Facilitate Change Through Life Coaching

Question 1

What are the six steps of the LCIA coaching model?

Answer 1

1. Define the client’s goal.
2. Measure the client’s current situation.
3. Formulate a plan for goal achievement.
4. Implement the plan for goal achievement.
5. Access the effectiveness of the action plan and make changes as required.
6. Maintain goal achievement.

Question 2

What are the six phases of the Model of Change?

Answer 2

Question 3

What are the names of the components of the GROW model?

Answer 3

• Goal
• Reality
• Options
• Will/Wrap-up

Question 4

What are the names of the components of the CLEAR model?

Answer 4

• Contracting
• Listening
• Exploring
• Action
• Review

Question 5

What should a coach do when potential barriers or obstacles are identified?

Answer 5

When barriers are identified, the coach should work with the coachee to determine how these can be overcome.

In some cases, this may mean identifying alternative actions that can be implemented, whereas in other cases it may involve making adjustments to the action plan itself to include the coach working with the coachee to develop specific skills to help overcome these challenges.

Question 6

What is an action plan?

Answer 6

“An action plan is used to document a coachee’s goals and achievements between sessions.

It contains the “homework” or tasks the coachee has agreed to perform and is discussed at the following session in terms of achievements and obstacles.

Maintaining a weekly log such as an action plan provides both coach and coachee with an easily accessible means of evaluating progress. It keeps the partners focused and accountable.”

Question 7

What is contained in an action plan?

Answer 7

An action plan typically documents the coachee’s values, vision, and goal as well as the specific steps they will take to achieve their milestones, possible obstacles they may face and how they will deal with them, how success will be monitored, and the ultimate benefits of sticking to the action plan.

Question 8

In The LCIA Coaching Model. Step 4 The implementation stage of the action plan, what is the role of the coach?

Answer 8

• Help the client implement their action plan
• Assist them to stay on track
• Provide ongoing motivation
• Monitor the plan itself and the coachee’s progress in order to determine if any changes are required.

Question 9

When should you modify or change the plan?

Answer 9

• When the actions on the plan are to easy or to hard to achieve.
• When circumstances change.
• When the plan doesn’t fit the client.
• New or better opportunities arrive.
• When the goal is not appropriate for the client.
• When the strategies in the plan are not working for the client.
• When the client is not satisfied with the progress they are making.

Question 10

What is a Progress Check?

Answer 10

• A way for the coach to check with the client if the coaching process is going well.
• Whether the client is happy with the strategies being used
• Is the client happy with the way the coaching relationship is working?
• A progress check allows the coach to make changes to better serve the client.

Question 11

Why is it useful for a coach to use a coaching model when working with a client?

Answer 11

Using a coaching model allows the coach to explain the process of what they will be doing with the client.

It helps the client understand what they will be doing and what they are paying for.

It also helps the client know where they are in the process and manages expectations.

Question 12

Why is it important for a coach to identify and clarify a client’s values?

Answer 12

It’s important to identify and clarify the client’s values because the client needs to know what is important and meaningful to them otherwise any goals they achieve may not be meaningful or fulfilling.

Working towards goals that are in line with their values can also give them energy, drive and motivation to achieve their goals.

Question 13

How can a coach assist a client to find out what their values are?

Answer 13

The two main ways of finding out peoples values are by:

1. Having them fill out forms/questionnaires that get them to rate things of importance to them in their lives so you can get a sense of their values.
2. Having an interview-style conversation where you ask them questions about their values, past accomplishments, when they felt best doing things and what those things were and why they feel it was important and good for them.

Question 14

What is the benefit of having a client develop a vision statement?

Answer 14

Helping a client to develop a vision statement will help them have a reference on their current situation and the progress they have made towards the life they want to live.

The vision statement helps them see where they want to be and can be used to help them in their day to day life to see if their current actions are in line with their vision statement and where they want to be in the future.

Question 15

What is a common method for developing a vision statement?

Answer 15

A coach could help their client develop a personal vision statement by getting them to write a letter from their future self telling their current self what life is like for them in the future, making sure that it is in line with their values and will be a rewarding and fulfilling life.

Question 16

What are three considerations a coach should have when helping a client develop their goals?

Answer 16

1. Goals are in alignment with clients expectations and values.
2. Goals are relevant, realistic and achievable.
3. Goals take into account the clients current situation.

Question 17

What are the components of a SMART goal?

