Exam Questions Flashcards
Closing - Collections: The final stage of the sales call, known as ________, involves discussing payment options.
Appointment Setting Handraiser Posts: After sending the training link, Frank advises waiting for ___________ minutes before following up with additional questions.
Closing - Offer: What does Robb emphasize regarding answering questions about price? A) It should be the first thing discussed B) It should be avoided until the end C) Other questions should be addressed first D) It should be ignored completely
Appointment Setting Cold Outreach to Service Based Companies: What type of sessions are mentioned in the message as a possible offering by the recipient? A) Group sessions B) One-on-one sessions C) Workshop sessions D) Online sessions
Appointment Setting Active FB Group Member: Frank recommends initiating a conversation with potential leads by asking a direct question about their _____________.
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Your answer
Closing - Post-Collections: Asking for referrals after closing a deal generates free leads from __________ clients.
Appointment Setting Mindset: What analogy does Frank use to describe appointment setting? a) A marathon b) A game c) A puzzle d) A race
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Your answer
Appointment Setting Timeblocking: According to Frank, individuals should spend the morning engaging in _______________ to maintain momentum.
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Your answer
Appointment Setting Active FB Group Member: What is one method suggested by Frank to identify active group members? A) Sending mass messages to all group members B) Scrolling through recent posts and comments C) Filtering group members by age D) Analyzing group engagement metrics
Appointment Setting Timeblocking: Frank and Kevin emphasize the importance of setting a _______________ to start the day.
High Performance Habits: What does Robb recommend individuals prioritize on their calendar? a) Hobbies b) Workouts c) Important tasks d) All of the above
Closing - Offer: What does Robb advise regarding customizing the offer?A) Customization is unnecessary B) Customization should be avoided C) Customization is crucial even with a single product D) Customization is only for companies with multiple products
Appointment Setting Active FB Group Member: How does Frank recommend initiating a conversation with potential leads? A) By asking a direct question about their business offerings B) By sharing personal anecdotes C) By sending automated messages D) By posting promotional content on the group wall
Closing - Collections: What stage of the sales call framework is discussed in the transcript A) Introduction B) Diagnosis C) Collection D) Follow-up
High Performance Habits: What advice does Robb give regarding balancing work and personal life? a) Prioritize work over personal life b) Embrace the season of life c) Avoid setting goals d) Sprint toward goals without rest
Closing - Post-Collections: Setting the right expectations after closing the deal helps minimize risks of __________ or disputes.
Closing - Collections: After the prospect chooses the payment option, Robb suggests discussing ________ steps to provide clarity on the next actions.
Appointment Setting Mindset: Frank encourages individuals to treat appointment setting as a _______________ to maintain motivation.
Closing - Discovery: What is mentioned as a common mistake professionals can make in the discovery process? A) Asking too many questions B) Gathering too much information C) Cutting corners D) Being overly cautious
Closing - Discovery: What is storytelling described as in the module?
Appointment Setting Mindset: Frank suggests that the money is in _______________ when it comes to appointment setting.
Closing - Collections: Robb suggests that handling objections during the collection stage involves ________ them rather than avoiding them.
Closing - Offer: Robb uses the analogy of going to the park to play ________ to illustrate the importance of customizing the offer.
Closing - Post-Collections: What is the primary purpose of the post-collection stage in the sales call framework? A) To generate more leads B) To negotiate discounts C) To set clear expectations after closing a deal D) To avoid follow-up communication