Expectations - Yours and Ours

Question 1

Keeping In with revaluations

Answer 1

Sign in and out

Limit personal calls

Report injury to self/resident

Obtain approval for any activity with a resident

Be sure staff member records the time of departure and return

Be aware that in the event of an accident your insurance is considered primary

Confide food in staff dining room

Wear casual office attire and comfortable shoes

Attend scheduled training sessions

Question 2

Better inter-team communication

Answer 2

Be on tine

Provide feedback/observations and make suggestions

Regularly check the bulletin board for notices

Be courteous and seek to assist other team members whenever possible

Understand that the staff is unable to share information about the condition of a resident.

Any personal info about residents athletes you obtain must be kept in confidence

Question 3

Safety of residents

Answer 3

Never leave a resident alone unless you inform nurse on the floor

Be alert for any sudden changes in residents behavior or physical condition

Check with nurse if you have questions about safety regarding food. No over the counter drugs are allowed.

Refer questions about residents conditions to nurse

Question 4

For wellbeing for residents

Answer 4

Keep voice low, but audible

Face the resident you are speaking to and maintain eye contact. Try to be in the same level

Always knock before entering a residents room and introduce yourself
Address them using their last name unless requested by them to do otherwise

Be courteous, friendly, patient, and a good listener

Maintain emotions. If not leave the room

Ask the resident for permissions before sitting in a chair or the edge of the bed
Do not lie of the bed

Never promise what you cannot deliver

Welcome family and guests

Report complaints voiced by residents and tell residents that you have to do so

Keep your sense of humor and encourage the same in other.