Answer 17

1. Specific
2. Measurable
3. Achievable
4. Realistic
5. Timebound

Question 18

Why is it important for a coach to establish the client’s baseline?

Answer 18

One important reason to measure the client’s current baseline is to make sure that their intended goals are realistic and appropriate for the client.

If a goal is too far away from the client’s current baseline then the coach can help the client break down the larger goal into subgoals that are more appropriate to work towards.

Question 19

What is the purpose of a coach helping a client develop progress milestones?

Answer 19

Milestones are sub goals and mini-successes along the way of achieving the larger goal. It allows the client to see that they are making progress and helps to motivate them to complete the larger goal.

Question 20

What are four ways a coach can help a client implement their action plan?

Answer 20

1. Make sure that the client is clear on the action plan and what is required for them to do to implement the action plan.
2. Help the client explore new behaviours and ways of thinking and acting that could assist them in achieving their goals. This could include role-playing, visualisation and problem-solving.
3. Teach new skills, provide information or give suggestions to the client that may help them in achieving their goals.
4. Make sure that the client maintains their motivation and focus on achieving their goals. This can be done by having them reflect on what they have done and the progress they have made. As well as challenging them to work towards goal milestones and celebrate their successes.

Question 21

At each coaching session, a coach will do a progress check with the client. What are five things a coach can do to accomplish this?

Answer 21

1. What has happened since the last meeting including things both planned and unplanned? Celebrate any successes where appropriate.
2. Look at what obstacles and barriers they faced, what actions helped overcome the obstacles and what actions didn’t help.
3. Find out where the client is at, what their mindset is like and their motivation and focus on achieving their goal.
4. Find out if there is anything the client couldn’t do and look for ways to overcome that or alternative actions that could be done instead.
5. Review the client’s goal, the action plan and what needs to be done moving forward.

Question 22

What would you do if a client had completed the action plan and accomplished a goal milestone?

Answer 22

If a client had successfully completed all the action steps and achieved a milestone then I would:

• Congratulate the client and make sure they felt a sense of achievement and satisfaction for their accomplishments.
• Encourage them to celebrate the success.
• Work with the client on ways to continue moving forward with achieving the next goal milestone.

Question 23

What are two common reasons that an action plan needs to be modified?

Answer 23

1. The goal milestones are too hard or too easy for the client to reach. If it is to hard to reach then the client may lose motivation and no longer focus on goal achievement.
2. If the client’s circumstances change then it may make sense to change the plan to suit their new circumstances such as new opportunities.

Question 24

What are four things that can be reviewed when modifying action plans?

Answer 24

1. The Goals or milestones that the client wants to achieve.
2. The strategies the client is using to achieve the goals or milestones.
3. The timeframe for achieving the goal or milestones.
4. The resources, skills and knowledge the client needs to achieve their goals or milestones

Question 25

What are five ways a coach can help a client maintain progress towards goal achievement?

Answer 25

1. Monitoring the progress of the client towards goal and milestone achievements.
2. Recording the progress the client has made so they can see how far they have come since they started working towards goal and milestone achievement.
3. Documenting their achievements by signing off on completed action plans or issuing certificates of achievement.
4. Celebrating successes, encouraging and challenging the client to continue moving forward.
5. Building and expanding goals and milestones as the client grows and moves towards achieving their goals and milestones

Question 26

What are the basic notions behind life coaching?

Answer 26

• People are essentially able.
• You know yourself best so accept your own definition of your situation.
• Acknowledge and take the credit for your successes.
• Focus on the solution, not the problem.
• A problem is something that you have, not something that you are

Question 27

What are some of the roles a life coach can have with their client?

Answer 27

• Increasing the coachee’s self-awareness
• Modelling desired behaviours
• Getting to the core of the issue
• Giving instructions
• Targeting behaviours to be changed
• Giving feedback
• Ensuring practical rehearsal
• Keeping the coachee focused and on track

Question 28

What are the key attributes a coach must have to instil confidence in the client that you are a competent and professional life coach?

Answer 28

• A capacity for self-observation and reflection
• An ability to recognise what can be changed and what cannot
• An ability to accept criticism and feedback
• An awareness of their personal fears
• Sets high standards for themselves
• A capacity to inspire others
• Is authentic (is practising what he or she is preaching)
• Is self-disciplined
• Is creative
• Has energy and enthusiasm