Exam One Flashcards

1
Q

Primary Reason for Business?

A

Make Profit / Money

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2
Q

Analytics

A

Help decision makers make better informed decisions

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3
Q

How do you increase Profit?

A

Either selling more or selling more efficiently - Reduce Costs

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4
Q

Wholesale Distribution

A

Everyone doesn’t pay the same price for a product

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5
Q

Cost

A

What you pay for an item

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6
Q

Price

A

What your customer pays for an item

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7
Q

Markup

A

Difference between what you pay vs how much you charge

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8
Q

Three types of costs

A
  • Replacement
  • Market
  • WAC
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9
Q

Replacement cost

A

Cost of the item from the vendor

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10
Q

Market Cost

A
  • Higher than replacement cost
  • Accounts for damage, freight, and theft
  • More accurately reflects “True Cost” and is what most distributors will use to determine the price of an item
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11
Q

Weighted Average Cost (WAC)

A
  • True cost of inventory
  • Used for tax and accounting purposes
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12
Q

Steps to selling an item

A
  • Sell the requested Item
  • Offer substitute
  • Offer upselling items
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13
Q

4 Groups to consider when making decisions

A
  • Customers
  • Competition
  • Distributor stock / share holders
  • Vendors
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14
Q

Customer

A

Who is buying from you

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15
Q

Vendor / supplier

A

Who you are buying from

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16
Q

Purchaser / Buyer

A

Your representative who buys from vendor

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17
Q

Purchase Order

A

How you buy from vendor

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18
Q

Sales Order

A

how your customer buys from you

19
Q

What are the support services

A
  • IT
  • Human resource management
  • Finance Management and Accounting
20
Q

Way to add $ to a sales order for items you cant touch

A
  • Labor
  • Rental
  • Free promotional items
21
Q

Customer Types

A
  • Credit
  • Cash
22
Q

What constitutes a cash customer

A

Pays in cash, check, or credit card

23
Q

Stock Order

A
  • Most common
  • Ships immediately or pick up now
24
Q

Direct Order

A
  • Shipped directly from the vendor
  • Does not affect inventory
25
Q

Future Order

A
  • Customer places an order to be delivered in future
  • When date is reached it becomes stock order
  • Shingles
26
Q

Standing Order

A
  • Automatically repeats itself at specified intervals
  • Becomes stock when shipped/picked up
  • Colonel with breakfast tacos
27
Q

Quote

A
  • Maybe order
  • Does not allocate stock
28
Q

Why is Pricing Strategy a struggle?

A

Each player in the supply chain is trying to maximize his profit

29
Q

Pricing Hierarchy is based on?

A
  • Customer
  • Vendor
  • Product
  • Promotional
30
Q

Three “c’s” of pricing

A
  • Cost
  • Competition
  • Customer
31
Q

What is the most Fundamental and Important management function

A

Getting the right price

32
Q

Fastest and most effective way for a company to reach maximum profit?

A

Getting the right pricing

33
Q

Inventory management is a blend of?

A

Art (knowledge & experience) Science (technology)

34
Q

Major reason for ERP System

A
  • Integrates all of your key functions
  • Helps you do what you do mo’ better
  • Enhances customer service
  • increases visibility to enhance management
35
Q

ERP catalog answers 4 critical questions

A

What is it?
What is the cost / price?
Where is it?
Where did it come from?

36
Q

Inventory management is the _____ of an ERP.

A

Heart. Its focus is maintaining sales and customer service at the minimal cost

37
Q

“Holy Grail” for distributors

A

ERP & CRM
Integrated 360 view of customers and inventory

38
Q

CRM focuses on

A

Front end of the sales process

39
Q

ERP focuses on

A

Back end of the sales process

40
Q

Two types of inventories

A

Full
Cycle

41
Q

Full cycle

A

Counts all items
- People get tired and make mistakes
- Resource intensive

42
Q

Cycle Counting

A

Count selected items
less mistakes
less resources needed

43
Q

Sales Analysis

A

What is selling the most?
Who is selling the most?
Who are we selling to the most?

44
Q
A