Final Flashcards
What is the difference between a team and a group?
A Group is a collection of people, where as a team is:
Typically engaged in activities with concrete tasks or clear objectives
Members work together simultaneously on a common project
Members are mutually accountable.
Members have distinct roles.
Typically composed of 3-12 individuals who interact directly (more exclusive then a group).
Interdependence is high betweengroup members.
Stages a team development
- forming - orientation: members getting to know one another
- Storming - conflicts disagreement about roles and procedures
- Norming - structure: establishment of rules and social relationships
- Performing - work: focus on completing tasks
- Adjourning - closure: completion of tasks and end of group.
What are Kotters 8 step model
- Create a sense of urgency
- Build a guiding team
3.create vision - Communicate the vision
- remove obstades and empower others.
- create shorter wins
- Don’t let up
- Create a New culture
Go-to response in hard conversations
In silence:
Masking
Avoiding
Withdrawing
In violence:
Controlling
Labeling
Attacking
Responses to change:
Innovators
Early adopters
Early majority
Late majority
Laggards
Innovators
They make up the first 2.5%
Join when change is new, or are the ones who actually start the change
Early adopters
Make up the 13.5% of the curve
Join change once they perceive benefit to do so.
Early majority
Make up 34% of the curve
Join the Change when there is a productivity gain
Late majority
Make up the other half of the 34% curve
Join the change when there’s plenty of help and support
Laggards
Last 16% of the curve
Join the change only when they have to.
Masking
Consists of understanding or selectively showing our true opinions.
Could be done in forms of sarcasm, sugarcoating, or couching.
Avoiding:
Involves steering completely away from sensitive topics. Talking about others things rather then the issue at hand.
Withdrawing
Palling out of a conversation altogether; exiting the conversation or the room.
Controlling
Consists of coercing others to your way of thinking, by forcing your views or dominating the conversation. Could be done in forms of cutting others off, overstates facts, speaking in absolutes or using directive questions to control the conversation
Labelling
Putting a label on people or ideas so we can dismiss them under a general stereotype or category
Attacking
Belittling or threatening in order to win the argument.
Idea Guy
Intention: For their ideas to stimulate ideas in others
Outcome: they overwhelm others, who shutdown or spend time chasing the idea du jour
Always on
Intention: to create infections energy and share their point a view.
Outcome: they consume all space, and others tune them out.
Pace starter
Intention: to set a high standard for quality or space.
Outcome: others become spectators or give up when they can’t keep up.
Diminishers:
Typically believe that intelligence is rare, other people “need” me to figure things out, and those who don’t get it now, will never “get” it.
Multipliers:
Typically believe that intelligence is continually developing, that people are generally smart and will figure it out, so they as themselves, a in what way is this person smart? what can be done to develop and grow these capabilities? “
