Extra Notes Flashcards
1st internet wave
desktop
2nd internet wave
mobile
3rd internet wave
ioT (embedded on things)
AI in iOT can help with
real time implentation of adjustment
Digitization of Business
analog to digital
ex: printed book vs ebook
also, use technology to improve AI and make business more efficient
What can help with the data overload that comes with ioT?
AI can help sort through data and learn what is and isn’t useful.
Potential solution to security/hacking issues with ioT?
Blockchain
what is the next potential wave of eruption in technology?
Voice Assistants / Voice Commerce
__ in __ Smart Speaker owners use Voice Commerce
1 in 5
Power shift from brands due to voice commerce means that…
brands like Tide and Proctor and Gamble have to pay Amazon to promote them (known as Slotting Fees)
why do 60% of shoppers start on Amazon?
the variety of products free shipping better deals large volume of helpful customer reviews great search capabilities good mobile ux
We have become __ __ of our mobile devices and are __ __ with them everywhere.
habitual checkers
highly engaged
Pepper and Rogers popularized…
…the concept of moving away from mass marketing to 1 to 1 hyper-personalized marketing in the late 1990s.
mass marketing
mass offers with no targeting
limited customization of communication
limited use of consumer insight
segmented marketing
reveal customers in the consumer base
diversify offers by segments
diversify channels for cost optimization and increased reach