Extra (Paper 1 section b mocks) - Motivation Flashcards
1
Q
define motivation
A
The internal and external factors that stimulate people to take actions that lead to achieving a goal.
2
Q
What are the tree theories of motivation? and what do they focus on?
A
- Taylor - scientific management
- Mayo - Human relations theories (teamwork)
- Fredrick Herzberg - two factor theory (motivators and hygiene factors)
3
Q
Who made the Hierarchy of human needs?
A
Maslow
4
Q
What does the Hierarchy of needs include?
A
- Self actualisation
- Esteem needs
- Social needs
- Safety needs
- Physical needs
SESSP
- PESSS
5
Q
What was Taylor’s scientific management theory about?
A
- Workers were supposedly only motivated by financial rewards
- Made all workers do the same procedure - which was deemed the “most efficient way”
- Workers were paid on the “theory of economic man” - piece rate
6
Q
What was Mayo’s human relations theories (hawthorne effect) theory?
A
- series of experiments based on what really motivated a worker? - initially thought working conditions (lighting, heating rest periods etc.) were main motivators
- Came to the conclusion that teamwork, and work life control are bigger motivators
7
Q
What was Herzberg’s two factor theory of motivation?
A
- Hygiene factors (Factors that could potentially cause dissatisfaction to a worker like working conditions, relationships, salary etc.
- Motivators (Factors that lead to job satisfaction such as achievement, recognition and challenge) non-financial motivators such as job design, job enlargement, empowerment.
8
Q
What are some examples of financial motivation?
A
- Salaries
- Bonuses
- Piece-rate
- Time-based wage rate
- commission
- performance-related pay
- fringe benefits
- profit sharing
9
Q
What are some examples of non-financial motivation?
A
- Job design
- Job enlargement
- Job enrichment
- Quality circles
- Challenge
- Job rotation
- Worker participation
- Team-working
