Exam Practice questions

Question 1

A Salesforce associate wants to find the latest release notes for Salesforce products. Where can Salesforce resources, such as documentation, definitions, and release notes be found?

Answer 1

Salesforce Help

Question 2

A company sells solar panels through a network of partners. The company wants to create a private website where they can publish helpful content on products and allow partners to collaborate on how to boost their sales. Which products would be the ideal solution?

Answer 2

Experience Cloud

Question 3

S Salesforce associate at Get Cloudy Consulting receives a request to make changes to an existing field. How should they make this change to the existing field.

Answer 3

Make the changes in a sandbox, test, deploy to production and test.

Question 4

A consultant is working on a Salesforce implementation and has a question about the proposed configuration. Which person should be recommended to answer the consultant’s question.

Answer 4

Solution architect

Question 5

A single application that serves multiple organizations

Answer 5

Multitenant

Question 6

Cloud computing marketplace through which end users can access, download, and install software apps

Answer 6

AppExchange

Question 7

Point-and-click customizations

Answer 7

Declarative

Question 8

Expert-led learning and credentials

Answer 8

Trailhead academy

Question 9

A Salesforce associate frequently views multiple reports located in different folders.
What is and efficient way to navigate to reports quickly?

Answer 9

Add the reports to My favorites

Question 10

A Salesforce associate wants to see a graphical view of where all open cases are in the support process.
Which view should the associate use?

Answer 10

Kanban

Question 11

In Setup, where should a Salesforce manager go to check a team member’s login history?

Answer 11

Administration | Users | Users
View login history or locked status on the users record.

Question 12

An associate wants to limit their Global Search results to only the Account object. What should the associate do to accomplish this?

Answer 12

Utilize the filter on the global search to search only in Accounts.

Question 13

The starting point for viewing, editing, and entering information for a particular object.

Answer 13

Tab

Question 14

View and restore records

Answer 14

Recycle bin

Question 15

A tool that lets admins access object management settings for both standard and custom objects.

Answer 15

Object Manager

Question 16

Includes details and links to other records

Answer 16

Related List

Question 17

What happens when a lead is converted?

Answer 17

An account, contact, and, optionally, opportunity are created.

Question 18

A Salesforce associate wants to display the number of days until an opportunity closes on the Opportunity report.
Which field type should they use to create the field?

Answer 18

Formula

Question 19

The Salesforce associate receives a request to make the Priority field visible. It should only be visible when the Status of the custom Object record is set to Negotiation.
Which approach should the associate use to fulfill this request?

Answer 19

Dynamic Forms

Question 20

Get Cloudy Consulting (GCC) handles complaints via phone calls. To route cases to the correct department, support agents need to enter a category and subcategory on the case. Cases are often routed to the wrong team because agents select a subcategory that does not align with the category. What should GCC do to ensure agents choose a valid subcategory.

Answer 20

Use a dependent picklist to limit the subcategories available.

Question 21

A tool that allows visualization and edits to the data model.

Answer 21

Schema builder

Question 22

Master-detail
Many-to-many
Lookup

Answer 22

Object Relationships

Question 23

Used for different business processes, picklist values, and page layouts for different users based on profile

Answer 23

Record Types

Question 24

Formula
Checkbox
Date

Answer 24

Field Types

Question 25

How many custom summary formula fields can a report include?

Answer 25

5

Question 26

A sales manager at Get Cloudy Consulting requests access to a report they need to modify.
How should a Salesforce associate give the sales manager access to the report?

Answer 26

Share the report folder

Question 27

A Salesforce associate is using Report Builder to generate a list of open leads. The report has no filters. When previewing the data, not all of the expected results are showing up in Report Builder.
What is the reason all of the data is not visible when previewing the report?

Answer 27

Only a limited number of records show in the Report Builder data preview.

Question 28

A Salesforce associate currently uses a number of reports to help prioritize their work.
What feature should the associate use to graphically display the information from multiple reports on a single screen?

Answer 28

Lightning dashboards

Question 29

Receive refreshed report results by email on a schedule.

Answer 29

Subscribe and Schedule Reports

Question 30

Opportunities worth more than $50,000.00 cases that mention the word “Widgets” in the subject, or accounts located in California.

Answer 30

Report Filters

Question 31

Load the latest data into a dashboard

Answer 31

Dashboard refresh