Final Flashcards
Why do managers fail?
What is a group?
What is the difference between formal and informal groups?
ineffective communication skills and group practices, poor work relationships and interpersonal skills.
2 or more freely interacting individuals who share collective norms and goals and have a common identity.
Formed by a manager to help organization accomplish its goals, informal is formed by friendship.
What is tuckmans five stage theory of group development?
What are norms?
How are norms developed?
forming, storming, norming, performing.
an attitude, opinion, feeling, or action shared by 2 or more people that guide behavior.
explicit statements by supervisors or co workers, critical events in the groups history, primacy(1st behavior), carryover behaviors from past situations.
Why are norms enforced?
What are task vs maintenance roles?
What is the asch effect?
help group organize and survive, clarifiy or simplify expecations, avoid embarrassing situations, clarify the group or organizations central values.
Task- enable work group to define, clarify, pursue common purpose. Maintenance- foster supportive and constructive interpersonal relationships.
distortion of individual judgement by a unanimous but incorrect opposition.
Is groupthink bad?
What are the 4 types of work teams?
What is team effectiveness criteria?
Yes. Unanimity can be bad sometimes.
Advice, Production, Project, Action.
Performance, Viability.
What are the 3 key components of effective teamwork?
What is trust anchored to?
What are the 2 types of cohesiveness?
cooperation, trust, cohesiveness
Credibility.
socio-emotional, instrumental.
What is the difference between men and women in leadership?
What is ethnocentrism?
What is high vs low context culture?
Women are more democratic and involve everyone and men are more autocratic and directive.
belief your culture is better than any other
low context is get down to business first, high is establish social trust first.
What is normative commitment vs continuance and effective?
What are your 2 types of structures?
Is organic culture good?
Normative- feeling of obligation to continue employment, continuance is you are aware of the cost of leaving, effective is emotional attachment.
Functional, Divisional
Yes
