Exam (WK9-11)

Question 1

What are the different Subdividions of Logistics?

Answer 1

Business Logistics
Event Logistics
Military Logistics
Service Logistics

Question 2

5 Key Principles of Economic Utility

Answer 2

FORM

TIME

PLACE

QUANTITY

POSSESSION

Question 3

Value added roles of logistics (Circle Business)

Answer 3

PRODUCTION (Form`)

LOGISTICS (Time, Place, Quantity)

MARKETING (Possession)

Question 4

Role of Transport

Answer 4

Physical Link between interconnecting businesses throughout the supply chain

Question 5

Transport Modes

Answer 5

1) Motor Transport (Truck)
2) Rail Carrier
3) Air Carrier
4) Water Carrier
5) Pipeline Carrier

Question 6

Environmental Impacts of SC

Answer 6

1) Air Pollution
2) Noise
3) Accidents
4) Vibration
5) Land Take
6) Visual Instrusion

Question 7

Planned Obsolescence

Answer 7

Production of goods with uneconomically short life, encourage repeat purchase (iPhone)

Question 8

Industrial Symbyosis

Answer 8

Recycling between companies

Question 9

The 8 Types of Reverse Flows

Answer 9

1) Reject -> Repair
2) Old -> Trendy
3) Unsold -> Overstock
4) Recall - > Repair
5) Pull -> Replace
6) Packaging -> Recycling
7) Scrap -> For Parts
8) Scrap Metal -> Manufacturing Materials

Question 10

Reverse Loops

Answer 10

Process of Sending new/used products back upstream (Think recycling)

Question 11

Closed Loop

Answer 11

Waste from end products sent back through the same supply chain to be reused as inputs.

Question 12

Reverse Loop Recommendations

Answer 12

• Avoidance
• Pricing
• Outsourcing
• Zero Returns
• Gatekeeping (filtering faulty returns)

Question 13

Questions about Metrics are…?

Answer 13

Is it Understandable?
Is the Metric Quantitative?
Does it cover both Inputs and Outputs?
Is it Multidimensional?

Question 14

What are Metrics used for (Top 5)

Answer 14

On-Time Delivery
Quality of Goods
Service Capability
Price Competitiveness 
Compliance with Contract

Question 15

How do you Develop Metrics?

Answer 15

1) Team Effort
2) Involve Customers and Suppliers
3) Develop Tied structure
4) Tie goal achievements to Individual or division performance
5) Reduce conflict form development and implementation
6) Support for development of SC metric program

Question 16

4 Major Categories of Performance

Answer 16

Time
Quality
Cost
Supporting Metrics

Question 17

Evolution of Total Logistics Cost

Answer 17

Firms along SC share information at their own risk, to benefit others

Question 18

SC comprehensive metrics

Answer 18

1. Cash to Conversion time
2. SC inventory days of supply
3. Dwell time
4. On-shelf time %
5. SC Total cost
6. SC Response Time