Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Communications > Exam Two > Flashcards

Exam Two Flashcards

1
Q

collections of people with a common purpose

A

small groups

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

how are small groups classified?

A

structure and purpose

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

group that offers members affection and belonging (close, intimate, shared history)

A

primary group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

groups created to serve a purpose/do a job

A

task-oriented group

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

type of task-oriented group, participants help one another/support for an issue

A

participant-driven

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

type of task-oriented group, provide information and awareness on a topic for people

A

information-presentation

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

type of task-oriented group, come to a consensus on a given issue

A

decision-making

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

type of task-oriented group, ex. sports, writing workshops

A

skill-building

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

how the group structures itself to achieve its goals

A

group dynamics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are group dynamics driven by

A

norms, roles, ranks, controls

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

rules that govern the behavior of group members

A

norms

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

specific tasks and responsibilities of each member

A

roles

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

hierarchical structure of the group, formal or informal

A

ranks

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

rewards and punishments, or behavioral consequences group members face

A

controls

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are the five stages of group development?

A

forming, storming, norming, performing, adjourning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

first meeting, polite small talk, roles are negotiated

A

forming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

conflict, opinions emerge, deviation from goal, members feel loss of identity

A

storming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

willing to work together, productivity increases, appreciate other members

A

norming

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

group begins to reach goal, highest efficiency, meet objective, evaluate performance

A

performing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

group departs from task as a result of success or failure, reflect on experience and apply knowledge to future

A

adjourning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

binds members together as they accept membership and duties

A

group cohesion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

conflict emerges causing deterioration or dissolution

A

group breakdown

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

when voices are suppressed, think as one, no longer get an opinion

A

groupthink

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

groups operate as systems, set of interacting components

A

systems theory

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

styles of leadership

A

authoritarian, democratic, laissez-faire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

style of leadership, maintains control (dictator)

A

authoritarian

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

style of leadership, allows everyone to have input, all opinions matter

A

democratic

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

style of leadership, hands off, let members do what they want

A

laissez-faire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

seven forms of power

A

coercive, reward, referent, legitimate, expert, informational, connectional

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
30
Q

any communication that occurs between members of an organization

A

organizational communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
31
Q

subordinate to boss communication, lower to higher

A

upward communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
32
Q

boss to subordinate communication, higher to lower

A

downward communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
33
Q

equal to equal colleague communication, same rank

A

horizontal communication

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
34
Q

informal, less structured communication between equals

A

grapevine/water cooler

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
35
Q

components interact with each other but also with the environment outside of the system

A

open system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
36
Q

predetermined guidelines for an organization to ensure system runs smoothly in the face of external realities

A

policies/protocols

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
37
Q

statements that tell how an organization operates, its goals, expected outcomes

A

policies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
38
Q

detailed methods used in achieving outcomes set in policies

A

protocols

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
39
Q

roles, rules, ranks, and controls that make an organization run

A

bureaucracy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
40
Q

theory of how to maximize productivity, through authority, specialization, and rules

A

Max Weber’s Theory of Bureaucracy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
41
Q

way that coworkers see you

A

work identity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
42
Q

product of employee’s interactions, often communicated by leaders

A

organizational climate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
43
Q

pattern of shared basic assumptions or inferences that members learn from an organization’s stories and everyday experiences

A

organizational culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
44
Q

learning behavior from others

A

socialization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
45
Q

information about one’s job

A

task socialization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
46
Q

specifics about one’s work team

A

work group socialization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
47
Q

learning about organization’s values, goals, beliefs, rules,etc

A

organizational socialization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
48
Q

process where individuals become integrated into the culture of an organization

A

organizational assimilation

49
Q

stage of organizational assimilation, before going to the organization, what life has taught you about work

A

anticipatory stage

50
Q

stage of organizational assimilation, start of job, when roles, norms, ranks, and controls are set, help others assimilate

A

organizational entry and assimilation stage

51
Q

stage of organizational assimilation, leaving the job for another

A

disengagement and exit stage

52
Q

happens between mass media and their public audiences

A

mass communication

53
Q

how does mass communication differ from interpersonal?

A

designed for more people, unalterable, not personal, feedback is indirect and inferential

54
Q

how are mass communication and interpersonal the same?

A

symbolic, ambiguous, take place in specific context environments

55
Q

define culture, value, traditions, narratives, etc.

A

media messages

56
Q

what does mass media do to our realities?

A

define them

57
Q

consumers have no preference for how they get their media

A

platform agnostic

58
Q

consumers typically engage in multiple mediums simultaneously

A

media multitaskers

59
Q

consumers are unable to function without their media

A

media addiction

60
Q

what five things is media shaped by?

