Exam Revision Flashcards

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1
Q

KPI

A

Key Performance Indicator is a measurable value that demonstrates how effectively a company, organisation, or individual is achieving key objectives or goals

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2
Q

Types of KPI (there are 10 answers)

A
  • Participation rates
  • Staff Performance
  • Facility Utilisation
  • Program Effectiveness
  • Customer Satisfaction
  • Compliance with Regulations
  • Safety Incidents
  • Facility and equipment maintenance
  • Revenue generation
  • Community enagagement
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3
Q

Setting Own goal

A

Use SMART
Specific
Measurable
Achievable
Realistic
Time-Based

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4
Q

What is the survival chance of someone who is brain deprived of oxygen?

A

5% chance if not help is provided in the first 7 minutes

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5
Q

What are the four ‘Ps’ of first aid?

A

Preserve life
Prevent further injury
Protect the casualty
Promote recovery until help arrives

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6
Q

What is the ‘Good Samaritan Act’?

A

A law that protects first aiders from being fined or charged when saving a person’s life, but only if their intentions were good, they stayed within their level of training, and they didn’t make the situation any worse

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7
Q

Gaining consent in first aid

A

Must gain consent if patient is conscious, but if unconscious than you can provide first aid straight away

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8
Q

Identifying and preparing for hazards

A

Physical hazards; objects
Biological hazards; body fluids
Chemical hazards; chemicals
Manual handling hazards; musculoskeletal injuries

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9
Q

DRSABCD

A

Danger
Response
Send help
Airway
Breathing
CPR
Defibrillator

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10
Q

COWS

A

‘Can you hear me?’
‘Open your eyes’
‘What’s your name?’
‘Squeeze my hand’

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11
Q

CPR

A

Should be delivered at a rate of 100-120 compressions per minute.
30 compressions followed by 2 breaths, this should be 5 cycles in every two minutes.

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12
Q

Warm-up

A

To increase blood and oxygen supply to the working muscles in preparation for a period of prolonged exercise.

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13
Q

Cool down

A

A gradual decrease in activity level lasting between 5-10 minutes.

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14
Q

Acts

A

The law of responsibilities and duties to ensure that the workplace is safe

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15
Q

Regulations

A

The standards that need to be met for specific risks and hazards that exist in the workplace.

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16
Q

Regulator

A

The organisation responsible for ensuring that workplace uphold the act and any regulations required.

17
Q

Codes of Practice

A

The guidance and advice for specific elements of workplace health and safety.

18
Q

Identify, Assess, Control, Monitor

A

You will need to identify the hazard first of all, than assess the likelihood and consequences of the risk. Now decide on how the risk measures on how much it needs to be controlled, lastly monitor and review the new control to reduce the risk.

19
Q

Code of Conduct

A

Work Health and Safety (WHS)

20
Q

Organisational goal

A

A goal a company would wish to complete to improve business standards

21
Q

Team goal

A

A community of people within the company who wish to focus on a certain goal

22
Q

Individual goal

A

A single person with a clear goal on how they will achieve it in their personal matter

23
Q

How to prioritise your workload?

A

Maximise your time, evaluate the importance of different work tasks, manage your workload, effective planning, spreading out your work, using to-do lists, and routine and task lists.

24
Q

Whats the difference between urgent and important?

A

An urgent task is something that needs to be done as soon as possible, usually consists of a tight deadline or is time sensitive. An important task is something that has a big impact on your goals or success of a project.

25
Q

What are some methods of self-assessment?

A

Reflection, goal tracking, feedback, performance reviews, and skill assessment

26
Q

Stress in the workplace

A

This occurs when an employee feels overwhelmed by the demands and pressure of their job

27
Q

What are some sources of stress at work?

A

Heavy workload
Tight deadlines
Conflict
Lack of control
Job insecurity
Work-life imbalance
High exceptions
Poor communication
Bullying or harassment
Physical environment

28
Q

Signs of stress in the workplace

A

Absences
Substance use
Conflict
Emotional changes
Decline in work performance
Physical symptoms

29
Q

Ways to manage stress

A

Take breaks
Exercise
Practice deep breathing
Get plenty of sleep
Stay organised
Try meditation
Communicate
Talking about how you’re feeling
Prioritise self-care
Set boundaries
Seek support

30
Q

What is apart of the code of conduct of sporting officials?

A

Be professional
Be fair
Be honest
Show respect
Follow the rules

31
Q

Officiating technologies

A

Video assistant referee (VAR)
Hawk-eye technology
Goal-line technology
Wearable technology
Performance tracking systems
Instant reply systems
Communication systems
Biometric sensors
RFID chips
Shot Spot technology