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Interpersonal Communication > Final > Flashcards

Final Flashcards

1
Q

Nonverbal communication

A

intentional or unintentional transmission of meaning through individual’s nonspoken physical and behavioral cues

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2
Q

Principles of nonverbal communication

A
  • Uses multiple channels
  • More ambiguous
  • Fewer rules
  • More meaning
  • Influenced by culture
  • Influenced by gender
  • Liberated through technology
  • Combine w/ verbal to create communication
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3
Q

Women and nonverbal communication

A
  • women are better than men at both sending and receiving nonverbal messages
  • women show greater facial expressiveness than men, and they smile more
  • women gaze more at others during interpersonal interactions
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4
Q

Haptics

A

using touch to communicate nonverbally

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5
Q

Functional-professional touch

A

used to accomplish task

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6
Q

Social-polite touch

A

derives from social norms and expectations

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7
Q

Friendship-warmth touch

A

used to express our like for another person

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8
Q

Love-intimacy touch

A

lets you convey deep feelings

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9
Q

Sexual-arousal touch

A

intended to stimulate another person physically

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10
Q

Aggressive-hostile touch

A

involves forms of physical violence, like grabbing, slapping, and hitting – designed to hurt and humiliate others

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11
Q

Proxemics

A

nonverbal code for communication through use of physical distance

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12
Q

Personal space

A

18 inches to 4 feet; for friends

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13
Q

Social space

A

4 to 12 feet; for acquaintances and strangers

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14
Q

Public space

A

12 feet; formal settings

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15
Q

Territoriality

A

tendency to claim physical space as our own and define certain locations as areas we do not want others to invade w/o permission

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16
Q

Gesture types

A
  • Emblems
  • Illustrators
  • Regulators
  • Adaptors
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17
Q

Illustrators

A

accent or illustrate verbal messages

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18
Q

Pseudo conflict

A

perception that conflict exists when in fact it does not

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19
Q

Power currency

A

resource that other people value

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20
Q

Resource currency

A

material things such as money, property, and food

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21
Q

Expertise currency

A

special skills or knowledge

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22
Q

Social network currency

A

linked w/ network of friends, family, and acquaintances w/ substantial influence

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23
Q

Personal currency

A

personal characteristics that people consider desirable – beauty, intelligence, communication skill, humor

24
Q

Intimacy currency

A

when you share a close bond w/ someone that no one else shares

25
Q

sniping

A

communicating in negative fashion and then abandoning encounter by physically leaving scene of refusing to interact further

26
Q

Approaches to handling conflict

A
  • Avoidance
  • Accommodation
  • Competition
  • Reactivity
  • Collaboration
27
Q

Cumulative annoyance

A

repressed irritation grows as mental list of grievances we have against our partner builds

28
Q

Destructive messages

A
  • Sudden-death statements

- Dirty secrets

29
Q

Sudden-death statements

A

when people get so angry that they suddenly declare end of relationship, even though breaking up wasn’t possibility before conflict

30
Q

Dirty secrets

A

statements that are honest in content, have been kept hidden to protect partner’s feelings, and are designed to hurt

31
Q

Coming together

A
  • Initiating
  • Experimenting
  • Intensifying
  • Integrating
  • Bonding
32
Q

Coming apart

A 
o	Differentiating
o	Circumscribing
o	Stagnating
o	Avoiding
o	Terminating
33
Q

Avoiding

A

one or both of you decide that you can no longer be around each other, and you begin distancing yourself physically

34
Q

Relational dialectics

A

competing tensions between ourselves and our feelings toward others in relationships

  • Openness vs protection
  • Autonomy vs connection
  • Novelty vs predictability
35
Q

Relational maintenance strategies

A
  • Positivity
  • Assurances
  • Sharing tasks
  • Acceptance
  • Self-disclosure
  • Relationship talks
  • Social networks
36
Q

Romantic relationship

A

chosen interpersonal involvement forged through communication in which participants perceive bond as romantic

37
Q

Key elements of romantic relationships

A
  • Perception
  • Diversity
  • Choice
  • Commitment – strong psychological attachment to partner and intention to continue relationship long into future
  • Tensions
  • Communication
38
Q

What are the factors that cause romantic attraction?

A
  • Proximity
  • Physical attractiveness
  • Similarity
  • Reciprocal liking
  • Resources
39
Q

Mere exposure effect

A

phenomenon where your feel more attracted to those w/ whom you have frequent contact and less w/ whom you interact rarely

40
Q

Social exchange theory

A

proposes that you’ll feel drawn to those you see as offering substantial benefits w/ few associated costs

41
Q

Family stories

A

narrative accounts shared repeatedly within family that retell historical events and are meant to bond family together

  • Courtships stories
  • Birth stories
  • Survival stories
  • Telling family stories
42
Q

Conversation orientation

A

degree to which family members are encouraged to participate in unrestrained interaction about wide array of topics

43
Q

Conformity orientation

A

degree to which families believe that communication should emphasize similarity or diversity in attitudes, beliefs, and values

44
Q

Nuclear family

A

wife, husband, and biological or adopted children

45
Q

Extended family

A

when relatives such as aunts, uncles, parents, children, and grandparents live together in common household

46
Q

Stepfamily

A

at least one of adults has child or children from previous relationship

47
Q

Cohabiting couples

A

consist of two unmarried, romantically involved adults living together in household w/ or w/o children

48
Q

Single-parent family

A

only one adult resides in household, possessing sole responsibility as caregiver for children

49
Q

Voluntary kin family

A

group of people who lack blood and legal kinship but who consider themselves “family”

50
Q

Maintenance strategies for families

A

o Positivity
o Assurances
o Self-disclosure

51
Q

Best friends

A

o Usually same sex
o Intimacy, disclosure, commitment
o “have each other’s back”

52
Q

Identity support

A

behaving in ways that convey understanding, acceptance, and support for a friend’s valued social identities

53
Q

Valued social identities

A

aspects of your public self that you deem the most important in defining who you are – for example, musician, athlete, poet, dancer, teacher, mother

54
Q

Friendship rules

A 
general principles that prescribe appropriate communication and behavior within friendship relationships
o	Show support
o	Seek support
o	Respect privacy
o	Keep confidences
o	Defend your friends
o	Avoid public criticism
o	Make your friends happy
o	Manage jealousy
o	Share humor
o	Maintain equity
55
Q

Communal friendships

A

focus primarily on sharing time and activities together

56
Q

Workplace relationship

A

any affiliation you have w/ professional peer, supervisor, subordinate, or mentor

57
Q

Defensive climate

A

environment is unfriendly, rigid, and unsupportive of workers’ professional and personal needs

Interpersonal Communication (2 decks)

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