FBLA (B) Flashcards

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1
Q

Explain customer relationship management.

A

Strategies and technologies used to manage and improve interactions with customers, aiming to enhance customer retention and sales.

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1
Q

Define analytics

A

The process of analyzing data to identify patterns, trends, and insights to aid in decision-making.

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2
Q

Describe the role of forecasting.

A

Predicting future trends and demands using historical data to guide business decisions.

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3
Q

Explain the growth of global distribution.

A

The expansion of distributing goods and services internationally, driven by globalization, technology, and trade.

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4
Q

Explain supply chain management for healthcare industry.

A

Managing the flow of medical products to ensure timely, safe, and cost-effective delivery in healthcare.

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5
Q

Explain the logistics of inventory management.

A

Controlling the ordering, storage, and use of inventory to maintain the right stock levels efficiently.

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6
Q

Define procurement.

A

The process of acquiring goods or services from external suppliers at the best price and quality.

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7
Q

Describe sales and operations planning.

A

Coordinating sales and production plans to balance supply and demand for optimal resource use.

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8
Q

Define supply market intelligence.

A

Gathering and analyzing market information to inform sourcing and procurement decisions.

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9
Q

Define sustainability for supply chain management.

A

Incorporating environmental and social responsibility into supply chain operations.

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10
Q

Explain the relationship between supply chain management and transportation
planning.

A

Ensuring efficient movement of goods within the supply chain through effective transportation planning.

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11
Q

Describe careers associated with supply chain management.

A

Roles include supply chain analyst, logistics manager, procurement manager, focusing on optimizing the flow of goods from suppliers to customers.

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