Final

Question 1

The 4 p’s of marketing

Answer 1

Product
Price
Place
Promotion

Question 2

Solutions to consumer wants and needs

Answer 2

Product

Question 3

Value, good quality at fair price

Answer 3

Price

Question 4

Accessible ease of being reached

Answer 4

Place

Question 5

To inform influence or persuade a purchase decision

Answer 5

Promotion

Question 6

The process used to accomplish organizational goals through planning organizing leader and controlling people

Answer 6

Management

Question 7

Making managerial decisions without consulting others

Answer 7

Autocratic leadership

Question 8

Managers and employees work

Together to make decisions

Answer 8

Participative or democratic leadership

Question 9

Managers set objectives and employees are free to do whatever is appropriate to meet them

Answer 9

Free rein leadership

Question 10

Levels of management

Answer 10

Top management
Middle management
Supervisory management
Non supervisory

Question 11

Types of planing

Answer 11

Strategic-senior-should we acquire new company
Tactical-middle- should we invest in new equipment
Operational-first line-how should employees be scheduled

Question 12

Setting of broad long range goals by top managers

Answer 12

Strategic planning

Question 13

The identification of specific short range objectives by lower level managers

Answer 13

Tactical planning

Question 14

Backup plan in case primary plans fall

Answer 14

Contingency planning

Question 15

Setting Of work standards and schedules

Answer 15

Operational planning

Question 16

Swot analysis

Answer 16

Strengths weaknesses opportunities threats

Question 17

The process of determining human resource needs and then recruiting selecting developing motivating…

Answer 17

Human resource management

Question 18

Challenges of human resource management

Answer 18

Layoffs
Wage gap
Older workers
Younger workers

Question 19

Transferring or promoting employees within the company

Answer 19

Internal recruiting

Question 20

Looking for employees outside the firm

Answer 20

External recruiting

Question 21

Include part time and temporary workers seasonal workers independent contractors and

Answer 21

Contingent workers

Question 22

Why hire contingent workers

Answer 22

Full time on leave
Save on benefits
Peak

Question 23

The management of systems or processes that create goods and or provide services

Answer 23

Operations management

Question 24

Three basic functions

Answer 24

Finance
Operations
Marketing

Question 25

Long production runs turn out finished goods overtime

Answer 25

Continuous process

Question 26

Production runs are short and the producer adjusts machines frequently to make different products

Answer 26

Intermittent process

Question 27

The part of production that physically or chemical changes materials

Answer 27

Process manufacturing

Question 28

The part of production that puts together components

Answer 28

Assembly process

Question 29

The use of computers in the design of products

Answer 29

Computer aided design CAD

Question 30

Use of computers in manufacturing of products

Answer 30

Computer aided manufacturing CAM

Question 31

Designing machines to do multiple tasks so they can produce a variety of products

Answer 31

Flexible manufacturing

Question 32

Using less of everything than in mass production

Answer 32

Lean manufacturing

Question 33

And human activity that consumes resources but produce no value

Answer 33

Waste

Question 34

Forms of waste

Answer 34

``` Scrap Excess transportation Over processing Excessive walking Excessive inventory ```

Question 35

5 principles of lean

Answer 35

``` Value Value stream Flow Pull Perfection ```