Extras Flashcards

1
Q

How has commercialisation developed

A

Move from amatuer to professional
intro of sponsors
intro of large media contracts
impact of mass media

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2
Q

Impacts of commercialisation

A

Influence of new tech
disconnect of fans to players
impact of social media
less control of NGB

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3
Q

Who grants funding

A

Government
QUANGOS
Local Gov
NGBS

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4
Q

How to obtain funding

A

Proving need for service
Clear goals
Proven ability
eligibility

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5
Q

Examples of ethics

A

environmental policies
exploitation of staff and customers
equality and diversity in workplace

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6
Q

Importances of CSR

A

Develop positive corporate social image
Increase commercial success
Enable access to funding
Marketing Tool/Strategy

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7
Q

Why Businesses use volunteers

A

Cost, Inclusion, Meeting Objectives, Funding Criteria, Avoid Legal Issues

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8
Q

How to attract and retain customers

A

Quality of product, Quality of customer service, offer, loyalty reward schemes, marketing

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9
Q

What is the public sector funded through

A

Local Gov and Lottery Funding

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10
Q

What is the private sector funded through

A

Private investment and Membership Fees

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11
Q

What is the voluntary sector funded through

A

Donations and Loans

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12
Q

Stratergies to maximise profit for a football club

A
Increase ticket prices
Cut wages of employees
Reduces quality of customer service
reduced quality of product
lack of investment
Become more Transactional
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13
Q

Benefits of a Sponsor such as BK8

A

More revenue
Maximising Income
Instant access to fans
Publicity from shirt

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14
Q

Drawbacks of a Sponsor such as BK8

A

Fan Backlash
Damaged Reputation
Financial Cost of Sponsor
Loss of revenue from rival fans

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15
Q

Why is CSR becoming more important

A

Reputation, Positive Corporate Image, Marketing Tool, Regulatory Requirement and Correct thing to do ethically.

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16
Q

Benefits of customer loyalty and retention

A

Less money spent, loyal customers more likely to spend, predictable income, improved reputation, loyal less likely to switch.

17
Q

Sources of Funding

A

Grants, Loans, Donations, Membership Fees, Fundraisers, Selling Shares.