exam 2 (part 2) Flashcards
T/F
The generation of multiple forecasts of future conditions, using both highly positive and highly negative variables, followed by an analysis of how to effectively respond to those conditions is called long-term planning
False
To exercise control over an entire organization, the manager has three areas to consider, output control, behavior control, and clan control. Each of these has 3 mechanisms. Match the mechanism with the control system.
Socialization: Clan control Rules and SOP's: Behavioral Control Operating Budgets: Output control Norms: Clan Control Management by Objectives: Behavior Control Organizational Goals: Output Control Values: Clan Control Direct Supervision: Behavioral Control Financial Measures: Output control
Which of the following statements about organizational change are true?
Revolutionary change typically comes from the top of the organization and evolutionary change comes from up from the bottom
Lewin’s Force-Field theory of change explains how change occurs when the forces for change are greater than the forces that are resisting change.
T/F
A company that uses an organizational structure composed of all the departments that an organization requires to produce its goods or services is using a functional structure organizational style.
TRUE
T/F
When a manager exerts control on individuals or groups in an organization by employing shared values, norms, standards of behavior and expectations, that manager is using relationship output control
FALSE
When dealing with the forces in a global environment the manager has a set of “task” environment conditions and a set of general evironment conditions. Match each of these conditions as to whether they are task or general.
Suppliers: Task Technological: General Competitors: Task Sociocultural: General Economic: General Customers: Task Demographics: General Distributors: Task
When a manager exercises control in their organization during the transformation process, often using systems provided by advanced I.T., there are broadly three types they can use. Which of the following are the three types of control available?
Feedforward
Concurrent
Feedback
Which of the following three statements are true about a company’s mission statement?
THe mission statement is a highly polished set of words when properly formed can distinguish the company from its competitors
The mission statement should answer the question of why an organization esists
The mission statement is a broad decleration of an organizations purpose
We studied the classical decision making model and found it to have several problems. which three of the following five statements are problems that were identified with the classical decision making model?
Assumes managers all know the proper direction of the company and therefore what is optimal course of action for the comapny
Assumes manager has enough skills to properly evaluate the information
Assumes the manager can access all the information they need about the possible alternatives.
T/F
When using programmed decision making, the manager is steered toward making the optimum decision possible, however in non-programmed decision making the optimum decision is possible, but not likely
TRUE
Which method listed is NOT one of the ways we discussed in class that managers could use to group jobs within an organization
Technology
Using administrative model, and not the classical model, there are six steps in decision making. Place the steps into order
Recognize the need for a decsision
Generate alternatives
Assess alternatives
Choose among alternatives
IMplement the chosen alternative
Learn from Feedback
T/F
When managers make decisions that take time and effort to make and result from careful information gathering and evaluating alternatives, it is called reasoned judgement decision making.
TRUE
T/F
Reports, systems, notifications, observations that provide managers with information about whether the company (and its people) are working efficiently and effectively is reffered to as Control Systems
True
A SWOT analysis looks at a companies strengths, weaknesses, opportunities and threats. In the video we watched, the two components that are exsternal and future-oriented are:
Threats and Opportunities
