Final Flashcards
1
Q
The price you pay for the quality you get
A
Value
2
Q
Brand equity
A
The dollar value of the brand on the balance sheet
3
Q
Business strategy
A
How an organization is going to achieve its objectives
3
Q
Output % Input = productivity
A
Productivity
4
Q
Perception that you are being treated fairly;ownership
A
Equity
5
Q
- You (the manager) are the bow, the arrows are the ideas
- 80-90% of ideas will be rejected
- Despite this, build an idea rich environment
- Reject upbeat, NEVER insult
- When accepting an idea, give it your passion and commitment.
- Have a rewards system in place.
A
Bow and Arrow Rule
6
Q
Motivation
A
The drive to perform (ie. money, fear, status)
7
Q
How an organization is going to achieve its objectives
A
Business strategy
9
Q
Interest paid on the money you owe
A
Cost of capital
10
Q
Team building
A
A conscious effort to develop effective work groups throughout the organization.
11
Q
Cost of capital
A
Interest paid on the money you owe
12
Q
- A name you call someone other than their first name
- You are following company policy
- It will take you 60 days to achieve
- You are creating a more professional environment
- You will be avoiding sexual harassment
A
Terms of Endearment
13
Q
Assets
A
Anything the company owns of value
14
Q
Culture
A
Shared beliefs
15
Q
Profit
A
Sales - Expenses = Profit
