F. Comprehensive Geriatric Assessment & G. Communicating with Older Persons Flashcards
is a complex process of sending and receiving verbal and non-verbal messages
Communication
it allows for an exchange of information and an expression of feelings, needs and preferences
Communication
_ is a two-way street
Communication
the speaker and listener are both responsible for improving the way they communicate with each other
Communication
Types of Communication
Verbal
Non-verbal
conscious use of spoken words
Verbal
characterized as simple, brief, clear, well-timed, relevant & credible
Verbal
use of gestures, expressions and behaviors or body language
Non-verbal
we communicate non-verbally through:
- Physical Appearance
- Posture gait
- Facial expression
- Gestures
are complex issues even under the most well-meaning circumstances
Information sharing
Information sharing:
- Elders & caregivers have different perspective
- Unintended consequences from family access to medical information
- Proper use of information
- Gradual transfer of control depending on health & functional status
involves a specialized approach used by healthcare providers and caregivers, ensuring their emotional well-being.
formal or therapeutic communication
examples of therapeutic communication
- Active listening and validation
- Non-verbal comfort
- Using simple language
- Reminiscing
- Offering choices
- Reassurance
- Art and creativity
- Sensory Stimulation
- Reality Orientation
this is casual communication between coworkers and patients to form social interaction outside the normal comfort zone
informal or social communication
Changes in _ and _ are most likely to affect communication, but other losses may affect how we think about older adults.
hearing and vision
five senses that tend to decline:
Hearing
Vision
Smell and taste
Touch
Reaction time slows