factors affecting employee motivation

Question 1

define culture

Answer 1

the values and standards shared by people and group within an organistaion

Question 2

identify johnson and scholes 6 elements

Answer 2

stories 
symbols 
rituals 
power 
organizational
controls

Question 3

define motivation

Answer 3

the willingness to achieve a target or goal

Question 4

what is a content theory

Answer 4

identify the specific needs that motivate employees

herzberg and maslow

Question 5

what is a process theory

Answer 5

describes and anylses how an employees behaviour affects motivation
loke
vroom

Question 6

describe maslows hierarchy of needs

Answer 6

it sets out 5 levels of needs which he believes every employee wants saisfied through work.

1. physiological needs
2. safety needs
3. social needs
4. esteem needs
5. self actualization

Question 7

explain herzberg dual factor theory

Answer 7

Herzberg’s view is that managers should seek to motivate people by giving them opportunities for achievement and they should recognize and celebrate improvement
job satisfaction is a key factor leading to motivation
motivation factors - achievement, recognition, responsibility, promotion - if these are present will lead to motivation
hygiene factors - salary, working condition, company policy, if present do not lead to motivation but if absent lead to dissatisfaction

Question 8

explain lockes goal setting theory

Answer 8

goal setting theory is directly linked to motivation and task performance. the willingness to work towards a goal is a key factor in influencing performance
the effectiveness is dependent towards -
clarity 
challenge
commitment 
feedback 
task complexity

Question 9

explains zrooms expectancy theory

Answer 9

expectancy theory believes that employs will be motivated to behave in a set manner based upon what they believe the outcome will be.
individuals will have different desires but their performance will be affected by the ability to achieve the desired reward
this is based upon three core elements
valence
expectancy
instrumental

Question 10

list 4 financial factors of motivation

Answer 10

salary
bonus
commission
performance related pay

Question 11

list 4 non financial methods of motivation

Answer 11

flexible working hours
job rotation
job enlargement
team working