Exam 2: Planning-Organizing-Control

Question 1

Management process

Answer 1

Planning, organizing, leading, controlling

Question 2

Planning

Answer 2

to set direction, decide where you want to go, how to best go about it

Question 3

Organizing

Answer 3

to create structures

Question 4

Leading

Answer 4

to inspire efforts

Question 5

Controlling

Answer 5

to ensure results

Question 6

Planning steps (5)

Answer 6

1. Define objectives
2. Determine current status compared to objectives
3. Develop premises regarding future conditions and generate alternative scenarios for what may happen
4. Analyze alternatives and make a plan
5. Implement and evaluate the plan

Question 7

Organizational structures

Answer 7

System of tasks, reporting relationships, and communication that links people and positions within an organization

Question 8

Formal

Answer 8

the official structure of the organization

Question 9

informal

Answer 9

The unofficial relationships that develop among an organization’s members

Question 10

Types of structures (5)

Answer 10

Functional 
Divisional
Matrix
Team
Network

Question 11

Functional

Answer 11

group of people with similar skills (departmentalization)

Question 12

Divisional

Answer 12

group people together by products, customers or locations

Question 13

Matrix

Answer 13

combine functional and divisional structures

Question 14

Team

Answer 14

use many permanent and temporary teams

Question 15

Network

Answer 15

extensively use strategic alliances and outsourcing

Question 16

Organizational design

Answer 16

Aligns structure to best accomplish mission and respond to external environment