Exam 4 Quiz Questions Flashcards

1
Q

___ is usually exerted by using informal strategies such as persuasion or peer pressure

A

Influnce

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2
Q

Lower status organizational members, when seeking organizational goals, try to influence higher status members through the use of ____

A

Upward appeals

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3
Q

Two main types of power are ___ and ____

A

Organizational and Individual

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4
Q

The source of power that comes from the formal authority that an individual possesses because of his or her position in the organization is referred to as ____

A

Legitimate power

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5
Q

All of the following are examples of empowerment except ____

A

Giving direct orders

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6
Q

According to the text, how often is the use of power in organizations successful?

A

Almost always

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7
Q

All of the following are symbols of power in organizations except ____

A

Job title

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8
Q

Functional political behavior is the intersection between individual goals and ____

A

Organizational goals

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9
Q

All of the following are ways to deal with organizational politics except ____

A

Reward political skill

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10
Q

A contingent view of power would argue that use of power varies as a function of ____

A

Organizational age

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11
Q

The leader most likely to be supported by his/her followers is a/an ____ leader

A

Emergent

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12
Q

Although leadership is difficult to define, most definitions include ____

A

Influence over others

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13
Q

Effective leadership may depend on ____

A

All of the above

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14
Q

The kind of leadership theory that would stress the selection of managers is _____

A

Trait theory

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15
Q

The kind of theory that would stress the TRAINING of managers is _____

A

Behavioral style theory

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16
Q

According to Fielder’s Contingency Theory, effective leadership is ____

A

A function of the characteristics of the leader and the situation

17
Q

Which theory suggest that effective leaders increase their subordinates perceptions that effort leads to performance?

A

Path-Goal Theory

18
Q

The method based on a decision tree is _____

A

Vroom-Yetton

19
Q

Which of the following leadership theories draws most heavily from the valence-instrumentality expectancy (VIE_ theory of work motivation?

A

House’s Path-Goal Theory

20
Q

Leaders of the future will face increasingly ___ environments

A

Dynamic

21
Q

The scientific management movement was most interested in _____

A

Work efficiency

22
Q

The Human Relations trend in organizational theory was heavily influenced by a series of studies carried out at ____

A

Western Electric Hawthorn Plant

23
Q

Which of the following organizational theories emphasizes organizational structure?

A

Bureaucracy

24
Q

Bureaucracy was heavily criticized for ____

A

Dehumanizing employees

25
Q

All of the following are problems with the structural approach except ____

A

Stated and actual organization are the same

26
Q

Which of the following organizational theories includes the concept of transformation of input into products?

A

Open systems theory

27
Q

____ refers to the different thinking styles of managers in different functional parts of the organization

A

Managerial differentiation

28
Q

Quality of work life (QWL) programs ____

A

Depend on employee participation and involvement

29
Q

Which of the following is NOT part of the socialization process?

A

Employee selection

30
Q

The first step in the organizational development (OD) process is ____

A

Diagnosis