. Long-term goal planning
D. Core-measure planning
(Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
According to Studer, 2003 most organizations use six pillars for organization and performance measures. The six pillars include:
A. People, satisfaction, quality, community, finance, and growth
B. People, service, quantity, community, finance, and growth
C. People, service, quality, community, finance, and growth
D. People, service, quality, community, diversity, and growth
(Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
Which of the following is not an element of a strategic plan?
A. Mission statement
B. Competitive challenges and strategy
C. Organizational policies
D. Unit-specific goals (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
D
Strategic planning does not include:
A. A plan to decide where the organization will go in the next year
B. An organization-wide plan
C. Effects on patient care and patient units
D. A community plan (Motacki 36)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
D
An example of an indirect cost is: A. Cost center B. Information technology C. Nursing staff D. Delivery of care (Motacki 54) Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The difference between actual budget and actual spending is referred to as:
A. Budget variance
B. Fixed cost
C. Cash on hand
D. Revenues (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
- ____________deliver comprehensive health maintenance and treatment services for a group of enrolled individuals.
A. Health maintenance organizations (HMOs)
B. Preferred provider organizations (PPOs)
C. Independent Practice Associations (IPAs)
D. Primary Care Providers (PCPs) (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
An example of an indirect cost would be:
- Housekeeping staff
- Ink for a printer on the unit
- Uniform allowance for licensed practical nurses
- Registered nurse salary (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
An example of a direct cost is:
A. Telephone costs for the entire facility
B. Copy paper for a specific unit
C. Room use for a hospital event
D. Housekeeping staff (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
The operating expense budget does not include:
A. The personnel budget
B. The costs other than personnel
C. The revenue budget
D. Off-site registered nurse continuing education seminars (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
D
- ___________________originated the reimbursement of general health costs in the 1930s.
A. Blue Cross Blue Shield
B. United Health Care
C. Medicare
D. Medicaid (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
According to the United States Census Bureau, there were ________________people uninsured in 2012.
A. 30.2 million
B. 48.6 million
C. 50.2 million
D. 52.2 million (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
Which country spends more on health care per capita than any other industrialized Western nation?
A. United States
B. United Kingdom
C. China
D. Canada (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
In 2012, the Institute for Healthcare Improvement described an approach to optimizing health system performance. It is their belief that new designs must be developed to simultaneously pursue three dimensions called the “Triple Aim.” This includes:
A. Improving the patient experience of care, improving the economy, and reducing the per capita cost of health care
B. Improving the patient experience of care, improving the health of populations, and reducing the per capita cost of health care
C. Improving the patient experience of care, improving the health of populations, and reducing the per diem cost of health care
D. Improving the patient experience of care, improving the health of certain groups, and reducing the per capita cost of health care (Motacki 54)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
What agency provides national and world leadership to prevent work-related illnesses and injuries and conducts a range of efforts in the areas of research, guidance, information, and service?
A. The Centers for Disease Control and Prevention (CDC)
B. National Institute for Occupational Safety and Health (NIOSH)
C. The Joint Commission (TJC)
D. Centers for Medicare & Medicaid services (CMS) (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
- __________________is a health care accreditation agency that integrates the International Organization for Standardization’s ISO 9001 quality management system with the Medicare conditions of participation.
A. Det Norske Veritas (DNV)
B. The Joint Commission (TJC)
C. American Osteopathic Association (AOA)
D. National Institute for Occupational Safety and Health (NIOSH) (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The Joint Commission standards address an organization’s level of performance in key functional areas, such as:
A. Patient rights, patient treatment, high-quality care
B. Patient rights, patient assessment, pain control
C. Infection control, pain control, falls
D. Infection control, safe care, injection safety (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The Occupational Safety and Health Administration (OSHA) has provided guidelines for minimizing patient lifting to prevent health care musculoskeletal injuries. Within these guidelines, OSHA recommends that:
A. Patients be allowed to decide whether safe lifting equipment should be used when transferring out of bed
B. Manual lifting of residents be minimized and eliminated when feasible
C. Only specific types of lifting equipment be used, such as a ceiling-mounted patient lift with a sling
D. Institutions should be allowed to decide based on patient population whether safe lifting equipment should be used (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
B
One benefit of accreditation by The Joint Commission is that it:
A. Leads to improved patient care and demonstrates the organization’s commitment to safety and quality
B. Allows for increased financial gain through Medicare and Medicaid reimbursement and offers employee assistance programs
C. Influences the improved design of care processes, creating a nonpunitive environment to enhance error reporting and allow participation in error reporting and analysis
D. Offers an educational off-site survey experience (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The Joint Commission’s evaluation and accreditation services are provided for the following types of organizations:
A. State department of health and town senior housing services
B. Physicians’ offices and freestanding laboratory service agencies
C. Home hemodialysis and peritoneal dialysis
D. Critical access hospitals, home care organizations, and nursing homes (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C
The U.S. Department of Health and Human Services (USDHHS) is the most important federal actor in health care. What are some of the other federal agencies with major health services roles?
A. Department of Veterans Affairs
B. Department of Treasury and Taxation
C. Department of Corrections and Law
D. Department of Agriculture and Taxation
(Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
A
The mission of the U.S. Department of Health and Human Services (USDHHS) is:
A. To protect and promote the health and social economic well-being of legal immigrants by helping them and their families develop and maintain productive and independent lives
B. To support legal immigrants both financially and legally
C. To protect and promote the health and social and economic well-being of Americans by helping them and their families develop and maintain productive and independent lives
D. To deport all illegal immigrants to their countries in an effort to maintain alliances with those countries (Motacki 67)
Motacki, Kathleen, Kathleen Burke. Nursing Delegation and Management of Patient Care, 2nd Edition. Mosby, 022016. VitalBook file.
C