A

concentration of ownership, hyper-commercialism, fragmentation, globalization, convergence

61
Q

few corporate owners own most of media

A

concentration of ownership

62
Q

bombardment of ads in media, product placement, large amount of commercial content in media

A

hyper-commercialism

63
Q

media is segmented to reach particular audience

A

fragmentation

64
Q

world becomes smaller because of media

A

globalization

65
Q

invading/influencing other countries through mass media

A

cultural imperialism

66
Q

erosion of traditional distinctions among media

A

convergence

67
Q

type of hyper-commercialism, content around a brand

A

brand entertainment

68
Q

type of hyper-commercialism, placing ads in non-traditional locations

A

ambient advertisement

69
Q

type of hyper-commercialism, multiple companies selling one product

A

synergy

70
Q

what are the theories of mass communication?
brief description of each

A

cultivation theory (TV-cruel world), social cognitive theory (Bobo), critical cultural theory (power), social responsibility theory (TV must serve people)

71
Q

ability to read, interpret, critically assess, and productively use media texts

A

media literacy

72
Q

content from communication, any media you are engaging in

A

media text

73
Q

understanding media impact on consumer

A

media literate

74
Q

why are children not media literate?

A

brains are not fully developed, do not have critical thinking skills

75
Q
  1. there exists the potential for mass media messages to negatively affect the people who consume them
  2. media literacy protects people from negative effects by giving them greater control over the influence
  3. one is not born media literate, skills develop
  4. media literacy is multi-dimensional
A

four common themes in media literacy writing

76
Q

efforts to build media literacy skills

A

media literacy intervention

77
Q

when parents and their children watch media together, restricting media, talking about the messages of media

A

parental mediation

78
Q

acknowledging and rejecting media’s influence on eating and body image disturbance

A

body image mediation

79
Q

reflecting on media shows higher levels of empathy and a greater inclination towards altruism

A

reflection on media content

80
Q

reflection closes gap between identifying with fictional characters and emulating them in real life

A

don quixote effect

81
Q

core concepts of media literacy

A

media messages are manufactured, commercial media is a business, media contain value messages

82
Q

media may not tell us what to think, but what to think about

A

agenda setting theory

83
Q

three steps to analyzing media messages

A

audience and authorship, messages and meanings, representations and realities

84
Q

what it is to be media literate

A

engage media with critical eye/intentionally, use critical thinking skills, make choices about media

85
Q

computer mediated communication (CMC)

A

social media

86
Q

how does social media impact people?

A

alters the way we deal with each other, allows us information and insight we might not get otherwise

87
Q

people born in the 1990s and after, have never lived without the Internet

A

digital natives

88
Q

giving away privacy in exchange for content and connection

A

privacy and the Internet

89
Q

using personal consumer data for commercial purposes

A

privacy infringement

90
Q

how much time you spend online, 40-80 hours

A

internet addiction

91
Q

depression caused by spending a lot of time on social media

A

internet depression

92
Q

unable to focus for long periods of time, deny downtime, impatience

A

distraction due to the internet

93
Q

have the need to belong and the need for self-presentation

A

SNS and identity

94
Q

intrinsic drive to affiliate with others and gain acceptance

A

belonging

95
Q

impression management

A

self-presentation

96
Q

how do people interact on social media?

A

not how they would in person

97
Q

tending to display your idealized personality on social media

A

idealized virtual identity hypothesis

98
Q

people use social media to present their real personality

A

extended real-life hypothesis

99
Q

types of social media users

A

advanced users, debaters, socializers, lurkers, sporadics

100
Q

social cues exist on social media

A

social information processing theory

101
Q

damaged self of well-being, less satisfied with own life due to social media use

A

facebook envy

102
Q

popular people get more popular on social media

A

rich get richer (social enhancement) hypothesis

103
Q

not popular people get more popular on social media

A

poor get richer (social compensation) hypothesis

104
Q

study of interpersonal and mediated communication to inform and influence individuals and their health decisions

A

health communication

105
Q

deaths that could have been prevented if there was earlier health intervention

A

amenable morality

106
Q

ability to obtain, process, and understand health information to make decisions

A

health literacy

107
Q

distance between provider and client that causes reluctance to speak up

A

power distance

108
Q

relationship in which physicians are experts who diagnose and fix problems

A

machine and mechanics

109
Q

doctor is dominate and all knowing, client is submissive

A

child-parent

110
Q

doctor asks perspective, talks to patient, makes plans

A

dialogue

111
Q

physically assisting support

A

action-facilitating support

112
Q

empathizing and helping others feel better

A

nurturing support

113
Q

similar people who talk to and support each other, connect on personal level

A

support group

114
Q

something going wrong due to communication breakdown

A

adverse events

115
Q

portrayals of health on TV can skew realities

A

entertainment mass media

116
Q

imagined diseases that spread by people talking about them

A

communicated diseases

117
Q

people who compulsively search for health info online

A

cybercondriacs

118
Q

way to promote good health

A

health communication campaigns

Communications (2 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions