final 2 Flashcards

1
Q

Role Categorization questionnaires use ______

A

descriptions

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2
Q

Role categorization questionnaires have evidence of cognitive complexity by using

A

constructs

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3
Q

RCQ scores are based on the amount of ____, ______ and _________

A

Differentiation, abstraction, and integration

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4
Q

3 characteristics of people whoa re cognitively complex are:

A

have a communicative advantage with person-centered messages, accurate in processing information about others, and can manage multiple and complex goals

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5
Q

If you are not cognitively complex, you will not be as

A

sophisticated

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6
Q

A camp war eagle counsler would have _______ because they can easily show awareness and adaptation to the person they are talking to

A

cognitive complexity

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7
Q

the 8 key variables of relational development help reduce ______ about one another

A

uncertainty

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8
Q

An example of hedging would be

A

looking up a cute guy on facebook to get to know more about him

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9
Q

how do we cope with uncertainty?

A

we seek information, we choose how complex a plan will be, and we alter original messages

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10
Q

uncertainty can increase after people get to know one another

A

Relational Turbulence Theory

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11
Q

the first tenet of interactional view is:

A

you are always communicating, either verbally or nonverbally

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12
Q

When relaying a message you have two components, you have what is being said, and what it actually means

A

the second tenet of interactional view is:

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13
Q

how I feel in this relationship

A

emotional themes

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14
Q

the extent to which someone feels relaxed in a relationship

A

composure themes

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15
Q

to what extent do i feel commonality in this relationship

A

similarity themes

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16
Q

when talking to someone, you either have symmetrical conversations or complimentary ones

A

the third tenet of the interactional view is:

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17
Q

anna saying “my test is hard” and then rachel responding “well my test was harder” is an example of what type of message?

A

one-up messages

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18
Q

anna asking ella what she wants to eat from panera is an example of what type of message?

A

one-down messages

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19
Q

When a guy asks his girlfriend where she wants to eat and she cant decide is an example of what type of message?

A

one-across messages

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20
Q

the nature of the relationship depends on how both parties punctuate

A

the fourth tenet of the interactional view is:

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21
Q

How do you break a punctuation pattern?

A

reframe the conversation

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22
Q

change behavior, meta communication, spend more or less time together, etc

A

examples of reframing are:

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23
Q

the main claim of CPM is

A

People negotiate boundaries that surround private information about themselves

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24
Q
  1. people have the right to control their private info 2. people use personal privacy rules that control their info 3. a person becomes a co-owner of that info if they are given access to it 4. co-owners of private information need to set establish rules to protect it 5. when co-owners don’t establish rules to protect info, boundary turbulence is likely to result
A

5 principles of CPM are:

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25
Q

the extent to which a person carefully thinks about issue-relevant arguments contained in a persuasive communication

A

Central processing routes are

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26
Q

mental shortcuts that accepts or rejects a message based on irrelevant cues opposed to actively thinking about the information

A

peripheral processing routes are

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27
Q

motivation- the desire to elaborate, and the ability- can you elaborate?

A

the two central route cues are:

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28
Q

peripheral route cue, ex would be: commercials that ask for money for 3rd world countries

A

reciprocity

29
Q

peripheral route cue, ex: pest control companies that advertise they’ve been in business for more than 30 years!

A

consistency

30
Q

peripheral route cue, ex: everyone’s doing it so you should too!

A

social proof

31
Q

1.Humans are sensitive to inconsistencies between actions and beliefs, 2. Recognition of this inconsistency will cause dissonance, and will motivate an individual to resolve the dissonance, 3. Dissonance can be resolved by: change of beliefs and actions

A

three assumptions of cognitive dissonance are:

32
Q

people avoid information that will most likely cause dissonance

A

Festinger’s first hypothesis of cog dissonance states:

33
Q

people can experience strong doubts after making an important decision that is difficult to reverse

A

Festinger’s second hypothesis of cog dissonance states:

34
Q

the best way of changing an attitude is to offer the minimal amount of an incentive to elicit new behavior

A

Festiger’s third hypothesis of cog dissonance states:

35
Q

Why is cognitive dissonance psychological rather than logical?

A

because self-concept matters

36
Q

three recommendations for persuaders for cognitive dissonance theory

A
  1. offer rewards, but not too high
  2. offer reassurance
  3. create dissonance if renegotiation occurs
37
Q
  1. problem analysis, 2. goal setting, 3.identification of alternatives, 4. evaluation of the pros and cons of each alternative
A

the four requisite functions of group decision making:

38
Q

three core principales of symbolic interactionism:

A

meaning, language, and thinking

39
Q

our communication creates our social worlds

A

the first claim of coordinated management of meaning states

40
Q

the stories we tell differ from the stories we live

A

the second claim of coordinated management of meaning states:

41
Q

We get what we make

A

the third claim of coordinated management of meaning states:

42
Q

get the pattern right, create better outcomes

A

the fourth claim of coordinated management of meaning states:

43
Q

what are two types of evaluations made upon unexpected violation

A

communicator reward valence and violation valence

44
Q

three main types of deception

A
  1. falsification
  2. concealment
  3. equivacation
45
Q

telling a lie would be

A

Falsification

46
Q

not telling the entire truth would be

A

Concealment

47
Q

telling someone something other than the truth would be

A

equivocation

48
Q
  1. we think people are usually telling the truth (truth bias)
  2. people are good at deceiving
  3. there are no unambiguous signs of deception
A

four main challenges to detect deception

49
Q
  1. can knowledge be certain?
  2. how is knowledge acquired?
  3. what is truth?
A

epistemological (ways of knowing) questions asked:

50
Q
  1. do humans make real choices?
  2. is behavior state or trait oriented?
  3. is communication contextualized?
A

ontological (human nature) questions asked:

51
Q
  1. how should i care about the results?

2. Should scholarship attempt to achieve social change?

A

axiological (purpose theory) questions asked:

52
Q

what is the level of communication theory?

A

interpersonal communication

53
Q

this is how groups form, shape, and reshape over time

A

adaptive structuration theory

54
Q

this model of managing members has collaborative decision making models of message exchange

A

codetermenitive

55
Q

what are the two main prinicpales of semiotics?

A

arbitrary and non arbitray

56
Q

this sign has low resemblance, artificial and abstract. this is a picture of a tiger and the word “tiger”

A

arbitrary

57
Q

this sign has high resemblance, natural, and continuous . this is the picture of the two tigers that look similar

A

non-arbitrary

58
Q

how is the face a conceptual byproduct of symbolic interactionism?

A

both deal with the looking glass self

59
Q

three individualistic conflict styles

A
  1. dominating
  2. emotional expression
  3. passive agressive
60
Q

In other words dialectic can be referred to as a

A

contradiction

61
Q

which philosophical orientation is symbolic interactionism?

A

Interperative

62
Q

which philosophical orientation is coordinated management of meaning?

A

Interperative

63
Q

what philosophical orientation is expectancy violations theory?

A

deterministic

64
Q

what philosophical orientation is interpersonal deception theory?

A

deterministic

65
Q

what philosophical orientation is constructivism?

A

deterministic

66
Q

what philosophical orientation is communication privacy management?

A

deterministic

67
Q

what philosophical orientation is uncertainty reduction theory?

A

determinsitic

68
Q

what philosophical orientation is relational dialectics?

A

Interperative

69
Q
  1. avoiding
  2. obliging
  3. compromising
  4. third party help
A

four collectivist conflict styles