Exam 3 Key Points Flashcards

Study

1
Q

Human Resource Management

A

The process of managing an organization’s workforce, including recruitment, selection, training, performance management, and employee relations.

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2
Q

Strategic HRM Process

A

The process of aligning HR strategies with the organization’s overall strategic goals to maximize employee performance and achieve organizational objectives.

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3
Q

Understanding Current Employee Needs

A

Identifying and addressing the needs and expectations of current employees to improve job satisfaction and retention.

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4
Q

Predicting Future Employee Needs

A

Forecasting the future needs of the organization and developing strategies to attract, retain, and develop the necessary talent to meet those needs.

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5
Q

Internal and External Recruiting

A

Internal recruiting involves promoting current employees to fill a vacancy, while external recruiting involves hiring candidates from outside the organization.

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6
Q

Recruitment and Selection

A

The process of identifying, attracting, and hiring the best candidates for a job.

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7
Q

Selection

A

Choosing the best person for the job based on their qualifications, skills, and fit with the organizational culture.

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8
Q

Employment Tests

A

Assessments used to evaluate a candidate’s skills, abilities, and capabilities for a particular job.

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9
Q

Structured and Unstructured Interviewing

A

Structured interviewing uses a set of pre-determined questions to assess a candidate’s suitability, while unstructured interviewing allows for more flexibility and open-ended questions.

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10
Q

Five Steps in the Learning and Development Process

A

Assessment, Design, Implementation, Evaluation, and Feedback.

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10
Q

Compensation and Benefits

A

The financial rewards and additional perks offered to employees in exchange for their work, including salary, bonuses, and health insurance.

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11
Q

Orientation and Learning & Training & Development

A

Introducing new employees to the organization and providing them with the necessary knowledge and skills to succeed in their role.

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12
Q

Types of Learning and Development (3 types)

A

On-the-job training, formal training programs, and mentoring/coaching.

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13
Q

Performance Appraisal

A

The process of evaluating employee performance and providing feedback on their strengths and areas for improvement.

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14
Q

Promotions, Transfers, Discipline, and Dismissals

A

The process of advancing employees to higher positions, transferring them to different departments, disciplining them for misconduct, or terminating their employment.

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15
Q

Forced Ranking

A

The practice of ranking employees from best to worst based on performance, often leading to the dismissal of low-performing employees.

16
Q

Workplace Discrimination

A

Unfair treatment of employees based on characteristics such as race, gender, age, or disability.

16
Q

Exit Interview & Non disparagement Agreement

A

An interview conducted with departing employees to gather feedback and ensure a smooth transition, often accompanied by a legal agreement not to disparage the company.

17
Q

Sexual Harassment

A

Unwelcome behavior of a sexual nature that creates a hostile work environment.

17
Q

Affirmative Action

A

Policies and programs designed to address past discrimination and promote diversity in the workplace.

18
Q

Legal

A

The laws and regulations that govern employment practices, including workplace discrimination, affirmative action, sexual harassment, bullying, and labor-management issues.

19
Q

Bullying

A

Intimidating or aggressive behavior towards employees that creates a hostile work environment.

20
Q

Labor-Management Issues

A

Conflicts between labor unions and management over issues such as wages, benefits, and working conditions.

21
Q

Four Kinds of Workplace Labor Agreements

A

Collective bargaining agreements, grievance procedures, arbitration agreements, and strike agreements.

22
Q

Compensation

A

The payment and benefits provided to employees in exchange for their work.

23
Q

Settling Labor-Management Disputes

A

Resolving conflicts between labor and management through negotiation, mediation, or arbitration.