Exam 3 Flashcards

1
Q

Includes the physical handling of goods, passage of ownership or title, and the buying and selling of negotiations

A

the distribution process

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2
Q

A channel of distribution is selected with a variety of middleman whose functions reflect competition, market characteristics, tradition, and economic development

A

distribution structure

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3
Q

An importer controls a fixed supply of goods limited to a small amount of customers from a limited supply of middleman

A

import oriented distrobution structure

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4
Q

What are the four features of the Japanese distribution structure

A

small middlemen with small retainers
channel control by manufacturers
philosophy shaped by culture
laws that protect foundation

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5
Q

what does the value system in japan support?

A

long term dealer- supplier relationships that are difficult to change

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6
Q

This law is designed to protect small retailers from large intruders by making stores seek permission to expand, change hours, and days of operation

A

The large scale retail store law (Daitenho)

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7
Q

Work on commission and arrange for sales in the foreign country but do not take the title to the merchandise

A

agent middleman

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8
Q

Take the title to the manufacturers goods and assume the trading risk so they are less controllable.
Criticized about not representing the best interest of the manufacturer

A

merchant middleman

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9
Q

Selling to the customer through mail telephone door-to-door etc.
Is considered to be insufficient or an under developed system
has been effective in foreign markets

A

Direct selling

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10
Q

Are located in the firms producing country and used when marketer is uncertain or wants to minimize investment

A

home country middleman

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11
Q

What are the six factors affecting choices of channel

A
cost
capital
control
coverage
character
continuity
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12
Q

the two kinds of channel costs are:

A

capital or investment cost

cost of continuing to maintain

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13
Q

this area is often overlooked but cash flow patterns and controlling capital investment are critical

A

capital requirements

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14
Q

more distribution involved the more __ exerted
longer channels reduces this
having your own sales force gives more of this but is not practical

A

control

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15
Q

full__ is the goal but is difficult to attain

must gain optimum sales, secure market share and good market penetration

A

coverage

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16
Q

channel must coincide with company ___

patterns are changing and cannot assume further work is not needed

A

character

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17
Q

channels often pose longevity problems
distribution can be lost when a middleman retires or moves on due to little loyalty
distributors and dealers are most loyal
brand loyalty flows down stream

A

continuity

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18
Q

what are the 6 integrated marketing communications tools

A
advertising
personal selling
sales promotion
direct selling
trade shows
public relations
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19
Q

what are generally the two biggest integrated marketing communications for companies

A

advertising and personal selling

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20
Q

create a good relationship with the press and media
sponsor sports teams
communicate with the public

A

Public relations

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21
Q

global mass media is a powerful tool but gets scrutiny

decisions in this area are most affected by culture

A

advertising

22
Q

what are the seven steps for advertising

A

market research
goals of communication
most effective message for the segment selected
select effective media
compose & secure budget based on meeting goals
execute campaign
evaluate campaign relative to goals

23
Q

what are some reasons the message can fail?

A

does not get through due to inadequacy
misunderstood due to culture
understood but ineffective due to improper assessment

24
Q

what are the 7 components of the communication process

A
information source
encoding
message channel
decoding
reciever
feedback
noise
25
Q

Communication Process:

marketing executive with a product message to communicate

A

information source

26
Q

Communication Process:

the message from the source converted into effective symbolism for transmission into a reciever

A

encoding

27
Q

Communication Process:

sales force and/or advertising media that convey the encoded message to the intended reciever

A

message channel

28
Q

Communication Process:

the interpretation by the reciever of the symbolism transmitted from the information source

A

decoding

29
Q

Communication Process:

the consumer action by those who receive the message and are the target for the thought transmitted

A

reciever

30
Q

Communication Process:

info about effectiveness of a message that flows from receiver back to source for evaluation of effectiveness

A

feedback

31
Q

Communication Process:

uncontrollable and unpredictable influences that detract from the process and affect any or all steps

A

noise

32
Q

what are some common promotional misfires

A

cultural context impacting the meaning of a message

a decoding error causing incorrect patterns, or mistakes

33
Q

a marketing strategy where a company’s product or service is presented as superior compared to a competitor

A

compararative advertising

34
Q

no unit of similar product is different in cost from others; each must bear the full share of costs

A

full cost

35
Q

firms are only concerned with marginal or incremental cost of producing goods to be sold overseas

A

variable cost

36
Q

used to reach a segment of the market that is price insensitive and willing to pay for the product

A

skimming

37
Q

stimulate market and sales by offering products at a low price

A

penetration pricing

38
Q

the added costs incurred as a result of exporting products from one country to another

A

price escalation

39
Q

a fee charged when goods are brought into a country from another country
considered a special form of taxation

A

tariff

40
Q

what are the three types of tariff

A

specific
ad valorem
compound

41
Q

what is a specific tariff

A

flat charge per unit

42
Q

what is an ad valorem tariff

A

percentage of the value imported

43
Q

what is a compound tariff

A

both a flat charge and percentage (specific and ad valorem)

44
Q

causes consumer prices to escalate potentially excluding them from the market
causes higher cost of goods and production costs

A

inflation

45
Q

creates low costs in the market that is good for consumers but puts pressure on the supply chain
Japan is currently dealing with this

A

deflation

46
Q

when lowering COG it affects the entire chain
manufacturing in another country can also reduce labor costs
These changes can potentially help reduce what?

A

price escalation

47
Q

How do you lower tariffs?

A

reclassify them into a different grouping for new rate

repackage them for new judgement call

48
Q

what are the 4 ways a tariff could be reassessed

A
  • cheaper if unassembled
  • cheaper if country can save on final product
  • transport volume is less by being unassembles
  • packaging and other components can be used for final assembly
49
Q

products sold below the cost of production or…

selling goods in a foreign market below the price of goods in the home market

A

dumping

rarely an issue when markets are strong

50
Q

tends to have greater risk than an outright sale but people still do it

A

leasing