final Flashcards
Sentinel Events
Events that happen where an investigation happens. An event that results in death or serious physical or psychological injury to a patient.
Coproduction of healthcare
Collaboration between patients, families, and healthcare providers to co-create and co-deliver care
The Joint Commission
The largest accrediting organization in the U.S, which accredits about 88 precent of all US hospitals.
Plan-to-do-study-Act
A four step quality improvement process: also known as the Demming Wheel
Cause and effect diagram
A graphical depiction of the strategy for achieving a specific outcome (effect) and the factors that influence that outcome (causes); also, known as the Fishbone diagram.
Flowchart
A graphical depiction of a process that allows for identification of problems and bottlenecks.
Pareto chart
A bar or line graph that allows for the identification of the causes that contribute to an overall effect.
Six Sigma
A business process improvement method that uses qualitative and quantitative techniques to increase performance and reduce variation
lean
A method used to reduce waste and increase value to the consumer by identifying what adds value, enhancing this, and seeking to reduce other actions and processes that do not add value.
benchmarking
A quality improvement tool in which an organization compares itself to some standard, often industry best practices.
Electronic Health Record (EHR)
A comprehensive electronic record of an individual’s health info across multiple healthcare providers; ideally, it includes a patient’s demographics, medical history, medications, immunizations, diagnostic info, and notes from multiple healthcare provider interactions
Electronic Medical Record (EMR)
The electronic version of a patient’s medical record from one physician; it generally stays in the physician’s office and is not shared.
Meaningful Use
The minimum US government standard for electronic health records, outlining how a patient’s health info should be exchanged among clinicians or providers and insurance groups or payers.
Registry
A tool for tracking the clinical care and outcomes collection of specific patient populations, such as patients with certain chronic diseases, types of cancer, or infections.
Syndromic Surveillance
The gathering, analysis, and interpretation of health data to diagnose and respond to population health and public issues.
Cloud Computing
The use of a network of remote servers to store data accessed via the internet (I.e., the cloud).
Telemedicine
The use of two-way audio and video communication to facilitate communication between healthcare providers or between providers and patients
MHealth
The use of mobile phones, tablets, or other wireless devices by patients to monitor their health.
Population Health
The health outcomes of a group of individuals, including the distribution of such outcomes within the group.
Public Health
A field that is concerned with protecting and improving the health of people and communities.
Determinants of health
Factors that are drivers of health outcomes, including medical care, individual behavior, social environment, physical environment, and genetics.
Social determinants of health
Factors in the social and physical environment that affect health outcomes, such as economic stability, neighborhood and physical environment, education, food, community and social context, and the healthcare system.
Big Data
Large data sets that are used to analyze a population and find trends in individual or population health.
Analytics
The gathering and interpretation of data.
Community Health Needs Assessment (CHNA)
A report that assesses the health needs of a community, prioritizes those needs, and identifies resources to address them; under the Affordable Care Act (ACA), nonprofit hospitals are required to complete an assessment every three years.
Beveridge Model
Healthcare is paid for mostly by government taxes, with one primary healthcare insurer and healthcare services provided mainly by government employees; also called socialized medicine
Bismark Model
Healthcare is paid for mostly by employees and employers, with many health insurers and healthcare services provided mainly by private providers; also called all payer system
National Health Insurance Model
Healthcare is paid for mostly by government taxes, with one health insurer and healthcare services provided mainly by private providers; also called single payer system
Out-of-Pocket Model
Healthcare is paid for mostly through individual funds, with a mix of private and government providers; also called the pay-to play system.
