exam 3

Question 1

define quality improvement

Question 2

describe the main findings and recommendations of two key IOM reports

Question 3

describe how health care regulatory agencies incentivize quality care

Question 4

list the 6 dimensions of health care, and the aims for each, outlined by the IOM

Question 5

describe how quality care is measured

Question 6

explain the model for improvement (3 questions and a cycle)

Question 7

identify the key elements of an effective aim statement

Question 8

order and describe key principles of conducting a PDSA cycle (3 S’s)

Question 9

differentiate between research, EBP, and QI

Question 10

describe the teamSTEPPS framework

Question 11

identify barriers to effective collaboration

Question 12

describe the roles and functions of the nurse professional with other care professionals on the healthcare team

Question 13

explain how individual behavior and team dynamics in health care can make care safer or less safe

Question 14

define a culture of safety and discuss the features of a strong safety culture

Question 15

differentiate between each of the teamSTEPPS basic tools and strategies

Question 16

describe situational monitoring, situational awareness, and shared mental model

Question 17

describe mutual support and strategies to foster mutual support (task assistance, feedback)

Question 18

employ constructive methods of communicating and resolving conflict as part of a team