Exam 1 Flashcards
Which Statement is true about company norms?
Norms are unwritten, informal codes of conduct that tell employees how to act in particular situations
What are 3 of the ways managers can address religious diversity?
Providing flexible time off for holy days rather than just closing on christmas and good friday
Take the time to post holy days for different religions on the company calendar
Be aware of important religious holidays for more than just Christians when scheduling critical meetings
In class we went over many common business functions and labeled them as one of the four management functions. Match these common business activities with their primary management function.
Weekly budget meeting: Controlling
Employee hiring promotion: Organizing
AN off-site annual corporate retreat: Planning
Mentorship program: Leading
Annual forecasting and department goals project: Planning
Presentation by CEO on Corporate Vision: Leading
Annual detailed employee performance review: Controlling
Selling a division of the company: Organizing
High-performing organizations are both efficient and effective. However, not all companies are both effective, efficient, or either. In class, we discussed the services of google as a search engine. How would you classify their product?
They are highly efficient (low cost) and highly effective (customer want)
Companies have 1st level, middle level, and top level managers. At the top level, mangers spend more time doing these functions than managers at other levels
Planning and Organizing
WE learned about the existence of B-corp when considering a company’s position towards social responsibility. Which of the following statements are true about B-Corps?
B-corps are companies that acknowledge that through their products, practices, and profits businesses should aspire to do no harm and to benefit all
General managers who use b-corp principles attempt to pursue a “triple bottom line”
A manager, according to the text, has four rules of ethics they can use when deciding how to solve an ethical dilemma. When they consider the situation and think about the golden rule, to “do unto others as you would have done unto you” they are applying wich of the four rules of ethics?
Moral Rights Rule
Mario, amanager at Dewey, Cheet’em & Howe, monitors and measures the performance of the workers in his department to ensure the quality of their work is up to the firms standards. He is engaging in what type of management funciton?
Controlling
Of the following statements, which 4 are true about scientific management?
Managers should select the right workers for the right tasks
Employees grew to distrust management and even withheld their knowledge of the tasks frustrating managers trying to employ scientific management in their organizations
Scietific management stated that workers should benefit directly from their increased efficiency, but many times owners and mangers didnt share those benefits.
Time and motion studies are used to carefully analyze peoples tasks to increase efficiency
T/F
Stereotypes are simplistic and often inaccurate beliefs about the typical characteristics of particular groups of people
TRUE
Max Weber’s theory of bureaucracy is most commonly discussed around which of the 4 management functions?
Organizing
“quid pro quo” is latin term, when used in the area of sexual harassment it means:
Asking an employee to perform sexual favors in exchange for receiving some reward
The following 3 statements about moods and emotions are true
One can nomrally name an emotion but moods tend to be a mix of feelings, emotions, and thoughts
Emotions are more powerful than moods but usually last for a shorter length of time
A manager who cant change their bad mood is better to step out for the remainder of the day than to stay around and poison their staff with their negativity
Which of the following reasons is why diversity in a company makes business sense
Diversity can increase the recruitment and retention of valued organizational members
Diversity allows for a variety of points of view and approaches to problems and opportunities can improve managerial decision making
McKinsey and Company say that if a company is diverse, it has a 35% greater likelihood of outperforming its competitors than if it isn’t diverse
The text highlights 5 personality traits that we use to describe a manager, often on low to high scale. Which are the 5 key ones listed in the text?
Agreeableness Negative affectivity Conscientiousness Extroversion Openness to Experience
