Exam 3 Key Points Flashcards
Study (26 cards)
Human Resource Management
The process of managing an organization’s workforce, including recruitment, selection, training, performance management, and employee relations.
Strategic HRM Process
The process of aligning HR strategies with the organization’s overall strategic goals to maximize employee performance and achieve organizational objectives.
Understanding Current Employee Needs
Identifying and addressing the needs and expectations of current employees to improve job satisfaction and retention.
Predicting Future Employee Needs
Forecasting the future needs of the organization and developing strategies to attract, retain, and develop the necessary talent to meet those needs.
Internal and External Recruiting
Internal recruiting involves promoting current employees to fill a vacancy, while external recruiting involves hiring candidates from outside the organization.
Recruitment and Selection
The process of identifying, attracting, and hiring the best candidates for a job.
Selection
Choosing the best person for the job based on their qualifications, skills, and fit with the organizational culture.
Employment Tests
Assessments used to evaluate a candidate’s skills, abilities, and capabilities for a particular job.
Structured and Unstructured Interviewing
Structured interviewing uses a set of pre-determined questions to assess a candidate’s suitability, while unstructured interviewing allows for more flexibility and open-ended questions.
Five Steps in the Learning and Development Process
Assessment, Design, Implementation, Evaluation, and Feedback.
Compensation and Benefits
The financial rewards and additional perks offered to employees in exchange for their work, including salary, bonuses, and health insurance.
Orientation and Learning & Training & Development
Introducing new employees to the organization and providing them with the necessary knowledge and skills to succeed in their role.
Types of Learning and Development (3 types)
On-the-job training, formal training programs, and mentoring/coaching.
Performance Appraisal
The process of evaluating employee performance and providing feedback on their strengths and areas for improvement.
Promotions, Transfers, Discipline, and Dismissals
The process of advancing employees to higher positions, transferring them to different departments, disciplining them for misconduct, or terminating their employment.
Forced Ranking
The practice of ranking employees from best to worst based on performance, often leading to the dismissal of low-performing employees.
Workplace Discrimination
Unfair treatment of employees based on characteristics such as race, gender, age, or disability.
Exit Interview & Non disparagement Agreement
An interview conducted with departing employees to gather feedback and ensure a smooth transition, often accompanied by a legal agreement not to disparage the company.
Sexual Harassment
Unwelcome behavior of a sexual nature that creates a hostile work environment.
Affirmative Action
Policies and programs designed to address past discrimination and promote diversity in the workplace.
Legal
The laws and regulations that govern employment practices, including workplace discrimination, affirmative action, sexual harassment, bullying, and labor-management issues.
Bullying
Intimidating or aggressive behavior towards employees that creates a hostile work environment.
Labor-Management Issues
Conflicts between labor unions and management over issues such as wages, benefits, and working conditions.
Four Kinds of Workplace Labor Agreements
Collective bargaining agreements, grievance procedures, arbitration agreements, and strike agreements.
