Exam 2: Decision-making Flashcards
Healthy way of decision making
To be Or not to be
To be AND not to be
3 ways in dealing with problems
Resolving
Solving
Dissolving
Resolving (method, approach, objective)
Method: Satisfies
Approach: Clinical
Objective: survival
Solving (method, approach, objective)
Method: Optimizes
Approach: research
Objective: thrival
Dissolving (method, approach, objective)
Method: idealizes
Approach: design
Objective: development
Analytics
Using info, technology, models and methods to enhance organization’s abilities for sense making, predictive, evaluating, and decision-making (to be more efficient and effective). Leading to more effective performance by these firms and supply chains
Steps in the Decision Making Process (5)
- Identify and define the problem
- Generate and evaluate alternative solutions
- Decide on preferred course of action
- implement decision
- evaluate results
Additional issues in decision making
External environment is always changing
Heuristic approach
Simple decision making when time or info are scarce (“rule of thumb” “Trial and error)